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Quality Inn & Suites

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85 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Toronto, Canada
Level Contributor
70 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

While the common areas of the hotel were a bit dated, our rooms were very nice and up to date. Check in-out was quick and efficient and the breakfast was pretty decent as well. Staff were friendly and professional.

Helpful?
Thank DZimm
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there one night in June ('16) and found the accommodations satisfactory; the front desk person was very pleasant and welcoming and when there was a very small glitch regarding our reservation (had purchased a King room and was given a Queen room) she worked to correct it immediately and also moved us to the ground floor from the... More 

Helpful?
Thank Terry R. M
1 review
1 of 5 stars Reviewed June 6, 2016

I stayed here following a day spent zip lining for my birthday. I was happy with the room... Other than that though I have some issues. It says there is a bar and grill... Well there isn't when asked the front desk we were informed it has been closed and that there is a McDonald's a&w and st.hubert express across... More 

Helpful?
Thank melissa p
KentC-DDP1575, Responsable des relations clients at Quality Inn & Suites, responded to this review

Dear Melissa P, Please accept our sincere apologies for the inconvenience you may have experienced in the stay you had with us during the power shut down. At Quality Inn & Suites, we take pride in ensuring our customer’s satisfaction. Unfortunately, this kind of situation is beyond our control. Nevertheless, we have provided you with a 10% discount on June... More 

Travelers are raving about these Hawkesbury hotels

Ottawa, Ontario
Level Contributor
113 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 5, 2016

This was our first time staying at this hotel, which was renovated soon after it became a Quality Inn. We were happy with our room and, soon after checking in, we quickly made use of the guest laundry. Although it's not in the centre of Hawkesbury, it is fairly close to Walmart, Independent Grocer, and a few eateries. Downtown Hawkesbury... More 

Helpful?
Thank Ottawa_retiree
KentC-DDP1575, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us ,we are happy we could meet your needs and expectation and hope to see you again in the near future More 

Mount Albert ON
Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 29, 2016

Great location for overnight Montreal to Ottawa 17W/417W. The hotel restaurant was closed but a short walk to St. Hubert Express. The 1 King bed room #215 (senior rate $145.98) was spacious and clean.

Helpful?
Thank Michele L
KentC-DDP1575, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us your feed backs are always important to us ,Im happy you enjoyed your stay and hope to see you soon More 

1 review
5 of 5 stars Reviewed April 28, 2016

Perfect setting for a honeymoon. Jaccuzzi room not too far from the pool and the gym. Spa and pool were spotless ,nice and warm. Everybody so friendly and ready to help at anytime of the day. The rooms are spotless and renovated. Very nice hotel , will come back for sure.

Helpful?
Thank Melanie M
KentC-DDP1575, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to respond your opinions ,we aim to please are guests the best that we can ,we hope to see you soon again More 

1 review
5 of 5 stars Reviewed April 28, 2016

it's been 2 or years since my last visit in town we stayed at the quality inn and the staff are pretty exceptional, room are perfectly cleaned and what to say about the refresh they made at the hotel looks more modern very amazing when you know what it looked like before

Helpful?
Thank ursula p
KentC-DDP1575, Guest Relations Manager at Quality Inn & Suites, responded to this review

we are happy you like the many changes that was brought to our establishment ,thank you for the time to post such nice comments ,hoping to see you soon More 

2 reviews
3 of 5 stars Reviewed April 24, 2016 via mobile

Really noisy as they have "Penthouse/apartment" where people feels at home and don't care for other guests.... Even after talking to the front desk, nothing changed. Good for the hotel to have a steady revenue but really bad for other guests...

Helpful?
Thank Nat G
KentC-DDP1575, Public Relations Manager at Quality Inn & Suites, responded to this review

I apologize for the bad experience that you might have endured on your stay ,you should have been moved to quieter area and the tenants above you better taking care of again I'm very sorry for your bad experience More 

Gatineau, Canada
1 review
4 of 5 stars Reviewed March 28, 2016

Rooms are very clean, can easily and comfortably accomodate a family of five, free wifi, inside pool and spa are great for the kids, continental breakfast included was excellent with waffles on the menu! Will definitly go back to this place if we go back to Hawkesbury.

Helpful?
Thank Marie-Hélène B
KentC-DDP1575, Public Relations Manager at Quality Inn & Suites, responded to this review

thank you for the great revue and glad you and your family enjoyed themselves during your stay ,we hope to see you again in the near future More 

Kitchener, Canada
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 14, 2016

Clean place for business stops, not beautiful or inspiring. The front desk staff is nice if you need anything. There used to be a small restaurant on location, that is now closed. So you need to drive anywhere you want to go.

Helpful?
Thank alex b
KentC-DDP1575, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Alex sorry our hotel was nt not inspiring to you ,yes our restaurant is closed during the day but open for breakfast ,we do recommend local restaurant and most of them delivers even up to your room . yours truly More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites. Each room is fully equipped with cable satellite television and high speed and wireless Internet access. Business guests staying at this Ontario hotel will appreciate the business services and meeting banquet facilities. Located less than 15 kilometers from the Hawkesbury Sports Complex, The Ottawa River and the Golden Anchor Arena. This Ontario hotel is ideal for the outdoor sportsman offering easy access to a variety of outdoor activities including golfing, curling, fishing, boating, swimming, biking and rafting. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1575 Tupper St, Hawkesbury, Ontario K6A 3T5, Canada (Formerly BEST WESTERN PLUS L'Heritage)
Location: Canada > Ontario > Hawkesbury
Price Range: $86 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Hawkesbury
Hawkesbury Best Western
Quality Inn & Suites Hawkesbury, Ontario
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