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Mountain Retreat Hotel

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Mountain Retreat Hotel
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281 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Squamish, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the hotel for 1 night with a team, hotel rooms where clean and comfortable, location was great and staff was very accommodating for the team. Friendly staff would highly recommend the hotel for anyone looking to stay in Squamish!

Helpful?
Thank Coach_Stefan
Kummar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW via mobile

Our stay was on a Saturday night and it was very quiet and clean. I forgot a ring in the room and didn't realize until it was too late to go back. The staff were very helpful it finding it and helping me arrange FedEx to pick it up and have it returned to me.

Helpful?
Thank A TripAdvisor Member
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

Bartlett, Tennessee
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We are seniors traveling out West and into Canada. I have asthma, so I am always a little suspect of non-smoking rooms in a hotel that allows smoking. I was pleasantly surprised to find a room at a decent price with no smoke and no heavy perfumes to cover it up. The hotel does not serve breakfast, but has a... More 

Helpful?
Thank travelingsusie2016
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

Maple Ridge, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed our stay at the Mountain Retreat Hotel in Squamish. The room was large and clean and a good size for a family to relax. My son enjoyed the water slide in the pool and my husband liked the hot tub. I was happy that it was easy to find, just off the highway and we didn't have... More 

Helpful?
Thank janetisnothere
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

chilliwack
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check-in was a breeze. We made our reservations through expedia and it was also a breeze. We disagree with the bad reviews as we have not experienced any of them. The room keys worked fine, Just look at the way the arrow is pointing. The hallways , elevator and rooms were clean and smelled good. The rooms are large with... More 

Helpful?
1 Thank upnoth0071
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

West Kelowna, Canada
Level Contributor
175 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed here several times over the last few years and it has always been a great place to stay. We understand that the hotel has changed hands awhile ago and it is now not quite as good as it used to be. The attached restaurant was closed both days we were there after 4 pm so you need... More 

Helpful?
Thank MACIMI
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for staying with us and sharing your feedback. I am disappointed after reading your feedback and personally apologies for not meeting up with your expectations. I will definitely take this matter with my team and will do the needful. I am sure in your next visit, we will not give you any room for complain. As... More 

Cambridge, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Staff were nice when we arrived, but upon arrival to the room we found out that one of our door keys didn't work. Many black hairs in the bed sheets and pillows. Beds were wrinkled and didn't appear to be cleaned at all. When we showered in the morning there was black hairs in my friends towel, and holes in... More 

Helpful?
Thank bnksns
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for staying with us and sharing your feedback. I am disappointed after reading your feedback and personally apologies for not meeting up with your expectations. As a "Service Recovery" i would like to offer you a Complimentary Upgrade in your next visit. Once again i apologize for the inconvenience caused. Thanks, General Manager More 

Kamloops, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here as a last minute layover because storms prevented us from getting where we were heading. We had a dog, and I apologize that I did not know we were supposed to say that upon registering. I've never stayed at hotels with a dog and their site said it was dog friendly. Though we walked in with a... More 

Helpful?
1 Thank Janet W
Onanole, Canada
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really enjoyed our stay here. Large room, very clean, quiet, comfy beds, lots of towels, nice bathroom with great shower & great nightly rate booked directly with hotel. Staff is great too. The hotel restaurant is great too. Ate breakfast there. Good service as well. Would definitely stay here again. Good pool & hot tub area.

Helpful?
Thank Valerie K
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 weeks ago via mobile

Everything else was fine with the hotel. Clean room, clean lobby. Pretty quiet. However, ALL the pillows were soooo high and they didn't sink at all after using them while watching TV, and my neck started hurting. My fiance and I couldn't use any of them to sleep.

Helpful?
Thank Soomi H
Kumar-SMRH, General Manager at Mountain Retreat Hotel, responded to this review

Dear Guest, Thanks you for choosing Mountain Retreat Hotel & Suites for your stay and sharing your feedback with us. I am glad you had enjoyed your stay with us and had liked our Hotel & Services. Thanks for sharing kinds words for our Hotel. We at "Mountain Retreat Hotel & Suites" firmly believe that "Guests are the only reason... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Mountain Retreat Hotel

Address: 38922 Progress Way, Squamish, British Columbia V8B 0K5, Canada (Formerly BEST WESTERN Mountain Retreat Hotel)
Location: Canada > British Columbia > Squamish
Price Range: $83 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountain Retreat Hotel 3*
Number of rooms: 87
Reservation Options:
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