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Hidden Valley Resort, Ascend Hotel Collection

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1755 Valley Rd, Huntsville, Ontario P1H 1A8 Canada
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Traveler (478)
Room & Suite (171)
Pool & Beach (85)

About

#6 of 21 hotels in Huntsville
Location
4.4
Cleanliness
3.9
Service
3.9
Value
3.8

See why so many travelers make Hidden Valley Resort their resort of choice when visiting Huntsville. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as Hidden Valley Resort offers guests free wifi.

The resort features a 24 hour front desk. Plus, Hidden Valley Resort offers a pool and a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While visiting Huntsville, you may want to try some ribs at one of the nearby restaurants, such as Eclipse Dining Room, Norsemen Restaurant, or Muskoka on the Rocks.

Should time allow, Hidden Meadow Farms is a popular attraction that is within walking distance.

At Hidden Valley Resort, your comfort and satisfaction come first, and they look forward to welcoming you to Huntsville.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Canoeing
Hiking
Highchairs available
Parking
Wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Fence around pool
Restaurant
Breakfast buffet
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Ski rentals
Ski school
Skiing
Tennis court
Fishing
Patio
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Ski In / Ski Out
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family Resort
Languages Spoken
English
Hotel links
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722Reviews17Q+A100Room tips
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Debbie H wrote a review Today
4 contributions
This was once a luxury resort but it is tired and showing its' years. It doesn't look like the owners have put a cent into updating it - discoloured grout, ripped furniture, damaged lamp shades, etc. I did not find it dirty like others have written but with the poor upkeep, it feels that way. The location is excellent - walk to the ski hills, waterfront on a pristine Muskoka lake and lovely walking in the area. It's about a 10 minute drive into town. You could stay at the neighbouring resort but it is more expensive and difficult to book at peak times. So if you book here, go with the knowledge of what you'll get and I think you can have an enjoyable stay. The staff members are great. The food at the restaurant is just ok. You can always go next door or into town for some meals. The other hotels in the area are not waterfront. If that's not a requirement, then there are some good options right in town. They do add a $20/day resort fee which you're not advised of in advance; so when comparing prices of the options, factor that in. I think it's an unethical practice. Overall, an ok stay. I would not book here again.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ZapCa wrote a review Mar 2022
Toronto, Canada969 contributions114 helpful votes
+1
Hotel's Favorite
Stayed for 2 nights during March Break 2022. Had a pleasant visit. The room was clean and quiet (on the top floor at the end) with a view of a forest and side view of the ski resort from the balcony. Used the restaurant and a play room. Did not use the pool, there were so many people, did not feel too comfortable in the given situation. Resort was all full, but could not complain about the noise, was all good for us, maybe because we were quite far from the action center. Dinner was ok, but kind of slow in service. At night there was not much to do outside of the hotel - nothing is there. But during the daytime you can use sleds and snow shoes that they offer for free - and go tobogganing at the back of the hotel (pretty nice slope) and snow shoeing on Lake Peninsula - beautiful views! Ski resort is just near the hotel, so that is awesome. The ski resort itself is nice, the equipment we rented was very dated. Saw a family of deer right near the resort. I'm sure it's very nice on the lake in summer! They have their own beach! Pretty nice stay. Thank you!
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Date of stay: March 2022
Value
Location
Service
Room Tip: room 333 nice and quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mittal wrote a review Mar 2023
Toronto, Canada47 contributions28 helpful votes
I was excited to share an experience at Hidden Valley with my extended family so rented 3 rooms but the end result was overpriced and underwhelming. It’s a tired hotel that doesn’t have robes or slippers in rooms, no access to kettle or microwave, hand rail in pool, shallow end, was broken. Missing a step on ladder in deep end Server added her own tip when I ordered take out at restaurant because she said kitchen staff needed it or it would. One out of her tips😵‍💫. I would not return here.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Avoid staying on the lobby floor. We had a view of the parking lot.There’s no elevators so not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard R wrote a review Mar 2023
2 contributions
+1
Jacuzzi not working, none in the resort were. Old dated rooms, no blackout curtain. Old worn out chair in room, terrible tv reception. Continental breakfast was a big bowl of yogurt, hard boiled eggs and Kellogg's cereal for $15 bucks a head
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Stop at Deer Hurst resort.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Woodrow wrote a review Mar 2023
