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The Hospitality Inn

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264 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Victoria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

So we booked this Inn because of Molly's Pub and the Grill, as well the pool. What was to be a great all in one place after a long day. Nice to have just a rest and not leave the grounds. When we arrived and were informed that the pub had closed one year ago. That was not evident on... More 

Helpful?
Thank U7023VFbrendab
Whistler, British Columbia, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

When i checked in was informed that a deposit was required in case of damage to the room. Not the best way to welcome a guest, this was off putting, not something you run into in a major hotel company. Channel changer was not working very well, generally wouldn't mind but the Olympics were on and wanted to surf around... More 

Helpful?
Thank Todd F
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Reservations were handled clearly and efficiently on the telephone, check in was the same - handled with polite efficiency. Room was adequate, clean and comfortable. The location was easy to find, located centrally and had good parking. Nothing special but good. I would stay again.

Helpful?
2 Thank Terry C
Edmonton, Canada
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Most other hotels in Port Alberni were full so we stayed in the Hospitality Inn for one night. It is in the inner part of town with empty streets. Felt a bit leery at first but we quickly got used to it. The hotel is older so don't walk in with high expectations. Otherwise, the rooms are just ok. The... More 

Helpful?
Thank deeman98
Calgary, Alberta, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, the pool and hot tub were great. The hotel was close to everything. We really enjoyed our stay. The best part of our stay was Kathleen, she was so happy and enthusiastic. Even though she was really busy at the front desk she never looked overwhelmed or frustrated. She was a big help. The only downside... More 

Helpful?
3 Thank Jill-Hermanson
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on TripAdvisor. I am very delighted to read your comments that you found the hotel clean and up to your expectations. Indeed our pool and location is best in the town. I am very happy to read that you have described our staff member (Kathleen) as smiling, polite... More 

Victoria, Canada
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Inn was clean and modern. The salt-water pool was covered and included a hot tub. The location was great as it was across the street from a gas station with car wash. Within two blocks was a McDonald's and Tim Horton's. The only negative thing was that you had to have a $200 hold put on your credit card... More 

Helpful?
2 Thank Christopher W
pahosp, Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on TripAdvisor. I am delighted to read that you found our hotel modern and clean. Our pool is one of the best pool in the town and indeed the location is ideal in Port Alberni. I am happy to know that you liked the pool and the location... More 

Lund, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago via mobile

The rooms are extremely clean. The beds are very comfortable to sleep in. The staff was very professional and made me feel welcome. The draw back was when I checked in to my room which I had already paid for in Advance. they charged my credit card an extra $200 for possible incidentals which froze up those funds for 5-7... More 

Helpful?
1 Thank AlanPedey
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on TripAdvisor. I am delighted to read that you found the rooms extremely clean and that the beds were comfortable for your good sleep. As you mentioned about the staff, I will certainly pass on your compliments to my staff for their personalized service. As far as the... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2016

First of all the customer service is top notch. The lady at the reception and the manager who helped us with our luggage were amazingly courteous. It is centrally located hotel which has all the facilities for a family or business men. My kids loved the pool and hot tub. HK is a bit slow but that's ok for me... More 

Helpful?
2 Thank Sarah P
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on TripAdvisor. I am delighted to read that you liked our friendly and helpful services. Our location and Pool have been appreciated on numerous occasions and we appreciate your positive comments too. Please accept our sincere apologies for the slow service provided by the Housekeeping. I have instructed... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2016

Visited many times and it is my favorite place to stay. It is indeed a beautiful hotel with huge parking and a nice swimming pool with hot tub. The staff is very helpful and courteous. Rooms are clean and big in size. This time I got a 5$ breakfast coupon which is really a nice touch. The beds are comfortable.... More 

Helpful?
3 Thank James H
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Guest, Thank you for taking the time to share your review of our hotel. I am very happy that you found your room to have been spacious and well appointed and our product offering to have been good value for money I am very happy to read that you have described our family members as courteous and attentive and... More 

Vancouver
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed July 25, 2016

Was there to drop my son off at a hockey camp and the Best Western was sold out on one of the nights we were in town. This hotel is clean and it appeared that they had recently gone through a small renovation with new carpets, vinyl, paint. However the mattresses were old and gave me a sore back the... More 

Helpful?
1 Thank Rainy_Vanc0uver
pahosp, General Manager at The Hospitality Inn, responded to this review

Dear Guest, Thank you for taking time to share your review on TripAdvisor. We work hard to deliver an exceptional guest experience. We appreciate the points which you have raised in your comments which will indeed give us some guidelines to improve. I am very happy that you had a good overall experience with us. Thank you again for your... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are in Port Alberni for business or for recreation, we offer outstanding accommodation. Enjoy our year-round, covered, heated, outdoor, salt water pool and hot tub, then catch up on your favorite sports in our pub. Located between Nanaimo and the West Coast, the Pacific Rim National Park is our back yard. You can take a leisurely 90 minute drive to Tofino or Ucluelet, visit Long Beach and be back to the hotel in time for dinner and a swim. Or, stay over on your way to B.C.'S famous West Coast Trail. At The Hospitality Inn, we will meet your needs and exceed your expectations. ... more   less 

Additional Information about The Hospitality Inn

Address: 3835 Redford St, Port Alberni, British Columbia V9Y 3S2, Canada
Location: Canada > British Columbia > Vancouver Island > Port Alberni
Price Range: $95 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hospitality Inn 3.5*
Number of rooms: 50
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Also Known As:
Hospitality Hotel Port Alberni
The Hospitality Hotel
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