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The Walper Hotel

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Traveler (19)
Room & Suite (16)
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Overview
  • Excellent49%
  • Very good26%
  • Average16%
  • Poor5%
  • Terrible4%
Travelers talk about
“paper bag”(3 reviews)
“coffee culture”(3 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
Jul 2Jul 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (97)
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Traveler rating
46
26
16
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4
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LanguageEnglish
46
26
16
5
4
Show reviews that mention
All reviewspaper bagcoffee culturedowntown kitchenerbeautiful hotelhotel is newly renovatedbarber shopmunicipal lotcoffee stationstir stickspublic parkingberlin restaurantcharles streetcoffee groundsfront deskcoffee teabedside tablepersonal note
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1 - 5 of 97 reviews
Reviewed 5 days ago

It surely did not meet expectations. Nicely renovated but very thin walls so you can hear everything happening in the halls. Very slow elevators, one wasn't working during the weekend of my stay. Staff are okay at best.More

Review collected in partnership with this hotel
Thank npark396037
Response from Jess M, Public Relations Manager at The Walper HotelResponded 4 days ago

Dear npark396037, Thank you for choosing the Walper Hotel on your recent travels through Kitchener! We appreciate your feedback as it is not only helpful to our future guests, but for us as an organization. While we are happy to hear that you enjoyed our...More

Reviewed 5 days ago

Loved this hotel. The property is beautifully renovated, a truly impressive design success. The staff are extremely friendly and helpful. The most impressive were the personal touches I encountered when I got to my room; a bag with a handwritten note containing coffee and tea...More

Review collected in partnership with this hotel
Thank MelGabo
Response from Jess M, Public Relations Manager at The Walper HotelResponded 4 days ago

Dear MelGabo, Thank you so much for taking the time to review your recent stay at the Walper Hotel! We very much appreciate your kind words as they are super helpful for all future travelers! We are delighted to hear that you enjoyed your time...More

Reviewed 2 weeks ago

This past weekend I had the good fortune to be invited to a wedding (no, really!) which took place in the Walper Hotel in Kitchener. The ceremony & dinner were held in the "Crystal Room" which was beautiful and spacious. We exited to the lounge...More

Thank byehammertown2
Response from Jess M, Public Relations Manager at The Walper HotelResponded 1 week ago

Dear byehammertown2, Thank you so very much for your kind words and for taking the time to review your recent stay at the Walper Hotel! Your feedback is much appreciated and is extremely helpful for all of our future guests! We are so pleased to...More

Reviewed 4 weeks ago

Not sure where to start - front desk on Saturday May 19th was a horrible experience. He couldn't explain parking or breakfast. We got past that. Then in the room there was NO WAY to adjust the temperature - although there was one. It was...More

1  Thank Summer272
Response from Jess M, Public Relations Manager at The Walper HotelResponded 4 weeks ago

Hello Summer272, Thank you for providing us with your valuable feedback. We are happy to hear that you were pleased with the room, but very disappointed to find that you did not feel the service was up to the same level. The team here at...More

Reviewed May 6, 2018

I would like to start off by saying that I have worked at numerous luxury hotels in Toronto, and my partner has stayed in many hotels while travelling on business and we both agreed that the customer service at this hotel was comically atrocious. It...More

3  Thank Patrick W
Response from Jess M, Public Relations Manager at The Walper HotelResponded May 7, 2018

Hello Patrick, Thank you for choosing The Walper Hotel during your time in Kitchener. I am disappointed to hear that we did not meet your expectations or those to which we do hold the team to. It is feedback like yours that help us to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Business Center with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$113 - $215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$113 - $215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (19)
Room & Suite (16)
Questions & Answers
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Tex99999
May 7, 2018|
AnswerShow all 2 answers
Response from Jess M | Property representative |
Hello Tex9999, Thank you for bringing this to our attention. the $250 hold is generally released by the credit card company after 5 business days. Unfortunately we are not in control of this, but it is determined by the... More
0
Votes
dajohns1
July 31, 2017|
AnswerShow all 4 answers
Response from Brian D | Reviewed this property |
Free. There's a municipal parking, really close the Walper - Sunday parking is free... so if you drove in Saturday night, you'll be able to leave Sunday morning, at no cost - if you use the multi-story parking lot that's... More
1
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Room Tips
"Rooms are very good if you use it only for sleeping. If you spend a fair bit of time in your room you may be..."
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"Try to get rooms that don't face onto King st...There can be early morning traffic and/or road work that..."
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"If you want a quieter room, choose one near the back of the building. The rooms facing the street can get..."
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"Only a limited number of rooms allow dogs"
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