Shanty Bay, Canada1 contribution
Our family visited Hidden Valley Resort over the March Break and we had a great time. The hotel is centrally located between Huntsville and Algonquin Park where we like to go hiking and cross-country skiing. We love the fact that the resort has a nice restaurant, a big swimming pool, a hot tub, and now a beautiful spa where you can get a massage or other treatments, such as aromatherapy or Reiki. If you’re into downhill skiing, or snowboarding, the Hidden Valley Ski Resort is right across the street! The staff at the hotel is very friendly and helpful. And the new manager is always available to answer questions and make your stay as pleasant as possible. We have been here many times before and would highly recommend it to anyone who would like to enjoy a nice family vacation.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Deb M wrote a review Feb 2023
Kirkfield, Canada117 contributions71 helpful votes
What a gem! A two day business trip couldn’t have been more comfortable. Rooms were comfortable and clean. Meeting room had a wall of glass overlooking the ski hills. Staff were very helpful. The biggest surprise was the food - very good indeed! Breakfast and lunch were served in our meeting room, and the quality of the food was excellent (menu had been pre-selected). Dinner however was in the dining room (complete with fireplace!) and all ordered from the menu. The fish tacos were blackened trout, perfectly grilled, with loads of “salad” and a chipotle sauce. My companions’ food looked just as appetizing and everyone remarked on how pleasantly surprised we all were at the quality and variety of the food offered. Extra plus: electrical points in the parking lot for block heaters, but equally available for electric car charging (big plus for me!). Only minus: noisy heating system in the room that cycled on and off every couple of minutes.
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrew T wrote a review Jan 2023
1 contribution
We stayed at Hidden Valley Resort in Feb 2022 for a ski race. When one thinks of the Muskoka area and anything associated with the name "Muskoka", there's a high level of expectation. We were at the hotel for a ski race and were looking forward to our first stay. We had originally booked the Comfort Inn down the road but when rooms became available, we quickly cancelled the room and booked at Hidden Valley thinking it would be a better experience. Unfortunately, we were very disappointed. When we walked in the room it felt like it was about 30 degrees Celsius. When I looked at the heater, it was on "Low Heat"; as a result, I had to turn the heater off to get the temperature down to a more comfortable level. The problem with turning the heater off was that the room became quite cold in the middle of the night. The heater in Room 105 is much older than the heaters in some of the other rooms and needs an update. In addition to the heating issues, the walls of the room are quite dated and there was a lingering smell of stale beer. The quality and cleanliness of the washroom was also disappointing as the fan did not work, there was hair in the bathtub and the walls definitely needed some repair and updating. I also found an ant in the washroom, which tells me there must be an ant colony somewhere in the lower level of the hotel (it's the middle of winter, there shouldn't be any ants anywhere). The lack of quality and maintenance of the room was not only in our room but in another room where our friends were staying. In their room, a garbage bag of food was left in the refrigerator as well as a lack of cleanliness. This has been noted from other reviews. Following a survey that we completed in 2022, the general manager at the time (Scott Doughty) followed up with an email indicating "On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience." In addition to the survey, I provided the general manager with details regarding our experience. I did not receive an acknowledgement. This year we decided to give the resort another chance. We booked early and reserved a lakeview room with a balcony. When we checked in, we were given a room on the first floor again. We said that we paid extra for a better room with a balcony and were told that the room does have a balcony (it's actually a terrace on the first floor). We asked to be switched but were told that the hotel was sold out. Interestingly, our friends just checked in a few minutes before us and were assigned a first floor room but requested to be moved to a different room, which was likely the room we were supposed to get. Kathy (front desk person) asked us to look at the room and come back if we weren't satisfied. Similar to our previous experience, the entire first floor of the hotel is dated and requires significant cleaning. The whole floor smelled like cigarette smoke. Our room was at the end of the hallway, next to a door that leads immediately to the outside. We entered the room and it also smelled like smoke, felt small and dark. The bathroom was once again not properly cleaned as there was a stain in the shower. We went to the front desk and indicated that we were not satisfied. Kathy (who was in the end quite accommodating) indicated that the hotel was sold out but that there was one room that was "out of service" because of a lock issue. She showed us the room, which was significantly better (bigger and cleaner) than the first floor rooms and how to unlock and lock the room (you had to tap