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Touchstone on Lake Muskoka

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Touchstone on Lake Muskoka
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120 Reviews from our TripAdvisor Community

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Showing 119: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Visited and had dinner with the family great service and the foid was delicious chef came to the table and checked on things just a great bubbly guy,great experience and would highly reccomend it ,,;;

Helpful?
1 Thank Mark B
Houston, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a follow up to the review I posted on May 8. I contacted the hotel and explained what happened. They got back to me and said it was their error. The check in staff and booking staff should have explained that this was not a full service hotel. (Cleaning not included). We should also have been offered a package... More 

Helpful?
5 Thank LORIHi123
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We spent $500 on a 2 hour couples spa package that was to include a mini facial, back scrub, hot stone RMT massage, and paraffin hand and foot treatment. What a joke. From the start you could tell no one has any idea what was going on. For one, it was about an hour and 35 minutes at the most.... More 

Helpful?
1 Thank muskokabride83
Pascale N, Pascale on behalf of Amba Spa at Touchstone on Lake Muskoka, responded to this review

Dear "EnglishKristy" It is the Spa's goal to ensure that all guests are completely satisfied with the services they receive so the Management would like to sincerely apologize for your poor spa experience and would appreciate if you could contact them at your earliest opportunity or if you could leave instructions with the spa or the front desk on how... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We loved the view from our room and loved the screened in porch. Lunch at the main restaurant was delicious. The beach is excellent and you will get a chair or lounge chair and umbrella. The pool is quiet and warm. There is also a hor tub.

Helpful?
Thank slosier23
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We booked in April and went to visit prior to our arrival. It looked Unfortunatelly had to cancel due to bad weather forecast. The resort manager was very understanding and a pleasure to deal with. Hope to finally make it and enjoy the accommodations in person.

Helpful?
1 Thank Dalit E
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 14, 2016

I came to property for a weekend stay with friends. I can not put into words how fantastic of an experience.. seriously considering purchasing to be able to enjoy the property more often! The property is stunning! Various spots to enjoy Lake Muskoka such as the swim docks, the sandy beach (raked every morning!!) gorgeous infinity pool and boathouse -... More 

Helpful?
3 Thank Elizabeth W
Oakville, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2016

We visited this resort in early July and are extremely impressed with its location, the views and rooms. Let me give you the pros and cons of this beautiful resort. First, it is located close to Bracebridge which was great because we were able to hit the liquor store and do a little shopping. The resort itself is in several... More 

Helpful?
1 Thank Glasshousetravel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 13, 2016

I have been coming to Touchstone for years and am now looking at buying here. Words cannot describe how lovely the location is and how comfortable and beautifully appointed the suites are. A previous reviewer seemed to expect the kind of big staff a downtown Toronto hotel would have. Touchstone is a small, intimate resort...and thank goodness for that. There... More 

Helpful?
2 Thank Margaretta G
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 11, 2016

I shall start with something positive. The beds are really comfortable. That's it. Otherwise: The best quality of the staff at reception is they are frosty. I can expand that with rude, have no sense of customer service and no interest in you as a guest. Apparently you are not really a guest though. There is no one to help... More 

Helpful?
2 Thank Laura M
pnepveu, Site Manager on behalf of R. McLaughlin at Touchstone on Lake Muskoka, responded to this review

This review is far below the experience of most of our guests and certainly our standards of service at Touchstone Resort. I am sorry you did not have a better experience and would invite you to contact me personally so I may speak to you directly about this. Thank you Robert McLaughlin President & CEO Touchstone Resort More 

Barrie
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed August 9, 2016

We went to Touchstone a week ago for a mini get-a-way. The overall grounds are gorgeous and the rooms are very very clean. I would not hesitate to come again for the rooms and general feel of the overall resort. Only disappointment was the night we reserved for dinner at the restaurant on site. We were seated for our 7... More 

Helpful?
2 Thank Live4VacationsBarrie
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Touchstone on Lake Muskoka offers a mix of pristine lake views and elegant sophistication. Whether you choose our well-appointed Main Lodge Suite, private Villa or Cottage you will experience breath taking views of Lake Muskoka in luxurious accommodation.Enjoy the Infinity Pool and other deluxe amenities while taking in the best views in Muskoka. Take part in the recreational opportunities Touchstone has to offer; from boating to golf it is all just outside your doorstep at Touchstone. Enjoy a fabulous meal at Taste Restaurant or a relaxing treatment in Touch Spa. Plan your next getaway at Touchstone whether a family holiday, or romantic weekend for two, Touchstone on Lake Muskoka delivers a unique experience. ... more   less 

Additional Information about Touchstone on Lake Muskoka

Address: 1869 Muskoka Road | 118 West, Bracebridge, Ontario P1L 1W8, Canada
Location: Canada > Ontario > Muskoka District > Bracebridge
Price Range: $121 - $1,139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Touchstone on Lake Muskoka 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Touchstone On Lake Muskoka Hotel Bracebridge
Touchstone On Lake Muskoka Bracebridge, Muskoka District, Ontario
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