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Kitchener Inn and Suites

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (103)
Room & Suite (38)
Dining (11)
Certificate of Excellence

About

#1 of 14 hotels in Kitchener
Location
Cleanliness
Service
Value
Certificate of Excellence
The NEW Kitchener Inn and Suites is in walking distance of many restaurants and shops. 82 Rooms, including standard & one-room studio suites. 100% Non smoking hotel. Complimentary local calls, complimentary wifi, bar-fridges, microwaves, complimentary full hot breakfast, complimentary parking, 3 meeting room sizes to choose from including a board room and conference space as well as24-hr Precor fitness center.
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Conference Facilities
Meeting rooms
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
827Reviews
7Q+A
71Room tips
Traveler rating
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Popular mentions
Limping off the highway with vehicle trouble, we were lucky that this hotel was the closest, just metres north of the 401, in a nice, newly developed area of Kitchener. Well priced at under 135$ for a king room on the top floor including taxes, parking and breakfast, the next closest price at another hotel would have been around 200$. Modern and clean with stylish decor; the front desk staff were helpful and courteous; the bed was comfortable; very quiet, totally undisturbed sleep. Room also had a fridge and a microwave. Admittedly, on close inspection, there are a few shabby spots here and there, but nothing particularly off-putting. Good coffee 24/7 but the 'hot' foods at breakfast were cold. Several restaurants, full service and fast food, including Tims, within walking distance as well as services and gas station. Lucky for us, Princess Auto is also a 5 minute drive away! We were very pleased at our last-minute choice of hotel and would definitely stay here again if we were ever in this area. Other guests we met were regular patrons and also had good things to say. By all accounts, it is the best value in Kitchener.
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Response from CathyB-FDR, Front Desk Reservations at Kitchener Inn and Suites
Responded 4 days ago
Hello HipsAkimbo (What a fantastic profile name), We first would like to say that we hope all worked out well with your vehicle and that you were safe when you ran into the trouble. Thank you for taking the time to share your review on Trip Advisor with other Travelers who may be coming to the area. The details you provided with regards to the Staff, the location and the room itself are all welcome compliments we graciously accept. We are pleased the price point worked well with your budget. We are doing a guestroom renovation at the end of this year. So the 'shabby spots' that you so kindly overlooked, will be rectified. We are we sorry if the hot food was not warm. We know sometimes close to closing time, the food may not have been replenished fully, in any event we do apologize. It is always our pleasure to read of our guests experiences. We would look forward to welcoming you back again. P.S. Hope the vehicle is running smoothly :) All The Best Front Desk Reservations Kitchener Inn and Suites
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More than pleased with my 2 night stay at Kitchener Inn and Suites. Studio, with a King bed and a sofa. Little area with a fridge, microwave plus small sink. The unit was very clean, bed was very comfortable. I was on the 5th floor, did not hear traffic. Any of the staff I encountered were very friendly. Fresh fruit & coffee & tea available all the time. The simple breakfast is included and is more than adequate. Parking was free. There is a pool and a gym that I did not use but looked good. A business stay for me, I would highly recommend. The price was right and the location was perfect. Looking forward to my next stay! 2 1/2 star not claiming to be a 5 star. You get what you pay for. Simple & clean. Loved it.
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Response from CathyB-FDR, Front Desk Reservations at Kitchener Inn and Suites
Responded 4 weeks ago
Hello Pookie0621, It was just a treat to read your review of your recent stay with us here at the Kitchener Inn and Suites. Reviews from our guests are truly one of the best forms of advertising, so to that note, we thank you!!! We are so glad you found your bed 'very comfortable' and the cleanliness of your room to your liking. We are also happy to know the friendliness of our Staff was well received. The only thing we need to share with you and other potential guests, is that we actually do not have a pool at this location. We have not had a pool for over three years now. We definitely have a well equipped fitness room but unfortunately we no longer have a pool. The former pool area was converted into well appointed meeting space and has proven to be quite successful. All in all Pookie0621, the compliment we will take away the most from your feedback, is that you will be 'looking forward to...' your next stay. It will be our pleasure to welcome you back again!! Until such time...safe travels!! Front Desk Reservations Kitchener Inn and Suites
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Very nice staff and very accommodating. Free breakfast and 24 hour coffee. Room and bathroom are okay but tired and can do with a refurbish. I guess the price per stay is the indicator of what to expect.
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Response from CathyB-FDR, Front Desk Reservations at Kitchener Inn and Suites
Responded May 8, 2019
