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BEST WESTERN PLUS Barclay Hotel

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329 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Courtenay, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

We found this hotel to be quite nice to stay at. The staff is very friendly and helpful, both at the registration desk and the restaurant and Sports Bar. Food is quite good, they even offer a service to order a lunch the night before, you just pick up early in the morning and head out to the golf course!... More 

Helpful?
Thank judino55
Ottawa, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel is a bit dated on the outside looks like a 70's design; however the entrance lobby is very large and in a 70's colours of dark wood and yellow creams. Everywhere very clean on the ground floor areas. Great check in and door keys that actually work. Just a hint of cleaner odour in the air and that... More 

Helpful?
Thank Max C
Ottawa, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

A very nice location that is central to everything we needed. Staff at the hotel were friendly and helpful.The room was clean, tidy and comfortable. Lots of amenities to use, pool, sauna and hot tub. Would return to this location next visit.

Helpful?
Thank s1b2c3
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

The absolute WORST customer service! I had stayed there with my son's lacrosse tournament in May, and had a great experience. Called just now to book a room for my son and I for a hockey tournament, and was told that my son isn't allowed to stay there because he plays hockey! Needless to say I will never stay at... More 

Helpful?
Thank Jen S
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Jen S: Thank you for taking the time to write this TripAdvisor review. Customer feedback is essential in our business however I would like to address what you perceived as “brutal” customer service and discrimination. Our guests are very important to us and we treat all with respect and appreciation. Your claim of discrimination contradicts your statement that you... More 

Alberta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Registration and other staff members were friendly and effective. Room are comfortable and clean. Registration staff made checking in and out easy. Was acknowledged by my last name on my second stay. Excellent value

Review collected in partnership with Best Western

Helpful?
Thank WesternTraveler009
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear WesternTraveller009: Thank you for taking the time to share your experience during your recent stay with us, We appreciate hearing you found our rooms comfortable and clean and our team members friendly. Our team consider themselves ambassadors for the hotel and the hospitality industry in Port Alberni, they take great pride when a customer leaves a reply such as... More 

Langley City, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very comfy beds, small but fresh clean rooms. Had everything you need on the grounds: liquor store, hotel restaurant & separate pub. Would stay here again if we were in Port Alberni. Friendly & helpful at the front desk.

Helpful?
Thank angela h
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear angela h: Thank you for taking the time to complete this Tripadvisor review. We operate a full service hotel with Pastimes Bar and Grill, Stamps Café, the Barclay Liquor Store, and catering and meeting facilities. Our amenities include a seasonal heated outdoor pool, a fitness centre, a business centre, and a whirlpool. We are happy to hear that you... More 

Oakville, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 5 stayed here for one night and we all loved it. Charming hotel with great location, very clean and extremely friendly staff. We loved the décor and atmosphere of that place. It offers outdoor pool which was closed due to the rain, indoor Jacuzzi and sauna. What a lovely place!

Helpful?
Thank Aldona M
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Aldona M: Thank you for taking the time to share your experience during your recent stay with us. We appreciate your comments about the rooms being very clean and our team members being very friendly. We pride ourselves on our cleanliness, and recently completed a renovation of all of our guest rooms. We look forward to welcoming you back... More 

Port Alberni, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The entire staff work to make stay great. Room was very clean with a great bed and pillows!!! Room was extremely quiet with next to no noise.They have a great pub and restaurant on site. I highly recommend a stay here if coming to Port Alberni.

Helpful?
Thank Tom G
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Tom G: Thank you for taking the time to complete this Tripadvisor review regarding your recent stay with us. We appreciate your comments about the very clean room and the great bed and pillows. Pastimes Sports Bar and Grill and Stamps Café are favourites among guests and locals alike. We look forward to welcoming you back on your next... More 

Nanaimo
1 review
5 of 5 stars Reviewed 2 weeks ago

the Barclay Hotel is a great hotel.....warm friendly welcome, lovely clean room, great bed...the restaurant breakfast was perfect.....met the owner in the elevator and he asked how things were going....yah......plenty of parking, a full service hotel...

Helpful?
Thank Marilyn B
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Marilyn B: Thank you for taking the time to share your experience with us in this Tripadvisor review. We are happy to hear that you enjoyed your stay with us again, and comments like yours let us know we are on the right track to keeping our guests satisfied while they are travelling. We look forward to welcoming you... More 

Hurst, United Kingdom
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is very good in all aspects, what you would expect from Best Western. Facilities are very good, location is quiet, some road noise but minimal. Note, breakfast not included in rate here but you do get a 20% off voucher to use. Breakfast menu very good, look for the special. Location is excellent for a base to travel in... More 

Helpful?
Thank Terry S
BWBarclayGM, General Manager at BEST WESTERN PLUS Barclay Hotel, responded to this review

Dear Terry S: Thank you for taking the time to fill out this Tripadvisor review regarding your recent stay with us. We are happy to hear that you had a chance to enjoy some of our local wildlife, we quite often get the black bears coming down to the river to catch something for dinner, fortunately they usually stay on... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Barclay an exceptional Port Alberni hotel on Vancouver Island, BC. Come be our guest in Port Alberni and enjoy a leisurely stay in warm, comfortable accommodations with tasteful décor. We are located 50 miles (80km) northwest of Nanaimo and is the midway point on Highway 4 to Vancouver Island’s West Coast. Situated in a valley surrounded by mountains and water, Port Alberni's beauty is breathtaking. ... more   less 

Additional Information about BEST WESTERN PLUS Barclay Hotel

Address: 4277 Stamp Ave, Port Alberni, British Columbia V9Y 7X8, Canada
Location: Canada > British Columbia > Vancouver Island > Port Alberni
Price Range: $94 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Barclay Hotel 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Best Western Port Alberni
Port Alberni Best Western
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