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St. Eugene Golf Resort & Casino

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St. Eugene Golf Resort & Casino
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697 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Kimberley, Canada
Reviewed August 22, 2015

Room was ok, but coffee machine hadn't been cleaned and there were towels that hadn't been changed. Were told they had put new mattresses in but was still the old one which is very uncomfortable. All in all not impressed. Went to Fred' Saloon to find the menu totally changed and is more like a deli now, mostly sandwiches and...

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Helpful?
Thank Karen19571985
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Karen, Thank you for taking the time to review our property after your stay. I apologize for the items mentioned that were not properly cared for by our Housekeeping Department, and I have passed along your comments to the Housekeeping Manager. I do hope you will choose to visit again at some point in the future so we can...

Alberta, Canada
Reviewed August 20, 2015

We stayed overnight in room 1203. It was large and bright and overlooked the golf course and pool . The accommodation is an extensive remodel of an old mission school. The staff were very welcoming and the food in the lounge was excellent. It is smoke free, so even the casino was fresh and pleasant.

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Helpful?
Thank SassybutKlassy
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear SassybutKlassy, We appreciate you taking the time to write a review of property, and are pleased that you found your stay enjoyable. Room 1203 most definitely has a spectacular view of our grounds, and is often requested. We hope you will be able to return for another visit at some point in the future when we can continue to...

Sherwood Park, Canada
Reviewed August 18, 2015

Every two or three years, my wife and I venture into the B.C. Interior and invariably spend a night or two at The Mission. The valley location is peaceful if a little lacking in things to do other than golfing and gambling. The main building is full of history and it is well with it to look at all the...

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Helpful?
Thank acornmajor13
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Thank you acornmajor13 for your very kind review and for choosing St. Eugene Golf Resort & Casno during your visits to Cranbrook. We are very pleased that you enjoyed your meals at Purcell Grill as well as the 19th Hole. Thank you also for mentioning that a little more attention to detail should be expected from our Housekeeping Team, I...

Calgary, Canada
Reviewed August 17, 2015 via mobile

First time stay for us. Hubby, myself & 2 year old. LOVELY lovely building and grounds BUT they most definitely need to work on service as well as food and was not impressed with room. Room is small and the bed is hard hard HARD! !! Our sink was plugged from beginning. Air works good! Room service was a huge...

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Helpful?
Thank Calgary17
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Calgary 17, Thank you very much for taking the time to write a review of our property. I'm terribly sorry to hear that your first visit to St. Eugene brought about a negative experience. We strive for our guests to leave the hotel with a feeling of satisfaction for having chosen to stay with us. I do hope that...

Lethbridge, Canada
Reviewed August 15, 2015

For a quiet and relaxing get away what a great resort. The building is beuatiful and the flowers on the grounds are so well cared for and abundant. Rooms were spotless with very comfy beds. Meals were great. Played a couple rounds of golf and even had a lesson with Cindy, one of the pros. Haha still working on things....

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Thank biggirl2468
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear biggirl2468, Thank you so much for taking the time to review our property. It is pleasing to learn that you enjoyed the grounds and landscaping and I would like to invite you to call me directly to further discuss your comments regarding management. We do strive to provide each and every guest with the very best experience possible and...

Reviewed August 15, 2015

Very nice room and nice grounds to walk around. The main building is very historic. Nice restaurants. We did not play golf, but it is definitely a golf destination. Nice room. Quite a long drive into the property, but once you get there it is definitely worth it!

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Helpful?
Thank mocha333
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Good Day mocha333, Thank you so much for taking the time to write a review of your time spent at St. Eugene, and for your kind words and positive feedback. We are pleased to learn that you enjoyed your time with us, and hope you will return at some point in the future when we can continue to provide you...

Calgary
Reviewed August 14, 2015

My husband and I booked at St Eugene's in early August 2015. We had planned on staying 2 nights and golfing 2 consecutive days but we had a family emergency which necessitated our prompt departure . We loved our accommodations and I strongly endorse the rooms in the Mission part of the hotel. We loved the golf course and regret...

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Helpful?
Thank Adam12Calgary
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Adam, Thank you so much for taking the time to review our property. We are pleased to learn that you enjoyed the facilities until you had to cut your visit short. It is unfortunate to hear that you had a family emergency but I am glad that our Front Desk team was able to cancel your tee-time and refund...

