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    Cranberry Resort

    19 Keith Ave | Highway 26 West, Collingwood, Ontario L9Y 4T9, Canada
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    8/8/2017 8/9/2017
    Traveler (212)
    Room & Suite (79)
    Dining (31)
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    Overview
    • Excellent24%
    • Very good21%
    • Average21%
    • Poor15%
    • Terrible19%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Golf course
    Tennis Court
    Self-Serve Laundry
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Living Water Resort
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    #2 of 11 hotels in Collingwood
     
    Georgian Bay Hotel & Conference Centre
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    #5 of 11 hotels in Collingwood
     
    Comfort Inn & Suites
    310 reviews
    #3 of 11 hotels in Collingwood
     
    Days Inn & Suites Collingwood
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    Rooms
    Aug 8Aug 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (967)
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    1 - 5 of 959 reviews

    Reviewed 5 days ago

    I would not stay here again! The rooms were not clean, outdated and smelt like chemicals! I think the chemicals were a mix of chlorine coming up from the pool as well as strong cleaning chemicals. I also have a mold allergy and this building...More

    Thank alishal19
    Response from DonBuckle, General Manager at Cranberry ResortResponded 4 days ago

    Your feedback is welcome at the Cranberry Hotel. although we are always disappointed to hear that someone's stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take appropriate steps to correct them. When the hotel was built...More

    Reviewed 2 weeks ago

    Very poor service. Our room was not ready at check in time. When we returned to our room the following afternoon housekeeping had not been in and we had to wait in the dirty lobby until it was done. The staff was not helpful and...More

    2  Thank Sally M
    Response from DonBuckle, General Manager at Cranberry ResortResponded 2 weeks ago

    We sincerely apologize that we did not meet your expectations during your recent stay with us. The issues you mentioned have been discussed with the appropriate departments so that we can do a better job in providing a better guest experience during our construction and...More

    Reviewed 2 weeks ago

    We stayed at this resort for a wedding that was at the resort. Check in was not until 4pm however the wedding started at 4pm. We were told we could request early check in to get ready and when we did the lady at the...More

    2  Thank katieElizabeth2017
    Response from DonBuckle, General Manager at Cranberry ResortResponded 2 weeks ago

    Thank you for the feedback on your recent stay with us. We appreciate the fact that you were attending a wedding at the resort and needed an early check-in to get ready. As much as we try very hard to accommodate early check-ins, we can...More

    Reviewed 2 weeks ago

    Some of the staff were rude, there were major deficiencies in the room and hotel, there was no shuttle mentioned to the village, no security at the exit doors with working key-card readers. The wait to check in and out was too long. When we...More

    1  Thank Lukas S
    Response from DonBuckle, General Manager at Cranberry ResortResponded 2 weeks ago

    Your feedback is welcome at the Cranberry Resort. Although we are always disappointed to hear that someone's stay was not to their satisfaction, we appreciate knowing what issues you experienced so that they can be addressed with the appropriate department managers. Yes, we are under...More

    Reviewed 3 weeks ago

    I stayed here two nights for a conference. I can only hope our organization got a huge discount, because the experience was disgusting. Piles and stacks of furniture and kitchen equipment were everywhere. There was a puddle of water at the bottom of the steps...More

    3  Thank ElleGrrl
    Response from DonBuckle, General Manager at Cranberry ResortResponded 3 weeks ago

    Thank you for the review which has been duly noted from a similar review, almost verbatim from several weeks ago. Yes, we are under construction and renovations inside, which have posed many challenges. We are trying hard to lessen the impact on our guests, but...More

    Living Water Resort
    372 reviews
    #2 of 11 hotels in Collingwood
     
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    691 reviews
    #5 of 11 hotels in Collingwood
     
    Comfort Inn & Suites
    310 reviews
    #3 of 11 hotels in Collingwood
     
    Days Inn & Suites Collingwood
    1,047 reviews
    #1 of 11 hotels in Collingwood
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Conference Facilities
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Spa
    • Tennis Court
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $101 - $192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 181
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Priceline, Hotels.com, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Cranberry Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Collingwood
    • Also Known As
    • Cranberry Hotel Collingwood ,
    • Cranberry Resort Collingwood, Ontario
    Add Photo Photos
    Traveler (212)
    Room & Suite (79)
    Dining (31)
    Pool & Beach (6)
    Hotel & Grounds (77)
    Bathroom (15)
    Family and Play Areas (11)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
    Georgian Bay Hotel & Conference Centre
    691 reviews
    1.13 miles away
     
    Milestone Motel
    13 reviews
    .89 miles away
     
    Comfort Inn & Suites
    310 reviews
    .66 miles away
     
    Mariner Motor Hotel
    76 reviews
    1.88 miles away
     
    Nearby Restaurants
    Northwinds Brewhouse & Kitchen
    618 reviews
    .76 miles away
    The Iron Skillet
    842 reviews
    .56 miles away
    TheSmoke
    568 reviews
    .78 miles away
    Pie Wood Fired Pizza Joint
    370 reviews
    .74 miles away
    Nearby Attractions
    Georgian Trail
    89 reviews
    .96 miles away
    Side Launch Brewing Company
    34 reviews
    .86 miles away
    Cranberry Golf Resort
    83 reviews
    .30 miles away
    Living Shore Spa
    18 reviews
    .37 miles away
    Ask a question
    Questions & Answers
    Louie R
    May 24, 2017|
    AnswerShow all 2 answers
    Response from Keith P | Reviewed this property |
    bentleal has the answer for you. I would suggest you see if you can get a complete or partial comp for the spa. Always ask the people at the desk, they really do have all the answers.
    0
    Votes
    susan d
    May 16, 2017|
    Answer
    Response from Keith P | Reviewed this property |
    That question can only be answered accurately by Cranberry Resort themselves. We have used the Timeshare exchange and the only comment I can accurately make is that the accommodation, under our terms, is of a similar nature... More
    0
    Votes
    kateface123
    July 9, 2016|
    AnswerShow all 4 answers
    Response from DonBuckle | Property representative |
    Can you please email the hotel with your reservation information so we can handle your request.
    0
    Votes
    Room Tips
    "Don't stay there"
    Read review
    "Dont stay at this hotel unless you are on a budget"
    Read review
    "Stay somewhere else!!"
    Read review
    "A/c unit was quite noisy, check bed sizes."
    Read review
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