If I don't call my hotel I booked to tell them I will be late and arriving after the check in time, then its my fault, not theirs. And they don't have to call me to ask if I'm coming...that would be a courtesy and not mandatory...so if they called you, or tried to, good on them! If you cant find the call, maybe a wrong or different (a wife's) number was initially given. Nevertheless...they don't have to call you and you need to call them. Its always best to read policies before booking as all motels or hotels have different rules. I used to run a motel so I know...and the guest cannot demand a refund for their own mistake. Motels are not charities. They are a business. Hard lesson learned and his bad review shows a severe lack of maturity.

Hello, Thank you for your question. We do not post our rates online for 3 reasons: 1) we prefer to either speak/email one on one with our potential guests to give them personalized service wherein many questions can be answered besides rates 2) our rates can fluctuate as we give discounts for BCAA, Gov workers, Seniors, Return Customers and a few other reasons (plus Pet Friendly Fees) and 3) we have separate High and Low Season rates. All of which make online visual rates deceiving at first glance and hardly a true reflection of our final rates. Telephoning/emailing for rates ensures no driving time is wasted and we get a chance to talk and choose a room perfect for you and your needs. If one is already online looking for rates/motels, then a query to us is at ones fingertips. We are always happy to speak or email with you. Thanks.Denise Park Motel Manager