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Best Western Plus Baker Street Inn & Convention Centre

Traveler (47)
Room & Suite (66)
Dining (8)
Certificate of Excellence

About

#4 of 10 hotels in Nelson
Location
Cleanliness
Service
Value
Certificate of Excellence
The Best Western Plus Baker Street Inn & Convention Centre is the ideal starting point for exploring all that Nelson has to offer. All rooms and amenities have been recently renovated including the launch of our onsite modern Italian restaurant, Marzano. The property also features a fitness center and hot tub, business center, free parking in a large lot and kids stay free. The convention center space is perfect for a variety of business or special events. And, not only are we Eco-Friendly, but we're pet-friendly too. Come discover why Nelson has earned the reputation as one of BC's premier tourist destinations at the Best Western Plus Baker Street Inn & Convention Centre.
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room service
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
644Reviews
121Photos
6Q+A
100Room tips
Traveler rating
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  • 66
  • 9
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Popular mentions
good hotel but stay was spoilt by continuous noisy air conditioner even when switched off. Location was excellent for down town ammenities. room was comfortable but thought a little small for this class of hotel
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Review collected in partnership with Best Western
Hotel's Favorite
Stayed here for a month on business. Have spent time in many hotels over the years. From the moment you walk into BW Nelson, you are made to feel very welcome. Fantastic staff that greet you with a "welcome home" at the end of a day. Had an issue one evening with a noisy
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Response from KellyM7279, General Manager at Best Western Plus Baker Street Inn & Convention Centre
Responded Mar 30, 2019
Hi Ginny, Thank you for taking the time to share your valuable review. I apologize for any negative experiences you had with the noise and I'm happy to hear we were able to rectify the situation quickly and efficiently! Our team works really hard to offer the best possible environment, so I'm happy to see that reflected throughout your stay. Thank you for your positive feedback in regards to our new restaurant, I will certainly pass on your comments to our team. We all enjoyed hosting you, and for sure your kind words will encourage our staff to continue to strive for perfection! Thanks again for choosing to stay with us and we look forward to your return! Sincerely,
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I am a Best Western Plus member. I booked the room through Expedia which said breakfast was included. The staff at the front desk refused to give us the necessary coupons for breakfast. They treated me with disdain when I went to the front desk and asked for them, after already
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Response from KellyM7279, General Manager at Best Western Plus Baker Street Inn & Convention Centre
Responded 3 weeks ago
Hi Shirley, Thanks for choosing our hotel and for taking the time to write a review. We recognize and appreciate you as a valued Best Western Rewards elite status member! We're sorry you were misinformed and apologize for any inconvenience it caused. I can assure you the Expedia rate which you were booked under does not include a breakfast. However, I would greatly appreciate the opportunity to speak with you personally as the experiences you describe are not characteristic of the level of service our front desk team strive to provide. It is always our highest priority to ensure our guests leave the hotel happy and satisfied at all times! I do sincerely apologize for any inconvenience and disappointment caused and look forward to hearing from you. Please contact me at (250) 352-3525 Sincerely,
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The placement of this hotel is great for walking around downtown visiting shops, restaurants & pubs. The hotel was clean with a Italian restaurant right next door. Front desk staff was very friendly & helpful. I would stay there again.
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Review collected in partnership with Best Western
Response from KellyM7279, General Manager at Best Western Plus Baker Street Inn & Convention Centre
Responded 3 weeks ago
Hi Darryll J, Thank you for choosing our hotel and for taking the time to review. We are so glad to hear about your satisfaction with our service and location. We certainly spend a lot of effort to maintain our facilities always on top level, but also nice to hear you highlight our team members. Thanks again for your kind words and for sharing them on Trip Advisor. We look forward to welcoming you back to our hotel in the near future. Sincerely,
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Been staying ay this hotel for over 18 years now. Always good value for the money and very good service. I will continue to stay here when in town for business or leisure. Hoghly recomend to anyone needing a nice hotel that is reasonably priced and centrally located. Parking is
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Review collected in partnership with Best Western
Response from KellyM7279, General Manager at Best Western Plus Baker Street Inn & Convention Centre
Responded 3 weeks ago
Hi SkunkTracker, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our location & service meet your needs and expectations. We certainly look forward to welcoming you back! Thanks again for taking the time to review our hotel and share your experiences. Sincerely,
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PRICE RANGE
$108 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western nelsonnelson best western
LOCATION
CanadaBritish ColumbiaKootenay RockiesNelson
NUMBER OF ROOMS
70
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