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The Sidney Pier Hotel & Spa

9805 Seaport Pl, Sidney, British Columbia V8L 4X3 Canada
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12% less than usual
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Guests1 room, 2 adults, 0 children
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The Sidney Pier
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
55-room boutique hotel, spa, oceanfront restaurant & lounge, and cafe, opened in May 2007. Located on the waterfront in the charming seaside town of Sidney, British Columbia on Vancouver Island - just 10 minutes from the Victoria International Airport, BC Ferries to Vancouver, and Washington State Ferries to Anacortes, Washington. 30 minute drive to downtown Victoria. Complimentary use of 24 hour Fitness Centre. 3 Meeting/Function rooms for groups up to 60 people.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Banquet room
Spa
Non-smoking hotel
Dry cleaning
Free internet
Wifi
Public wifi
Internet
Restaurant
Meeting rooms
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Bathrobes
Air conditioning
Desk
Kitchenette
Flatscreen TV
Family rooms
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Czech
Hotel links
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591Reviews12Q+A100Room tips
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Popular mentions
This is an overdue review but wanted to make sure I acknowledged how thoughtful the front desk service staff were to us when our boat broke down in the Gulf Islands this summer and had to be towed to Sidney. As we weren't expecting a stay in Sidney, we arrived at the hotel with pets, kids no transportation and no reservation in the middle of summer. The staff went above and beyond to assist and accommodate us and turned a stressful situation into a lovely stay.
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Rooms are spacious and well appointed, we didn't try the bar or restaurant but they also looked good. Secure underground parking was also a benefit. Good location for the ferries and a nice choice of local restaurants within five minute walk. Front desk team were great and housekeeping are doing a good job. Thank you
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Response from NatalieK607, Manager at The Sidney Pier Hotel & Spa
Responded 1 week ago
Thank you very much for choosing to stay at the Pier, and for the kind comments. We are perfectly situated for travelers using the ferries or the airport (both 7 minutes away), and our tranquil spot on the waterfront makes for a perfect getaway. I hope we can welcome you back soon! Natalie
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This hotel was a surprise, the 1 bedroom Ocean view suite we had was lovely and spacious with specular views. The hotel is progressive with no small shampoo packages and the room we had came with dining room and kitchen. It would make a great place to stay for a few days and explore Sidney.
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Response from NatalieK607, General Manager at The Sidney Pier Hotel & Spa
Responded 2 weeks ago
Thank you for choosing to stay at the Pier and for your kind comments. Sidney is a great town with LOTS to do and our suites are perfect for a longer visit. Come back and see us soon! Natalie
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+1
I arrived in Sidney about 530 no one was in the lobby that faced the street so when I went to check in I figured it would be quick but as I entered the girl left the front desk even after making eye contact with me and disappeared for a good ten minutes. Yes there was a sign but she saw me coming. No bell. No other desk clerk. It was ridiculous. There is no pool , and I was not given any information about where to find the steam room. I was given no information on the restaurants - it really felt like I was an inconvenience to her night The parking is $5 for underground which is a heck of a deal - but finding parking is another deal - they share it with many businesses and private condo owners The hotel is beautiful the rooms are spacious and they are close to all the important things - the bath is wonderful and their products equally so - No cots - that was disappointing but otherwise amazing and clean !
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Response from NatalieK607, General Manager at The Sidney Pier Hotel & Spa
Responded 2 weeks ago
Thank you for choosing the Pier and sharing your experience. Your arrival was certainly not as welcoming as it should have been, and I am sorry to read this. We take a lot of pride in the 'feeling' in the building - which is warm and inviting, but we obviously feel very short of making you feel this way! I am pleased to read you enjoyed the room and our locale - I do hope we can welcome you back to experience the kind of hospitality we have become known for. I appreciate your feedback, we will work on the things you noted! Natalie
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This small boutique-style hotel was a perfect place to spend a few days in Sidney. Our room had a lovely patio overlooking a well tended mini green space and the waterfront just beyond that. It was well-appointed, quiet and comfortable. The hotel is located near everything you'd want to see in a day or two and the staff was both friendly and helpful. The coffee shop was a nice place for morning breakfast or a quick pick-up picnic lunch and seemed to serve those working in the area as well as hotel guests. The adjoining Haro restaurant is convenient, but we had a bad experience there so I don't recommend it. Otherwise, this would be our choice of hotels for future stays in this "lesser known" BC city.
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Response from NatalieK607, General Manager at The Sidney Pier Hotel & Spa
Responded 3 weeks ago
Thank you for choosing the Pier and for sharing your experience. Sidney is a wonderful spot, and I am so happy to read you enjoyed your time here. I have responded to your concerns about the restaurant via your other review. We look forward to welcoming you back! Natalie
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PRICE RANGE
$158 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sidney pier hotel sidney, the sidney pier hotel and spa
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictSidney
NUMBER OF ROOMS
55
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