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Best Western Plus Columbia River Hotel

Traveler (38)
Room & Suite (30)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Situated on the mighty Columbia River in the West Kootenay region of British Columbia, Trail is a special place of international sport and civic pride, of natural beauty and industry. You will find our award winning boutique hotel downtown in the heart of Trail's business district - your own personal oasis and a true home away from home.
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Room service
Spa
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
292Reviews
76Photos
1Q+A
32Room tips
Traveler rating
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  • 51
  • 9
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Popular mentions
My room was spacious and functional (as an office anyway). The breakfasts were diverse (plus they were complimentary) and the servers were a pleasant surprise. Now add a lounge like Foxy's with its happy hour and you will not get a better value on food and spirits anywhere in
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Review collected in partnership with Best Western
Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded yesterday
Hi, Thank you for your thoughtful review. We have put time and work into improving our breakfast, and I'm happy you enjoyed it. Foxy's as well has made some new additions and doubled the size of the happy hour menu, and from what I can see our guests are enjoying it. I love coming in during happy hour and ordering several plates to share. I hope we see you again soon, for a stay, or even a quick drink in Foxy's!
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Hotel's Favorite
The staff, their friendless, attention to detail is amazing. Breastfed is amazing. Internet was solid, Lamps in the room need updating!! The gold looks old.would recommenced this hotel to anyone who visits the Trail area.
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Review collected in partnership with Best Western
Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded 1 week ago
Hi, and thank you for your wonderful review of the Best Western Plus Columbia River Hotel. We pride ourselves with the quality and attitude of our staff, and try to provide the best guest experience when it comes to the amenities that we offer. Thank you for your kind recommendation and hope to see you again very soon. -Guest Relations Manager
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AJ runs the breakfast bar at the BW Columbia River Hotel. He made this an excellent stay for us. His enthusiasm and five star hospitality can be felt throughout the hotel. AJ went above and beyond during our stay and made this a wonderful visit for our whole family. Highly
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Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded 3 days ago
Hi Vin, Thank you for your review of your stay with us. We are always happy when a member of our team makes a stay a better one. Enthusiasm like AJ has is contagious, and he is a great part of this team. I hope we see you again soon, for a stay, or even just to say hello.
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I'll try to write this review in sequence of our visit....it was lovely. We were in town for my Uncles funeral and wanted to have a nice, relaxing, quiet night. Which we definitely had. Upon entering the front desk staff was dressed very dapper and it was such a nice touch.
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Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded 1 week ago
Hi, Thank you for your extremely kind review of the Best Western Plus Columbia River Hotel. We pride ourselves with providing a memorable and enjoyable guest experience. Thank you for your kind words about our staff. We know we have one of the best staffs around and are always trying to improve the quality of the guest experience. We hope to see you again in the near future to exceed your expectations once again, and recommend trying out our Stay and Play golf package. Guest Relations Manager
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Extremely inflated prices for all services due to the lack of competition. This guys need to thank 1000 times per day to Teck Metals, the huge plant located literally at the steps of the hotel main entrance. Without the Teck guys, this hotel and restaurant will be one of those
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Review collected in partnership with Best Western
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementBest Western Plus Columbia River Hotel
Deluxe Executive Suite
Standard with two double beds
Standard with two double beds
Standard with two double beds
Standard with two double beds
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123456
Hi, I'm travelling with my disabled sister who has a service dog. Will you accommodate us?
Hi, We always allow service pets no problem. In fact, all hotels, motels, resorts, everywhere must allow service animals. All other type of pets are subject to their policies, but service animals specifically must be allowed.
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"Spa and workout room is on 2nd floor."
"Higher floors offer a view of down town."
"We prefer top floor, where ever possible."
"Although close to the highway double glazing kept out noise"
"Road side either way"
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1234567
PRICE RANGE
$113 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western trailtrail best western
LOCATION
CanadaBritish ColumbiaKootenay RockiesTrail
NUMBER OF ROOMS
58
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