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The Sutton Place Hotel Revelstoke Mountain Resort

Traveler (297)
Room & Suite (110)
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Certificate of Excellence
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Certificate of Excellence
The Sutton Place Hotel Revelstoke Mountain Resort is a true ski-in, ski-out luxury condominium style hotel, consisting of 3 buildings connected by an underground heated parking facility and serviced by a beautifully appointed central lobby. This smoke-free property features 222 guest rooms and suites, premium amenities, and three on-site dining experiences: Rockford wok|bar|grill, The Mackenzie Common Tavern, and La Baguette located in the village next to the Revelation Gondola, minutes from downtown Revelstoke.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Restaurant
Room Service
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Ski-In / Ski-Out
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mountain View
Romantic
HOTEL CLASS
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Hotel deals
Reviews & more
743Reviews
339Photos
12Q+A
100Room tips
Traveler rating
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Popular mentions
We’ve stayed here most winters since the hotel complex (originally Nelson Lodge) opened. It’s perfectly located at the Gondola base. The rooms are condo style with small but fully equipped kitchens plus laundry washing machine & dryer. There are various sizes and layouts. We
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Response from Rupert H, General Manager at The Sutton Place Hotel Revelstoke Mountain Resort
Responded 5 days ago
Dear Sally A, Thank you for taking the time to leave us a review. Our location certainly is ideal, located at the base of the gondola. I'm very sorry to hear that you haven't enjoyed your most recent stay as much as other in years prior. I am though pleased to be able to tell you that we are planning some major upgrades for the property over the next couple of years, so I do hope you will return to The Sutton Place Hotel next year and see some improvements. Our Building 1 third floor hot tub has been down for repairs during your stay. Unfortunately there is no quick fix to its issue which has been disappointing for all of us here at the hotel and our guests. Thankfully we have an end in sight and will be fully functional again soon. We do also have two other outdoor hot tubs and a pool for hotel guests. From all of us here at The Sutton Place Hotel at Revelstoke Mountain Resort, we thank you for being our guest and look forward to your return whereby we hope to be able to offer you a better experience. Sincerely, Rupert Harper General Manager
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Hotel's Favorite
Sutton Place is located at the mountain. Excellent views of both McKenzie and Revelstoke. Accommodation was well maintained and clean, plus there is underground parking which is well lite, clean, warm and one can get to the lobby, front desk without having to go outside.
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Response from GM_Sutton, Front Office Manager at The Sutton Place Hotel Revelstoke Mountain Resort
Responded Dec 10, 2018
Good Day cpt1000 - Thank you for choosing Sutton Place Hotel as your Revelstoke destination. We are pleased to hear you enjoyed all aspects of your stay with us. I will be sure to pass along your kind comments to Holli, she will be so happy to hear her efforts did not go unnoticed. She is a star! We are truly blessed with our scenery here in Revelstoke, we are in the the palm of Mother Nature's hand! We look forward to welcoming you back to Revelstoke. Kind Regards, Naomi Morgan Front Office Manager
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The Resort was the only ski in/ski out accommodation on the mountain. There were a few houses near by, but we weren't sure if they were rentals or not. The hotel was very expensive for what we got, but we did enjoy ourselves. You pay for the location. The town of Revelstoke
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Response from GuestServicesSutton, Front Office Manager at The Sutton Place Hotel Revelstoke Mountain Resort
Responded 1 week ago
Dear Mare H - Thank you for your review. It's fantastic to hear you found our staff as well as our location to be superb! We are the only true ski in, ski out accommodations in Revelstoke. I'm glad you were able to take full advantage of our amenities, such as the fitness area and pool. It sure is great to soak in the hot tub after a few laps on the resort! Sometimes the little things can make all the difference. I am sorry to hear our 3 Bedroom Suite wasn't quite what you had expected for size, we do have larger units such as a penthouse suite that may better suit your party on your next visit. Your feedback is valuable to us, our commitment to our guests is our continued dedication to prevent similar circumstances from reoccurring. We look forward to having the opportunity to welcome you back to Revelstoke! All the best, Naomi Morgan Front Office Manager
