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Sandman Inn Terrace

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62 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Smithers, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 21, 2016

Reasonably priced, conveniently located, with a Denny's at your front door. The rooms are clean, and if you get a room towards the back you'll not know there's a main road at the front. The bathroom is the weak spot, - very small. On the other hand there are lots of electrical outlets for your phone and pad. Free WiFi.

Helpful?
Thank MotorcycleBob
Richard B, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. We are very happy you enjoyed your stay, and we look forward to seeing you again. More 

Surrey, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 5, 2016

There are no 4 star hotels in Terrace but this one is clean and has a Denny's attached. It also has free wifi which is nice. Only downside is there are no elevators in the hotel so if you have a lot of luggage you are dragging them up and down the stairs. I have another trip booked and will... More 

Helpful?
Thank Jroy1978
Smithers, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 13, 2016

A welcoming front desk, a clean, quiet room, with the best pillows I've slept on in a long time. The bathroom is very small, but then I don't spend a lot of time there anyway. The bed was very comfortable in a relatively spacious room. The A/C was very quiet. Another advantage is the Denny's Restaurant which is, as with... More 

Helpful?
1 Thank MotorcycleBob
Terrace, British Columbia, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 24, 2015

I had called the property later in the day hoping i would be able to secure a room for my wife and i, managed to reserved a room with two beds, smoking room however. they tried to juggle things around in order to get me into a non smoking but to no avail. kept the smoking room which wasn't terrible.... More 

Helpful?
1 Thank Frederick M
Telkwa, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 23, 2015

I stayed at the Sandman approx 20 times this year. The staff are always friendly and efficient, the rooms are clean and the furnishings are good. I wouldn't say it's the nicest hotel in Terrace, but I would say the staff are better here than any other hotel in Terrace. The WiFi is no good, but that's the case with... More 

Helpful?
Thank OnlyTravelsForWork
Whitehorse, Canada
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed October 3, 2015

After a beautiful day exploring the Nass Valley and the Lave Fields we were ready for a relaxing evening in a comfortable hotel room in Terrance BC. We waited about 10 minutes for someone to come to the Reception area. I must say that the young lady apologized for her absence and was pleasant and courteous. She offered us a... More 

Helpful?
1 Thank AvalonFlyBird
Camrose, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 22, 2015

Got there and had to hunt down the front desk staff, who was outside having a cigarette. Our room overlooked an empty parts lot and there was barbed wire between the motel and the lot. Not a good feeling. This is a tired motell and should be allowed to go gracefully, not piece by piece until it becomes an embarrassment... More 

Helpful?
2 Thank Myron L
Richard B, General Manager at Sandman Inn Terrace, responded to this review

I am truly sorry to hear your experience was not what it should have been during your stay. We always have on going renovations to try to keep our property at the finest levels. Next time you come to town be sure to give me a call and I will be sure to ensure your view is improved. More 

Travelers are raving about these Terrace hotels

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 27, 2015 via mobile

Stayed in this hotel earlier in august and not only were the front desk staff always on a cigarette break, but they have about the worst manners I have ever experienced, I know options are limited as you get to smaller towns, but some level of concern for their customer satisfaction, or job performance levels are usually an asset, especially... More 

Helpful?
2 Thank jaimie a
Richard B, General Manager at Sandman Inn Terrace, responded to this review

On Behalf of the staff and management please accept my sincere apologies for your disappointment, as it is also ours. Our team works hard each day to deliver on our cleaning standards. We look forward to seeing you in the future. More 

Austin, Texas
Level Contributor
228 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed August 14, 2015 via mobile

Stayed in the Sandman two nights. Reasonably well located for walking around downtown and to restaurants. Shows its age but was clean and functional. Has a pool and modest workout facilities. The onsite Denny's is convenient for breakfast and when it is raining.I will stay there again because of the location.

Helpful?
Thank Jay F
Richard B, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. We value all of our guest thoughts and concerns. We look forward to seeing you on your next visit to Terrace. More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 6, 2015

I stayed two nights and checked out a 5:00am 2 days early the hotel reported to expedia I had a late checkout and would not refund the day.... real classy people. The rooms aren't great, there is NO HIGH SPEED INTERNET, the gym isn't. Absolutely stay away from this rip off.

Helpful?
1 Thank Rafiele G
Richard B, General Manager at Sandman Inn Terrace, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay, and we certainly listen to all feedback from our valued guests. I want to apologize for not being able to make your stay more comfortable. We look forward to seeing you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sandman Inn Terrace is centrally located and features 70 guest rooms including kitchen & executive suites. Comfortable guest rooms, a relaxing indoor pool, in addition to modern conveniences like high-speed Internet access and a business centre, make this Sandman property the perfect destination for business or pleasure. ... more   less 

Additional Information about Sandman Inn Terrace

Address: 4828 Highway 16 West, Terrace, Kitimat-Stikine District, British Columbia V8G 1L6, Canada
Location: Canada > British Columbia > Kitimat-Stikine District > Terrace
Price Range: $114 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sandman Inn Terrace 2*
Number of rooms: 70
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Also Known As:
Sandman Inn Terrace Hotel Terrace
Sandman Hotel Terrace
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