the lock twice with the keycard to open and once to lock) but that didn't always work. Nevertheless, we took the room as it was significantly better than the other room (cleaner and did not smell); however, it still had a similar heater issue as the temperature regulator did not seem to function properly and there was no bathroom fan. We also ate the restaurant for dinner and breakfast buffet; both were very average experiences as we had low expectations. Lastly, the lobby had a garbage can collecting water from a leaky ceiling. A great first impression when you walk into the hotel Contrary to the email from the previous general manager and feedback from the hotel regarding other negative reviews, there does not appear to be any evidence of an attempt to improve the hotel. I would not recommend staying at Hidden Valley Resort.
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Date of stay: January 2023
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sue H wrote a review Jan 2023
1 contribution
Bathroom had black {mold} on grout , two strands of hair on hairdryer, patched up holes in bathroom walls, stains on chair and loveseat. Not at all what we were expecting . Former guests items still in bar fridge. Phone had a labelled button for room service. FYI..there is NO room service. So, we ordered for pick up. Ordered an item and staff went to check if they had it available. Ended up hanging up on us. We called back and where told that yes, item was available. Ordered extra sour cream with one item. Husband went to pick up the two items only to be told the first item not available. Ordered a substitute and was told staff would deliver to our room. Waited 25 mins for this{salad} and husband went back to restaurant only to be greeted by a very snippy staff member. Seemed she was mad that someone was told to bring food to our room. Husband picked up food and what do you know, they forgot the sour cream completely! Unbelievable. Pool was freezing and hot tub was cold. Time to shut this old relic down. Will not be back.
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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G K wrote a review Jan 2023
2 contributions
It's a a typical three star hotel for room condition and comfort. We appreciated the staff who were generally friendly and tried their best to help out. The laminate flooring in our "pet-friendly" room was cleaner looking and smelling than having carpet. Now the bad: The kids were not impressed with the very cold indoor pool. When the manager was asked about it, he stated, "just go in, they'll get used to it". My friends reported that the hot tub was a "tepid tub", about as warm as the pool should have been. Lastly, there really needs to be microwave ovens in the rooms, how else do you reheat the kids half-eaten, $22 hotel restaurant mac and cheese dinner?
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Date of stay: December 2022
Value
Location
Service
Room Tip: Call ahead to ask the pool temperature and request a microwave in your room (if that concerns you).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jake wrote a review Dec 2022
9 contributions5 helpful votes
We just returned from the resort after a four day skiing and some RR getaway. Staff is wonderful. Evan, Debbie, Angie, Lana, Karen, Becky, Mark, Jennifer, Andrew and the rest of the staff were very attentive and accommodating and made us feel like we were home. Spacious room, delicious food and convenient location added to the experience. We will be heading back for summer fun for sure, maybe sooner😁!!
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: If skiing, buy your all day lift pass at the resort for a discount.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$118 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hidden valley hotel huntsville, hv hidden valley hotel, hv hidden valley huntsville
LOCATION
CanadaOntarioMuskoka DistrictHuntsville
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HIDDEN VALLEY RESORT, ASCEND HOTEL COLLECTION $87 ($̶1̶5̶2̶) - Updated 2023 Prices & Reviews - Huntsville, Ontario

Frequently Asked Questions about Hidden Valley Resort, Ascend Hotel Collection
Which popular attractions are close to Hidden Valley Resort, Ascend Hotel Collection?
Nearby attractions include Arrowhead Provincial Park (4.9 miles), Muskoka Heritage Place (4.6 miles), and Maple Bluff Farm (3.0 miles).
What are some of the property amenities at Hidden Valley Resort, Ascend Hotel Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hidden Valley Resort, Ascend Hotel Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hidden Valley Resort, Ascend Hotel Collection?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Hidden Valley Resort, Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to Hidden Valley Resort, Ascend Hotel Collection?
Conveniently located restaurants include The Artisan House Huntsville Ontario, That Little Place by the Lights, and Kawartha Dairy.
Are there opportunities to exercise at Hidden Valley Resort, Ascend Hotel Collection?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are pets allowed at Hidden Valley Resort, Ascend Hotel Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hidden Valley Resort, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Hidden Valley Resort, Ascend Hotel Collection have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hidden Valley Resort, Ascend Hotel Collection accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.