Hello Sol B, Thank you for taking the time to share your review of your recent visit with us here at the Kitchener Inn and Suites. We truly appreciate the positive compliments you shared with us in regards to our Staff. It's our pleasure to give you the best experience while you are here. That being said, we would like to share with you that we will be starting room renovations at the end of this year. We know Wear/Tear is always inevitable as time goes on, so we are planning to make the necessary changes so that your overall stay will be better than 'Average'. We do hope you will keep that in mind the next time you are travelling our way. We would love to welcome you again Sol B. Warm Regards, Front Desk Reservations Kitchener Inn and Suites
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This used to be a Hilton property....now Kitchener Inn & Suites. Needs A LOT OF WORK. Bathroom counter is all scratched up and missing it's finish. The tub has been possibly sand blasted on the bottom to prevent slipping but has not be cleaned well so has a dirty black finish. The hotel room door has had it's security locking system pried off leaving only the door lock and no way to secure the room. This location is a "Sports Hotel" for kids. With many different teams and parents there. Not the calmest breakfast with 50 kids there. And the breakfast tables were filthy. Very limited breakfast. They called our room at 11:04 to see why we hadn't checked out!....we were just loading the cart....boy talk about pushy!
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Response from CathyB-FDR, Front Desk Reservations at Kitchener Inn and Suites
Responded Apr 16, 2019
Greetings Azzahunitng, We are sorry your experience at our location wasn’t as positive as others may have had with our location. Please allow us if you may the opportunity to address some of your concerns. The safety latch. We do apologize for the latch being off. There is a dead bolt lock on all doors, so the door can be securely locked. Unfortunately, the extra security of the safety latch was broken by a previous guest, and the proper fitting latch was pre-ordered. So, we do apologize we were unable to fix that before your stay. The tub. We can assure you the tubs are cleaned daily by Housekeeping, and inspected by Housekeeping Supervisors. The tubs are coated with a non-slip coating and although with time some discoloration can occur, the tubs are cleaned daily unless a guest request otherwise. We are sorry if you thought differently. The Breakfast Area. We accept all types of guests at our location. We as a hotel also thoroughly support the involvement of all young children and teens in extracurricular activities outside of school. That being said, due to a large Province wide sporting event in the city this past weekend, all hotels in the area were at capacity. This in turn would have increased the capacity of patrons during the complimentary breakfast we offer to all during their stay. The complimentary breakfast does offer a wide variety of items to choose from, and all selections are replenished continually. We are not sure what you found ‘limited’ but to each their own. Checkout Time. Since we offer an earlier check in time of 2:00pm, our check out time is 11:00 am. We call the rooms after 11:00am as a simple friendly reminder. If a guest does not think they can check out at the designated check out time, always know you can call down to the Front Desk to let us know. Then we can work with the guest from there. So please forgive us, our Staff was not being ‘pushy’ but simply sharing a reminder. We just want to leave off with some food for thought. Wear/tear is inevitable with any hotel, and we understand that. So we do want to share that we are pending upcoming renovations to the hotel very soon. Changes are coming… Our reviews do speak on this forum to the friendliness of our staff, and the cleanliness of our hotel. That being said, we understand everyone is entitled to their own opinion and thoughts. We wish you all the best in your future travels. Regards, Front Desk Reservations Kitchener Inn and Suites
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Make you few welcomed. Rooms are very clean and quiet. Ample parking and close to many restaurants and shopping malls. Minutes away from the 401 Go for it you won't regret your stay. Free breakfast included
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Response from CathyB-FDR, Front Desk Reservations at Kitchener Inn and Suites
Responded Apr 15, 2019
Hi Buddie L, What a wonderful pleasure it was to read your review of our Kitchener inn and Suites. We are very happy to know you felt 'welcomed' during your stay. The comforts of home can be missed very easily, if the experience at a hotel does not make you feel like your home away from home. So we are delighted we could create that feeling for you. Thank you for commenting on the convenience of our location to the 401, as well as to restaurants and shopping. We are very fortunate to be ideally situated to all. We thank you Buddie L for taking the time to share your experience, and we would love to welcome you back again...anytime!! Warm Regards, Front Desk Reservations Kitchener Inn and Suites
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PRICE RANGE
$75 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites by hilton kitchener hotel kitchenerhampton inn and suites by hilton kitchenerhampton inn hotel kitchenerhampton inn kitchenerkitchener hampton inn
FORMERLY KNOWN AS
Hampton Inn & Suites by Hilton Kitchener
LOCATION
CanadaOntarioRegion of WaterlooKitchener
NUMBER OF ROOMS
82
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