Morinville, Canada
Reviewed August 13, 2015

Enjoyed our stay - great golf and convenience! Tee times were booked by the resort. All courses were in close proximity. Food and service were excellent in the lounge and restaurant. Proshop service and selection were excellent! Pool was fantastic. Hottub was warm but no high powered jets which would have been nice after our rounds of golf. Overall excellent...

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Helpful?
Thank Kim S
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Kim, Thank you so much for taking the time to write a review of our property, and for sharing your positive feedback regarding our golf course and pro shop. I have passed along your comments regarding the hot tub jets to our Facilities Maintenance team. We hope you are able to make a return visit at some point in...

Victoria, British Columbia, Canada
Reviewed August 12, 2015 via mobile

The rooms in the old historic building are the best with exposed brick and views of the golf course and mountains. The history of the building has been preserved with old photos on the walls and a Ktunaxa Nation Interpretive center downstairs. It is quiet and the food in the restaurants is great!

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Helpful?
Thank Carowhittaker
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Hello Carowhittaker, Thank you so much for taking the time to review our property. We are pleased to learn that you enjoyed learning a bit of the history of St. Eugene, as our ultimate goal has always been to take a dark chapter from the past and turn it into a positive experience. We hope you will return for another...

Calgary, Canada
Reviewed August 12, 2015

We go to St. Eugene once a year. It's a great little getaway. Only four hours from Calgary, we also use this place as a springboard when heading into th U.S. Golf is very good,hotel staff are hotel staff no matter where you go. If you are lucky enough to find the gems it really makes you feel you are...

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Helpful?
Thank Dan N
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Dan, Thanks so much for taking the time to write a review of your time spent at St. Eugene. We truly appreciate hearing from reapeat visitors as it proves we are on the right track when it comes to an excpetional destination experience. I have passed along your comments about Jeremy to his supervisor, thank you for sharing this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Framed by the Rockies, the Purcells and the famous St Mary River, the St. Eugene Golf Resort & Casino is a spectacular destination for getaways, vacations, conferences and retreats. The resort is located 10 minutes from Cranbrook, 5 minutes from the Cranbrook Airport and 20 minutes from the picturesque town of Kimberley. Within its historic walls and the connecting Lodge are beautifully appointed, modern guestrooms and conference facilities. Visit our Interpretive Centre operated by The Ktunaxa Nation Council to learn more about the building’s fascinating history, and the people, mythology and culture found only in this part of the world. St. Eugene offers a wealth of culinary experiences to please the palate and delight the senses. Onsite food and beverage choices include informal fine dining in the Purcell Grill overlooking the sun-drenched deck and golf course. For individuals looking for a more relaxed setting, unwind with tapas in the Fisher Peak Lounge, play a game of billiards or simply enjoy the 19th Hole Bar & Grill. Also on site is the Casino of the Rockies – decorated in a "Gold rush Boom town" theme with 224 slot machines, 10 table games and delicatessen style dining in Fred’s Saloon. In its inaugural year, our 18-hole, Les Furber-designed course was named "one of Canada’s top new courses" by Golf Digest Magazine. The pristine fairways and white sand bunkers wind their way through several different environments, creating a unique combination of links, forests and a spectacular view of the St. Mary River. Our fitness centre features a fully equipped gym, steam room, sauna, a heated pool and two hot tubs. ... more   less 

Additional Information about St. Eugene Golf Resort & Casino

Address: 7777 Mission Rd, Cranbrook, British Columbia V1C 7E5, Canada
Location: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: $81 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — St. Eugene Golf Resort & Casino 3.5*
Number of rooms: 125
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Also Known As:
St. Eugene Golf Hotel Cranbrook
St Eugene Hotel
St Eugene Cranbrook
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Questions & Answers

Here's what travelers have asked, with answers from St. Eugene Golf Resort & Casino staff and other travelers.
2 questions
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Calgary, Canada
Airdrie, Canada
over a year ago

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Questions? Get answers from St. Eugene Golf Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms in the new building are good value, rooms in the main building have more character.”
 of 5 bubbles Bayleafroses, 1 week ago | Read review
“any room is great,up grade to mission room if reasonable priced”
 of 5 bubbles SamRTM, 2 weeks ago | Read review
“The Thursday we stayed they offered pasta bar and wine tasting, It seems they have different”
 of 5 bubbles Angelhelgren, 2 weeks ago | Read review
“Heater very noisy”
 of 5 bubbles Leve2, 3 weeks ago | Read review
“Ask for a Mountain view”
 of 5 bubbles fool4travelin, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question