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Comfort Inn & Suites

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283 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Niagara-on-the-lake,
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed for a couple of days last week on a mini vacation at the Holiday Inn Express in Collingwood. The breakfast was great. They were in the process of moving in new furniture and changing outdoor signs to Comfort Inn. Time will tell if the quality remains the same - if not, we won't be back. We check reviews before... More 

Helpful?
Thank E S
Oakville
Level Contributor
111 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We only stayed one night but it was nice. The room was great, air conditioner was good, beds a bit too soft. The breakfast great and the breakfast lady very accommodating. It was under renovation which always makes things a little missy. I'm sure it will be great when it is finished.

Helpful?
Thank Marilyn K
Plattsburgh, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We weren't planning on staying on Collingwood originally but rather Toronto. We were visiting family in Collingwood. Switching the reservation from Brampton to Collingwood was painless with a call to the IHG folks. The hotel is currently being remodeled. The hotel grounds were nice and clean with adequate parking. Entering the lobby area we were greeted by a clerk that... More 

Helpful?
Thank Aaron S
Ottawa, Canada
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Pretty much average room. Bed was not overly comfortable. Room was quiet though considering it was on a busy street. On site breakfast buffet was included with our room which helps speed things up in the morning!

Helpful?
Thank Elemes613
IHGService, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Elemes613, Thank you so much for your review of our hotel. We are pleased to have you as our guest and we are happy that you to read your reviews. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service and facilities we provide. Thank you for staying and we... More 

Rochester, New York
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Holiday Inn Express in Collingwood, Ontario, Canada. The hotel is in a good location, The breakfast (included) was fine. The mattresses were terrible! they were just starting to redecorate and revamp the whole hotel. However, it made it hard to get in and out of the front door. I understand that it will be a comfort... More 

Helpful?
Thank KBM37
IHGService, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear KBM37, THank you for taking the time to review our hotel and for staying with us. We are glad to hear you liked our location. However we regret the mattresses was not to your liking. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We have taken note of your valuable comments... More 

Montreal, Canada
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I travel mainly for business. So being in a place like Collingwood is a bit like a treat. Although, a very nice place, it is definitely for tourists. The hotel is well situated, offers the hot breakfast and free parking. The only problem is that this hotel is EXTREMELY busy. Especially at breakfast which starts at 7h and closes at... More 

Helpful?
2 Thank Abdelrahman E
IHGService, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Abdelrahman E, Thank you for being our guest and for taking the time to share your comments. It is great to know that you were able to appreciate our location. However, I was concerned to see that you were not fully impressed with our breakfast room. I would like to apologize for any inconvenience these issues may have caused... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 19, 2016 via mobile

Stayed here 2 nights. We got the king bedroom which had a fridge and coffee maker. Very clean. Comfortable bed. Breakfast was very good n fresh n lots to choose from. Short walk to many restaurants n shopping places If theres anything negative at all i could say itd be that the tv was low n hard to watch from... More 

Helpful?
1 Thank Lisa M
Toronto
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed August 17, 2016 via mobile

I realize there isn't much competition in the area, therefore these hotels look the way they do. However Again, Breakfast till 9:30? Why not till 10AM so guests could actually relax? To us it seems as if This particular hotel wants to get rid of clients right at 9:45 Am. Latest! And checkout is at 11. --- Pool Our bathing... More 

Helpful?
1 Thank Juliett31
IHGService, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Juliett31, Thank you so much for your review of our hotel. We would like to apologize for the shortfalls you have noticed with the room you received and the our swimming pool. We also apologize you were not satisfied with our breakfast hours. We want to assure you that our hotel is very proud of its level of service,... More 

Travelers are raving about these Collingwood hotels

Sarnia, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 17, 2016 via mobile

The people that work here are 5 star all the way, very friendly but the place is dated. Bed is well worn and the bathroom Grout line were very dirty looking and stained. The shower head was terrible. The rooms need updating. The breakfast was very good and the lady working in breakfast room is a gem.

Helpful?
1 Thank nadsmada
IHGService, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear nadsmada, Thank you so much for your review of our hotel. We are so glad that you liked the breakfast selections we offer and the service you had from our staff. We would like to apologize you were not satisfied with the condition of our hotel and the room you received, especially with the cleanliness. We want to assure... More 

Toronto, Canada
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 12, 2016

Great location - situated within minutes to downtown Collingwood, and about 15 minutes to Blue Mountain. Also about a 25 minute drive to Wasaga Beach. Clean, excellent staff, that are friendly, and helpful. Nice pool. Breakfast included, and it's tasty, fresh, and in an area that has a lot of space. Room is large, includes a fridge, microwave and an... More 

Helpful?
3 Thank Steph_K_11
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Pool
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the Comfort Inn Hotel & Suites. We are a smoke free property. Our hotel features Complimentary Deluxe Express Start Breakfast. Enjoy our heated indoor pool, FREE high-speed Internet connection. Access to walking trails such as The Georgian Trail, Bruce Trail, Niagara Escarpment and Scenic Caves. The Comfort Inn & Suites in Collingwood is conveniently located 10 minutes from Wasaga Beach the worlds longest fresh water beach, Le Scandinave Spa, and only minutes away from the Village at Blue Mountain where you can experience the unique atmosphere year round.We are Close to industries including Pilkington Glass, Zellers, Home Depot, Rona, WalMart, Loblaw s and Zehrs Markets, Our large parking lot has room for RV's or trailers. WE ARE 100% SMOKE FREE. The Comfort Inn & Suites is two stories with an elevator and an indoor heated pool.A credit card is required upon arrival with photo identification. The cardholder must be 18 years of age and reside in the registered room. Cash or cheques will not be accepted as deposits or as an alternative to a credit card. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 4 Balsam St, Collingwood, Ontario L9Y 3J4, Canada (Formerly Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain)
Location: Canada > Ontario > Collingwood
Price Range: $98 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Collingwood - Blue Mountain
Holiday Inn Express Collingwood
Holiday Inn Collingwood
Collingwood Holiday Inn
Comfort Inn & Suites Collingwood, Ontario
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