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Our family of 3 stayed in a 2br suite for our annual ski vacay. First time in Revy. Resort checked all the boxes for a high-end ski-in/ski-out. Suite was spacious, stylish, all as advertised. You can skip the locker and store skis on balcony which saved 5 minutes of valuable ski
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Response from GuestServicesSutton, Front Office Manager at The Sutton Place Hotel Revelstoke Mountain Resort
Responded 1 week ago
Good Day Cgraham1000 - Thank you for taking a moment to provide us with feedback from your recent trip to Revelstoke. We are so pleased to hear you had such a wonderful stay with us! I will be sure to pass along your kind comments to the team, they are superstars! We look forward to welcoming you back to Revelstoke next season. Kind Regards, Naomi Morgan Front Office Manager
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This was our first stay at Sutton Place, Revelstoke. We stayed during a busy time of year (January 2 - 5, 2019) and were still granted a early check-in as I had called a couple days prior, this was much appreciated. Check-in went smoothly with the front desk agents. We were then
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Response from Rupert H, General Manager at The Sutton Place Hotel Revelstoke Mountain Resort
Responded 1 week ago
Dear Guest, Thank you for choosing to stay with us here at The Sutton Place Hotel this January. I'm thrilled that you enjoyed the check-in experience, your three bedroom suite and all the amenities our suites & the resort has to offer. I'm grateful for your comments regarding the parking. We do have limited stalls in our underground parking and ample outside parking for those groups with multiple vehicles. Despite that, we are going to take your comments onboard and discuss as a team. I'm very pleased to be able to tell you that we are currently starting to plan a mattress swap out across the entire hotel. If you would like to contact us directly, we will happily go and inspect the mattresses in the suite you stayed in to see if they require immediate replacement. Should you wish to, please e-mail: guestservices_revelstoke@suttonplace.com with your reservation details and we can have a look. We aim to provide exceptional night's sleep for all of our guests, anything short of that is unacceptable. I do apologise that the beds were a little too soft for your liking. Regarding the prices of our suites; during exceedingly high demand periods, we do price accordingly. However, we regularly run very attractive offers and rates. We do also have promotions that are specific to Canadians, and even just British Columbia and the neighbouring province of Alberta. I would encourage you to call us directly here at the hotel and we would be more than happy to direct you to the best deal available and recommend date ranges that encompass the best prices. I would like to thank you for leaving us such a comprehensive review. It is only with feedback such as yours that we are truly able to improve and provide the best vacation experiences for our guests. Also, thank you for mentioning our team. They all work extremely hard to make our guests' stays the best they can be. I will be sure to pass your comments onto them! From all of us here at The Sutton Place Hotel, Revelstoke, we look forward to welcoming you and your family back next year. All the best, Rupert Harper General Manager
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Taken from our balcony (south-facing)
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Are there blenders in the suite kitchens?
Hi Chad, We have blenders available from our Concierge upon request. Kind regards, Patrick.
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Is there bedding included for the sofa beds?
Yes. Stored in the coffee table. Extra blankets in the bedroom closet.
1 vote
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is this resort pet friendly?
Yes, I believe so, saw dogs here when we were here in January 2017
1 vote
Is the pool and hot tub outside?
There is also a hot tub that is covered and outside with a mountain view that is separate from the huge pool and hot tub area that isn't covered.
1 vote
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Is there a washer and dryer in each condo?
Hi LittleJimmy928, You will be happy to know that YES there is a washer & dryer in every suite.
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"There were fireworks at New Years so make sure to get a balcony where you could see them from your room."
"Double check on square meters per room as they differ form suite to suite."
"Enjoy rooms on higher floors for best view."
"All rooms appear to be accessible from the outside and from the underground parking."
"Stay in building one"
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PRICE RANGE
$173 - $482 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Nelsen Lodge
LOCATION
CanadaBritish ColumbiaKootenay RockiesRevelstoke
NUMBER OF ROOMS
222
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