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Comfort Inn & Suites

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Comfort Inn & Suites
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286 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Toronto, Canada
Reviewed 4 weeks ago

Since the whole wing is under renovation, not much was expected. But it was a pleasant stay with not many people there. Everything in the room will be renewed, as we saw the rooms were being torn apart and renovate totally. We hope the price will not go up too much or else we may not come back.

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1Thank 2travelhonies
Ontario, Canada
Reviewed 4 weeks ago via mobile

Great location and clean comfortable rooms. Apparently the breakfast was great but I didn't have time to go. Staff was friendly and hotel was in good order. My only negative thing was that you can hear people walking and talking in the hallway. The hotel was quiet enough that it didn't end up disturbing my sleep though. I'll definitely go...

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Thank J J
Sharif K, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. We look forward to welcoming you back on future visits to our hotel. Sincerely, Sharif, Khair General Manager

Grimsby, Canada
Reviewed October 22, 2016

Spent the night of Oct. 21/16 at this hotel. Had previously stayed here when it was a Holiday Inn Express. This hotel is presently under construction but hotel staff and contractors handling it very well without any inconvenience. Rooms were neat and clean, beds comfortable and rooms quiet. Breakfast offered provided a major plus, items were fresh and cooked items...

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Helpful?
Thank Rick H
Sharif K, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to serve you again in the future. Sincerely, Sharif,...

Otterville, Canada
Reviewed September 28, 2016

It was everything expected .Enjoyed the swimming ,pool tempature just right ,nice and warm .This was our third time in Staying in this Hotel except it was called the Holliday Inn the other two times .Had a King bed ,coffee maker ,Microwave ,refridgerator,breakfast bar was good . Always got a room closest to the pool but those rooms was under...

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Thank gilys100
Sharif K, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We are very pleased to hear that you enjoyed your time at our hotel and look forward to serving you again in the future. Sincerely, Sharif, Khair General Manager

Niagara-on-the-lake,
Reviewed September 20, 2016

Stayed for a couple of days last week on a mini vacation at the Holiday Inn Express in Collingwood. The breakfast was great. They were in the process of moving in new furniture and changing outdoor signs to Comfort Inn. Time will tell if the quality remains the same - if not, we won't be back. We check reviews before...

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Thank E S
Oakville
Reviewed September 12, 2016 via mobile

We only stayed one night but it was nice. The room was great, air conditioner was good, beds a bit too soft. The breakfast great and the breakfast lady very accommodating. It was under renovation which always makes things a little missy. I'm sure it will be great when it is finished.

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Thank Marilyn K
Plattsburgh, New York
Reviewed September 11, 2016

We weren't planning on staying on Collingwood originally but rather Toronto. We were visiting family in Collingwood. Switching the reservation from Brampton to Collingwood was painless with a call to the IHG folks. The hotel is currently being remodeled. The hotel grounds were nice and clean with adequate parking. Entering the lobby area we were greeted by a clerk that...

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Thank Aaron S
Ottawa, Canada
Reviewed September 7, 2016 via mobile

Pretty much average room. Bed was not overly comfortable. Room was quiet though considering it was on a busy street. On site breakfast buffet was included with our room which helps speed things up in the morning!

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Thank Elemes613
IHGService, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Elemes613, Thank you so much for your review of our hotel. We are pleased to have you as our guest and we are happy that you to read your reviews. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service and facilities we provide. Thank you for staying and we...

Rochester, New York
Reviewed September 3, 2016

We stayed at the Holiday Inn Express in Collingwood, Ontario, Canada. The hotel is in a good location, The breakfast (included) was fine. The mattresses were terrible! they were just starting to redecorate and revamp the whole hotel. However, it made it hard to get in and out of the front door. I understand that it will be a comfort...

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Helpful?
Thank KBM37
IHGService, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear KBM37, THank you for taking the time to review our hotel and for staying with us. We are glad to hear you liked our location. However we regret the mattresses was not to your liking. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We have taken note of your valuable comments...

Montreal, Canada
Reviewed August 23, 2016

I travel mainly for business. So being in a place like Collingwood is a bit like a treat. Although, a very nice place, it is definitely for tourists. The hotel is well situated, offers the hot breakfast and free parking. The only problem is that this hotel is EXTREMELY busy. Especially at breakfast which starts at 7h and closes at...

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2Thank Abdelrahman E
IHGService, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Abdelrahman E, Thank you for being our guest and for taking the time to share your comments. It is great to know that you were able to appreciate our location. However, I was concerned to see that you were not fully impressed with our breakfast room. I would like to apologize for any inconvenience these issues may have caused...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Pool
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the Comfort Inn Hotel & Suites. We are a smoke free property. Our hotel features Complimentary Deluxe Express Start Breakfast. Enjoy our heated indoor pool, FREE high-speed Internet connection. Access to walking trails such as The Georgian Trail, Bruce Trail, Niagara Escarpment and Scenic Caves. The Comfort Inn & Suites in Collingwood is conveniently located 10 minutes from Wasaga Beach the world's longest freshwater beach, Le Scandinave Spa, and only minutes away from the Village at Blue Mountain where you can experience the unique atmosphere year round. We are close to industries including Pilkington Glass, Zellers, Home Depot, Rona, WalMart, Loblaws and Zehrs Markets. Our large parking lot has room for RVs or trailers. WE ARE 100% SMOKE FREE. The Comfort Inn & Suites is two stories with an elevator and an indoor heated pool. A credit card is required upon arrival with photo identification. The cardholder must be 18 years of age and reside in the registered room. Cash or cheques will not be accepted as deposits or as an alternative to a credit card. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 4 Balsam Street, Collingwood, Ontario L9Y 3J4, Canada (Formerly Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain)
Location: Canada > Ontario > Collingwood
Price Range: $87 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Collingwood - Blue Mountain
Holiday Inn Express Collingwood
Holiday Inn Collingwood
Collingwood Holiday Inn
Comfort Inn & Suites Collingwood, Ontario
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites staff and other travelers.
4 questions
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on first floor to the front of the building and had no trouble with noise”
 of 5 bubbles gilys100, Sep 28, 2016 | Read review
“First floor rooms tend to be louder because of the parking that buts up to the building; probably best choosing a second floor option.”
 of 5 bubbles V1295UMaarons, Sep 11, 2016 | Read review
“Wait till the renovation is complete!”
 of 5 bubbles KBM37, Sep 3, 2016 | Read review
“If you have a family, ask for the room with two queen beds, and a pull out couch. Loads of Room.”
 of 5 bubbles Steph_K_11, Aug 12, 2016 | Read review
“1st floor rooms in the hall leading to the pool are OLD and have OLD Saggy mattresses.”
 of 5 bubbles Blue_eyez_11, Jul 9, 2016 | Read review
5 of 5
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