Called ahead and was able to access room prior to check in time. Was met with a kind , attentive front desk person who turned out to be the General Manger. Shubham Patel, who was very accommodating when last minute I asked for a change in room to main floor. Room was updated and clean. Availability of Coffee and Water throughout the day was an added unexpected bonus. Would definitely recommend for overnight /weekend stays !
We booked 2 rooms on Aug. 6-7, 2021. Very happy to have found rooms for our last minute family gathering. We put our stuff in the room and left for dinner, back at 22:00. Everything seemed clean until I looked closer to the toilet and bathtub and they were FILTHY! Not just that they forgot to clean it but dirty for few days for sure. We sprayed with disinfectant and looked at our beds and at least, towels and beds had been cleaned! Not vacuum, fridge dirty, patio door filthy just to name some.... The next morning, we told the front desk lady about our room and even if, because of covid reasons, they were not supposed to come to the rooms, they redid the toilet and the tub and on our return, the bathroom looked spotless like it was supposed to be the first time. For the rest, we just accept it. We had the PERFECT SPOT to meet the family, sat outside, played games, and celebrated 2 birthdays! The breakfast was fine, the STAFF is very WELCOMING and HELPING but the basic , cleanliness had been forgotten!…
Nosy rude staff dirty room.. worst breakfast .. awful place don’t stay here.. was watching roaches run around bathroom floor.. limp pillows. Beside a dumpy scrapyard.. police circling place every hour on hour.. bad location
No complaints at all. Stayed for a night. The suite was very clean and comfortable. The staff were friendly and courteous. Gifted us with Valentine's Chocolate, so kind. Complimentary breakfast was nice. A very nice place to stay. Easy and close access to highway.
We stayed at the Comfort Inn for one night, with another couple, and two dogs. Rooms and services were exactly what you’d expect from a chain hotel. Everything was clean, and smelled fresh & clean. Complimentary breakfast in the morning was great! The hotel is easy to find and close to the highway. No complaints here!
In May 2019, we had a house fire. We checked into the Comfort Inn in Cobourg the night of the fire and stayed for 9 weeks. The staff were so amazing that we felt like we were at "home". Best staff ever.
Convenient access off the 401, decent continental breakfast, clean room. The manager working there seemed to think she was better than everyone else, including her staff and guests. Not how your treat people. Would rate it 5 out of 5 if not for that.
En route from ontario to illinois. It was a quick night stay with 2 dogs. First floor with the sliding door. Parked in front of sliding door. It was accommodating. We slept very well. Beds were compfy. It was a small room but for one night it was fine. Clean.
I choice this hotel because it was cheaper than other options , in general the hotel was good , nothing too bad. However what I didn't like the reception workers, they are not welcoming or nice, just pretend to be professionals. Also they smoke in front of the door , which is really disturbing. I didnt see any security camera around, maybe that is why they are not afraid of getting caught. Breakfast area is really small and limited , if there are many visitors people stand waiting, and since the workers doesnt seat, you have to be aggressive to take your table , otherwise someone else will take it even if they came after you. Make sure to ask for more soap and shampoo as they provide bare minimum even if they know there is more than one person in the room . For the price I paid I was expecting better service, but nah it didnt happen…
Two-story hotel with direct room access from your parked car to your ground floor room, and no elevator to the second floor. Very clean throughout, with helpful and friendly staff (the lady who looks after the breakfast room is a treasure). The mattresses were a little too hard for our liking, but the shower pressure and the towels were very good.