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Northern Grand Hotel

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Northern Grand Hotel
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139 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Gabriola Island, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What a beautiful hotel. My room was Amazing. Thank you to the young lady who checked us in. She was so helpful, had a great smile and her customer service was top notch. After having a wonderful time in fsj, we returned to the hotel for pizza n a drink to end our night but unfortunately the Night Desk lady... More 

Helpful?
Thank Deb M
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Hello Deb M, Thank you for taking time to review us on TripAdvisor. I happy to hear that your check-in went smoothly. I am sorry, however, to hear that you were not pleased with our hotel visitor policy. It is a policy at our hotel in place for the security of our guests and hotel. Guests must be registered in... More 

Victoria, Canada
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is an excellent value for the money. Nice room, a great breakfast service with awesome staff. Parking lot is a bit tight when arriving late but workable. Overall, we had a great stay. The breakfast in the morning isn't a waffle, it is a full course multiple choice breakfast buffet. Loved it.

Helpful?
Thank snowywaste
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Dear snowywaste, Thank you very much for taking the time to review the Northern Grand Hotel on TripAdvisor. I am very happy to hear that we you were pleased with your stay, in particular, with our breakfast! We appreciate your feedback and wish you safe travels. We look fowrad to serving you the next time you're "passing through" Fort St.... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

Stayed here in May and had a wonderful time, good food ,clean rooms. Came back in July and was very disappointed !! Checked in Thursday and had a wonderful HOT breakfast in the dining room Friday morning. Saturday and Sunday there was no HOT breakfast.Spoke to the front desk and they said continental breakfast only. They failed to let their... More 

Helpful?
Thank Colleen C
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Hello Colleen C, Thank you very much for taking time to review our property. I am sorry to hear that your stay failed to exceed your expectations. I apologize for the miscommunication regarding the hot breakfast. I am also sorry to hear that there might have been a mix up with your housekeeping. I have investigated some and our housekeeping... More 

Grande Prairie, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed July 19, 2016 via mobile

I stayed at the NGH in Fort St. John, while up for business. The hotel was very clean, quiet and staff were very friendly and helpful. I highly recommend staying there. The bed and pillows were super comfy and the room was bright and clean. Temperature was perfect and great for sleeping.

Helpful?
Thank Gracefulone
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Hello Gracefulone, Thank you for choosing the Northern Grand and thank you for taking time to review our hotel. I am very pleased to hear that you enjoyed your stay! Friendly, helpful service and a comfortable, relaxing stay are things we strive to provide and I am happy to hear that we were able to do that. Thank you again... More 

Palmer, Alaska
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 29, 2016

Loved our room at the Northern Grand! King size bed with lots of soft pillows, soft comforter, dark shades (to cover the midnight sun!) and even heated bathroom tile floor. Large, spacious room with in-room mini-fridge (quite small though - hard to put food in it from the road trip), cable TV and morning breakfast buffet. Unfortunately, they closed the... More 

Helpful?
Thank AlaskaSunSeeker_13
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Hello AlaskaSunSeeker_13, Thank you very much for taking time to review the Northern Grand! I am very happy to hear that you enjoyed some of our various amenities- spacious rooms, black out blinds heated bathroom floors and complimentary breakfast.I also appreciate your feedback on the mini-fridge. I am sorry that you missed our restaurant, it will reopen in Fall 2016.... More 

Quesnel
2 reviews
3 of 5 stars Reviewed June 27, 2016 via mobile

I stayed at the Northern Grand on a business trip to Ft. St. John from June 20 - 24/16. The room was spacious and had been renovated. The food in the restaurant was delicious. Patsy was a wonderful waitress. My only complaint was the extremely poor internet service. It was very, very slow and would shut down completely from time... More 

Helpful?
Thank David C
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Hello David C, I am very sorry to hear that you experienced poor wifi during your recent stay. That is very frustrating- we realize strong wifi is essential for business travellers. Network connectivity is not typically an issue at NGH, however, we did experience some technical difficulties this past week and, unfortunately, it took longer than we would have liked... More 

Halifax, Canada
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 18, 2016

I had the first stay a little trouble but I tried one more time. It was much better. The room is new renovated and also the Bar & Grill restaurant is finished with renovation. Great equipped room and great food. They charge for the Airport Shuttle !

