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BEST WESTERN PLUS Emerald Isle Hotel

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2306 Beacon Avenue, Sidney, British Columbia V8L 1X2, Canada (Formerly BEST WESTERN PLUS Emerald Isle Motor Inn)
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1 room 1 adult
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BEST WESTERN PLUS Emerald Isle Hotel
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214 Reviews from our TripAdvisor Community

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Our room smelled extremely bad and when I got up in the dark and turned the light on there were SILVERFISH slithering all over. I don't know if you can carry silverfish home with you or not but I will NEVER stay at this hotel again. It is NOT a BW standard hotel. STAY SOMEWHERE ELSE !!!!

Review collected in partnership with Best Western

Helpful?
Thank 474shelleyh
Burnaby, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

The good: Staff was friendly, rooms were nice and clean. They also allow pets which is a big thing for me. There is an attached Smitty's where you can get a discount and the food there is pretty good as well. The bad: The videos online show a hot tub, but I couldn't find one. I was really disappointed. Also,... More 

Review collected in partnership with Best Western

Helpful?
Thank Bryan Mr S
John S, General Manager at BEST WESTERN PLUS Emerald Isle Hotel, responded to this review

Thank you for your feedback and comments, as we have already discussed in previous communication we apologize for any inconveniences caused. We have a bathroom light that turns on automatically with the fan, and then we have a separate switch that turns on the Heat lamp with no fan. We have tried to contact Trip Advisor on many occasions and... More 

Salt Spring Island, Canada
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Best Western in Sidney as a launching pad for our trip to Palm Springs (and its early morning flight). We were picked up by the hotel's shuttle at the ferry (we're from one of the Gulf Islands) EXACTLY when they said they would be there... it was raining, cold and waiting around would be miserable). We... More 

Helpful?
Thank Ian M
John S, General Manager at BEST WESTERN PLUS Emerald Isle Hotel, responded to this review

This is a wonderful review and would love to take credit for it however our property does not provide a shuttle. We were so glad to read that you enjoyed our Town of Sidney, close to Ferries and Airports and a wonderful place to visit and tour the Oceanfront. Hope you return again real soon. Thank you More 

Vancouver, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Overall the experience was good, better than just average not quite very good. Friendly staff nice enough rooms but the sound from the hallway carried into my room too much, the door did not seal at all when shut. For the money, I would have spent a few dollars more for higher quality hotel.

Review collected in partnership with Best Western

Helpful?
Thank Justin A
John S, General Manager at BEST WESTERN PLUS Emerald Isle Hotel, responded to this review

Thank you very much for your comments, as we had mentioned in your letter we do apologize for the noise in the street and or guests in hallways, we make every effort to ensure everyone respects others by being quiet but unfortunately can only control so much, the same with street noise, we hear these comments very little but apologize... More 

Regina, Canada
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very pleased with all aspects of this hotel from the exceptionally pleasant and helpful staff at the front desk, to the very nicely appointed room, the great bed and the hotel's location just off the highway. Has an elevator to reach the 2nd floor. Offers a 25% discount at the Smitty's restaurant located on site. Also lots of... More 

Helpful?
Thank Westgateman1
John S, General Manager at BEST WESTERN PLUS Emerald Isle Hotel, responded to this review

Thank you so very much for the wonderful 5 STAR review, our team is very appreciative and especially pleased that you had a wonderful visit with us and enjoyed our town of Sidney. We make every effort to provide you a warm and welcoming visit as this is our passion, we thank you so much for your business and look... More 

Seattle, United States
1 review
5 of 5 stars Reviewed 1 week ago

Right in town, minutes from the airport and close to the Marina. Excellent and convenient charging service provided for our Electric car. Comfortable and quiet with everything needed very close by. The attached Smitty's Family Restaurant and hotel provided breakfast discount saved a lot of time and the food was hot, fresh and excellent.

Review collected in partnership with Best Western

Helpful?
Thank John H
John S, General Manager at BEST WESTERN PLUS Emerald Isle Hotel, responded to this review

Thank you for the great review, we were so pleased to read that you had a great visit with us. Smitty's is a wonderful restaurant to have with us, large all day breakfast menu with attractive and reasonable prices. We offer all of our guests a 25% discount voucher to be used for your breakfast. Thank you again for your... More 

Saskatoon, Sk
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked thru Expedia based on reviews and location. Check-in was effortless, but watch the bill automatically charges you for newspaper. Received a coupon for the Smitty's Restaurant. We did not use it, wanted to eat a local hang-outs not a franchise/chain. Parking was directly out the front of the Hotel. Wifi was included and fast. Facility was clean and completely... More 

Helpful?
Thank Debbie J
John S, General Manager at BEST WESTERN PLUS Emerald Isle Hotel, responded to this review

Thank you very much for your detailed review, so happy to read that we were able to meet your expectations and happy your socks were still white. Sidney has numerous small restaurants and shops to enjoy and glad you took advantage of the opportunity to tour. Thank you very much for your business. P.S - Most all Hotels especially in... More 

Brandon
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We did not book our room in Sidney until we were on the Ferry going to Vancouver Island. Our room was ready upon our arrival at 2 p.m. The room is very bright, clean and well laid out. A real plus was having a desk for our lap top. The front desk people were very accomodating and friendly. The beds... More 

Helpful?
Thank Alfred S
John S, General Manager at BEST WESTERN PLUS Emerald Isle Hotel, responded to this review

Thank you so much for the wonderful 5 out of 5 review, so pleased to read that you had an amazing stay and so very happy that we stood out On-Line during your Hotel search while on the ferry ride over from Vancouver. Our location is amazing from the Ferry Bay at Swartz Bay, location to Airport, 30 minutes to... More 

Naramata, Canada
1 review
5 of 5 stars Reviewed January 1, 2016

Had a very positive experience. Everything was great. Loved that it was a 3 minute walk from my relative's condo. The beds were comfortable. The room was clean. Shared it with my daughter. Had an earthquake experience while there which was exciting. Everything was good!

Review collected in partnership with Best Western

Helpful?
Thank samalakoff
mngr, General Manager at BEST WESTERN PLUS Emerald Isle Hotel, responded to this review

Thank you for the wonderful 5 STAR review. The town of Sidney is so great and our Hotel is close to everything, you park your car and leave it, the Ocean, families homes, groceries, coffee shops, restaurants all so close. Thank you so much for staying with us and we look forward to welcoming you back one day soon. More 

Edmonton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 22, 2015

After a long day travelling, the Emerald Isle was a perfect place to spend a night. The staff was welcoming and very friendly. The hotel is in a great location within walking distance to restaurants, shopping and the waterfront. As always, the beds and pillows are amazing and we had the best sleep ever. We would definately return again. Thanks!

Helpful?
Thank Kathy S
mngr, General Manager at BEST WESTERN PLUS Emerald Isle Hotel, responded to this review

Thank you for the great review and the % STAR rating, so happy you had a great visit with us. Thank you very much for your business and we hope to have you return again soon. Sincerely, More 

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