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Best Western Plus Columbia River Hotel

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1001 Rossland Ave, Trail, British Columbia V1R 3N7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (39)
Room & Suite (23)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 hotels in Trail
Location
Cleanliness
Service
Value
Travelers' Choice
Situated on the mighty Columbia River in the West Kootenay region of British Columbia, Trail is a special place of international sport and civic pride, of natural beauty and industry. You will find our award winning boutique hotel downtown in the heart of Trail's business district - your own personal oasis and a true home away from home.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Parking
Wifi
Restaurant
Vending machine
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
Hotel links
Special Offer:Earn a Free Night!
335Reviews1Q+A34Room tips
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Popular mentions
velma42020 wrote a review Sep 2020
1 contribution
Booked online and choose this hotel because the pub was attached and free breaky. Upon arrival we find out the pub is closed the spa is closed. We stayed 2 nights and our room overlooked the pub roof and the A/C unit. REALLY the hotel was not full
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Review collected in partnership with Best Western
Date of stay: September 2020
Value
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Response from G L, General Manager at Best Western Plus Columbia River Hotel
Responded Sep 28, 2020
Hi Velma, Thank you for your review. During this time we have moved to providing a grab-n-go breakfast bag as we want to do our part to keep our guests, and employees, safe. During this time we are focused on providing a clean and comfortable stay which takes quite a lot of coordination and effort, especially when it comes to our team in housekeeping who work harder than anyone I know. I can understand it is a tough time not having all the typical extras in the form of the restaurant, which we are still working towards reopening when we feel we can do it safely for both our guests and employees alike. Thank you for your patience and understanding during this time. Guest Relations Manager
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Dozzer76 wrote a review Dec 2019
Ridgefield, Washington2 contributions
Hotel's Favorite
Really enjoyed the great staff, quiet room, and very comfortable mattress. The gift basket that was left for me on Christmas Day was a great touch to say thanks for staying with us on Christmas Eve. Awesome touch to a business trip on a holiday. Very thoughtful staff.
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Review collected in partnership with Best Western
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded Dec 30, 2019
Hi, Thank you for your review. Our beds are one of the most complimented things here, along with our housekeeping and our pillows since they are so comfortable and people are always trying to buy them. We did put out baskets for the guests who were in house for Christmas morning. We think everyone should have something to open on that day. I hope we see you another time.
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themitts wrote a review Sep 2020
1 contribution
i have stayed at several best western plus hotels & this hotel is not worthy of being a "plus" status hotel. appliances in the room kept us awake through the night every time they cycled on. the actual price we paid for the night was more than what was quoted on the phone even after i was told that it would be adjusted to original quote.
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Review collected in partnership with Best Western
Date of stay: September 2020
Value
Rooms
Location
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Service
Sleep Quality
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Response from G L, General Manager at Best Western Plus Columbia River Hotel
Responded Sep 11, 2020
Hi, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. I would be more than happy to review your booking with you if you wish. Just reach out to the hotel front desk manager and we can look at it together. I hope to hear from you soon. Thank you.
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Dar F wrote a review Jun 2020
Langley BC, Canada41 contributions21 helpful votes
Stayed here again while in Trail for business, as it is my go to Hotel of Choice. Even with the Covid-19 restrictions in place this hotel is clean comfortable and a great caring happy to see you staff, even at 2M ( 6ft apart ) social distancing rules. Breakfast area and lounge were not open during my stay, understandably. They still offered a very simple bag breakfast ( no hot items ) fruit, granola bar, muffin, bottled water. Unprecedented times for sure , but still stand out service! Thanks for that.
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Review collected in partnership with Best Western
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from G L, General Manager at Best Western Plus Columbia River Hotel
Responded 1 week ago
Thanks for taking the time to review us. Unprecedented times for sure, but we're very pleased to hear you enjoyed your stay and our warm but socially distant service! We hope to welcome you back to the City of Trail soon. Warm regards
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C2365CHsandrac wrote a review Mar 2020
Nakusp, Canada3 contributions
We had a lovely stay at a very modern, clean hotel in Trail. The staff was top notch with genuine smiles and offers of services. The water pressure in the taps was abundant and the icy cold water out of the taps, delicious. The breakfast was as per usual, but the coffee was delicious and the staff there, more than delightful. All rooms and hallways and eating areas were spotless. Blue ribbon hotel.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
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Location
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Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded Mar 16, 2020
Hi, Thank you for your review. I'm happy you found the hotel to be clean and modern as we did update our rooms quite recently. For our breakfast we want to add value for our guests, and provide them with something to help start off their day on the right foot and it looks like it did just that for you. I think our housekeeping, and maintenance, teams are really on the ball and they make my job at the front desk that much easier. I hope we see you again soon!
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PRICE RANGE
$112 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western trail, trail best western
LOCATION
CanadaBritish ColumbiaKootenay RockiesTrail
NUMBER OF ROOMS
58
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Frequently Asked Questions about Best Western Plus Columbia River Hotel
Which popular attractions are close to Best Western Plus Columbia River Hotel?
Nearby attractions include Trail Visitor Centre at the Trail Riverfront Centre (0.2 miles), Trail Museum & Archives (0.2 miles), and Gerick Cycle & Sports (0.1 miles).
What are some of the property amenities at Best Western Plus Columbia River Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Plus Columbia River Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Best Western Plus Columbia River Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus Columbia River Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Columbia River Hotel?
Conveniently located restaurants include Trail Beer Refinery, Foxy's Fine Food & Drinks, and The Colander Restaurant.
Are there opportunities to exercise at Best Western Plus Columbia River Hotel?
Yes, guests have access to a fitness center during their stay.
Is Best Western Plus Columbia River Hotel located near the city center?
Yes, it is 0.05 miles away from the center of Trail.
Are any cleaning services offered at Best Western Plus Columbia River Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Columbia River Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Best Western Plus Columbia River Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.