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Glenwood Inn & Suites

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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Ottawa, Canada
Reviewed 1 week ago

My friend and I stayed for a week in early February and decided on the Glenwood Inn as it’s close to Red Mountain Resort, had a great ski & stay package and had all the amenities we were looking for. We stayed in a one-bedroom unit (had one bed in the main room and a second in a private bedroom)...

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Thank FamilyTravellers986
Reviewed 1 week ago

I was not expecting much from this place and ended up being very pleasantly surprised. There is a small fitness centre, a pool, and a continental breakfast (although it's very minimal). The wifi cut out a lot, the tv was quite fuzzy, and the chairs in the room were very stained, but it was pretty clean for the most part,...

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Thank fly-with-the-best
Albuquerque, New Mexico
Reviewed 2 weeks ago

One thing that was a little misleading (based on pictures) was that this was an actual hotel. It is a motel, albeit very nice motel. The interior of my room appeared to be recently renovated and was extremely clean and the bed was comfortable. There is a fridge and microwave. There is a free breakfast, though I did not try...

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1Thank Unpossible
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. I'm sorry if you felt the pictures were misleading. On our site we do directly show the exterior of our building as well as interior pictures of our rooms. We try to showcase the work we've done on our rooms, and since we have a few different...

Prince George, Canada
Reviewed January 19, 2017

My husband and I drive all over BC and Alberta in the summers and this hotel we stayed at is newly renovated. Very clean and comfortable. The breakfast is included and is good enough to start your day. Would have loved to stay longer than the one day.

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Helpful?
Thank lady1106
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. Your review is greatly appreciated. Our housekeeping works hard to make sure our rooms are clean and comfortable. We know the bed is an important part and goes a long way to making any stay a comfortable one. I too hope we see you again soon, for...

Edmonton, Alberta, Canada
Reviewed January 6, 2017

My family of four stayed here for two nights on our way home from Christmas with the in-laws. My husband and son wanted to check out the skiing at Red Mountain. It was a 20 minute drive on snowy, winding, hilly roads to and from the ski hill. We stayed in one of the Studio Kitchenette Residences. We had a...

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Helpful?
Thank Shelley E
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. I'm glad you enjoyed your time here during the holidays. We're always happy to play our part during that amazing time of year. I hope we see you again soon. Guest Relations Manager

Kamloops, Canada
Reviewed November 20, 2016

My family recently spent 3 nights at the Glenwood while visiting family in Trail. We have stayed there many times before and we have always been satisfied - but this time the staff went out of their way to make our stay more comfortable. We have 2 young children, so we preferred to barbeque dinner rather than eat at a...

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Helpful?
Thank erin1978382
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. I'm always pleased to hear when our team here makes someones stay better. That's exactly what we're here for. We want to make sure your time in Trail is the best it can be, and you have a nice, clean, comfortable place to come back to every...

Reviewed November 14, 2016

I booked this place after looking at reviews on Expedia, not at all what my expectations were. I am not saying it is not decent enough to stay but their are some glaring deficiencies. First is the smell in the room.... after staying in the room for few hours you become nose blind; Second is the breakfast... unlike any other...

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Helpful?
Thank Azfar H
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We are so sorry you had a bad experience. Please accept our sincerest apology. Next time we will exceed your expectations. Guest Relations Manager

Kelowna, Canada
Reviewed October 12, 2016

Reserved the properties "handicapped room", nicely appointed room with flat-screen TV. microwave, fridge, coffee/tea maker. Bathroom layout provided for wheelchair access and shower facility. Clean and comfortable, and despite nearness of highway, the room was quiet. Not a "budget" motel but worth the money to get the amenities. Would have earned an excellent rating but the room itself was not...

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Thank Malcolm R
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We have recently replaced the weather stripping on the doors, to reduce outside noise. We will let maintenance know they did a great job. For future stays we do a a ramp for the door, you can ask for it at the front desk. We don't...

Port Dover, Canada
Reviewed September 25, 2016

I stayed for a few days in a motel suite that feels like it has been renovated. It had a separate bedroom with a comfortable king size bed, a flat screen TV and large closet with built in draws. There also is an open living area with a very comfortable chair and a couch that I think opens into a...

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Helpful?
Thank castlegar46
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We are glad you enjoyed your stay. We are in the process of changing the weather stripping on all doors. A lot of people seem to like the rooms with Kitchens. Thank you for letting us know about the dishes, we will let housekeeping know to...

Oregon
Reviewed September 12, 2016

We had a very clean suite with a table and chairs and king bed. Also had a fitness center which was small but we used it. Has an indoor pool and spa and an outdoor pool. Breakfast was muffins, yogurt , cereal, juice, coffee...pretty basic but a nice offering.

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Thank M-K-BOregon
GuestRelationsMangr, Guest Relations Manager at Glenwood Inn & Suites, responded to this review

Hi, Thank you for completing the survey regarding your recent stay at our property. We are glad you enjoyed your stay. Hope to see you again soon. Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Welcome to the Glenwood Motel & Residences, located in the heart of beautiful Trail British Columbia and just 11 kilometers to the Trail Regional Airport. Recognized over the years for our heavenly beds and award winning housekeeping, the Glenwood Motel & Residences is set to be your favorite place to call home. ... more   less 

Additional Information about Glenwood Inn & Suites

Address: 2769 Glenwood Drive, Trail, British Columbia V1R 2S6, Canada
Location: Canada > British Columbia > Kootenay Rockies > Trail
Price Range: $80 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Glenwood Inn & Suites 2.5*
Number of rooms: 38
Reservation Options:
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Also Known As:
Glenwood Inn & Suites Trail, British Columbia
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Questions & Answers

Questions? Get answers from Glenwood Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very clean and nice king size bed.”
 of 5 bubbles lady1106, Jan 19, 2017 | Read review
“Every room is accessible from outside.”
 of 5 bubbles 55agustinb, Aug 17, 2016 | Read review
“2nd level rooms have a separate bedroom - perfect for families. Only one TV though in main room. Stairs only - no elevator.”
 of 5 bubbles Martamickle, Aug 5, 2016 | Read review
“They are all good rooms”
 of 5 bubbles 899jackp, Jul 27, 2016 | Read review
“our room is special. like a cabin.”
 of 5 bubbles 327phyllisj, Jul 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question