Helpful?
Thank Foodlover052
Angela A, General Manager at Northern Grand Hotel, responded to this review

Hello Foodlover052, Thank you for giving our hotel a second chance and taking the time to tell us about your stay at the Northern Grand Hotel, we appreciate your feedback. I am very happy to hear that you enjoyed your stay and our restaurant! As you mentioned our restaurant, North Bar & Grill, is now open, offering fresh, house-made food!... More 

1 review
5 of 5 stars Reviewed April 25, 2016

The renovations look fabulous, its classy, It brings big city style to town. The food was fantastic, we treated ourselves to Calamari and they were perfect. We went full boar and had some wine / steaks and dessert. It was perfect. The staff are very attentive but not intrusive. The wine selection showed great thought put into it and was... More 

Helpful?
Thank Horst H
Angela A, General Manager at Northern Grand Hotel, responded to this review

Hello Horst, Thank you so much for taking time to review the Northern Grand Hotel & North bar & grill on Tripadvisor. I am thrilled to hear that you like our renovations and that you enjoyed your dinner. We strive to provide the experience that our guests are looking for and anticipate needs. I am pleased to hear that we... More 

Tumbler Ridge, Canada
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 13, 2016

I had a great stay and the service was perfection! Jordan on the front desk was very helpful when I called the night before check in and the day of check in. The housekeeping staff was friendly. The breakfast was great! I also appreciated that the renovations made it so that there are all up to date hookups for USB... More 

Helpful?
1 Thank Roxanne G
Angela A, General Manager at Northern Grand Hotel, responded to this review

Hello Roxanne G, Thank you so much for the glowing review! I am glad to hear that you enjoyed your stay at they Northern Grand Hotel. We strive to create an experience that standouts out and I am happy to hear we provided that. Our guest room renovations were done with the modern traveler in mind so I am pleased... More 

Vancouver Island, Canada
1 review
5 of 5 stars Reviewed December 5, 2015

I was here about 4 years ago and now I find my self back in Fort St John. Wow what a change this hotel has been totally renovated from top to bottom. This hotel is very clean, great staff they are very caring. You can tell the staff are proud to work here and that they really care. Internet was... More 

Helpful?
Thank Mrs s
Angela A, General Manager at Northern Grand Hotel, responded to this review

Dear Mrs.S, Thank you for the wonderful Trip Advisor review! I am very pleased to hear that you enjoyed your stay and that you like all of the upgrades we have made around the Northern Grand Hotel. Our team strives to create a memorable experience for each and every one of our guests- both in how we treat our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Northern Grand Hotel is located in the heart of Fort St. John, walking distance to the North Peace Cultural Centre, North Peace Museum and Totem Mall. The Fort St. John Hospital, Fort St. John Airport, Charlie Lake Provincial Park and Beatton Provincial Park are also just minutes away. To relax, guests can stroll through nearby Centennial Park or enjoy the North Peace Recreation Centre or the famous Pomeroy Sports Centre. Stay and experience Northern hospitality at its best! This Fort St. John hotel seeks to pamper guests while maintaining affordable rates. The Northern Grand Hotel is the premier full-service hotel in the Fort St. John area. Enjoy Your Stay! RESTAURANT CLOSED FOR SUMMER, WILL RE-OPEN IN SEPTEMBER. ... more   less 

Additional Information about Northern Grand Hotel

Address: 9830 100 Ave, Fort St. John, British Columbia V1J 1Y5, Canada
Location: Canada > British Columbia > Fort St. John
Price Range: $103 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Northern Grand Hotel 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Fort St. John Quality Inn
Northern Grand Quality Inn
Hotel Style:
#4 Business Hotel in Fort St. John
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