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    The Walper Hotel

    97 reviews
    #5 of 14 Hotels in Kitchener
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    20 Queen St S, Kitchener, Ontario N2G 1V6, Canada
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    Certificate of Excellence
    Traveler (19)
    Room & Suite (16)
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    Overview
    4.0
    97 reviews
    • Excellent49%
    • Very good26%
    • Average16%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “paper bag”(3 reviews)
    “coffee culture”(3 reviews)
    “downtown kitchener”(9 reviews)
    20 Queen St S, Kitchener, Ontario N2G 1V6, Canada See on map
    AMENITIES
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    4 Star Hotel
    All hotel details
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    Rooms
    Jul 2Jul 3
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (97)
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    All reviewspaper bagcoffee culturedowntown kitchenerbeautiful hotelhotel is newly renovatedbarber shopmunicipal lotcoffee stationstir stickspublic parkingberlin restaurantcharles streetcoffee groundsfront deskcoffee teabedside tablepersonal note
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    1 - 5 of 97 reviews
    Reviewed 5 days ago
    average

    It surely did not meet expectations. Nicely renovated but very thin walls so you can hear everything happening in the halls. Very slow elevators, one wasn't working during the weekend of my stay. Staff are okay at best.More

    Review collected in partnership with this hotel
    Thank npark396037
    Response from Jess M, Public Relations Manager at The Walper HotelResponded 4 days ago

    Dear npark396037, Thank you for choosing the Walper Hotel on your recent travels through Kitchener! We appreciate your feedback as it is not only helpful to our future guests, but for us as an organization. While we are happy to hear that you enjoyed our...More

    Reviewed 5 days ago
    Beautiful hotel

    Loved this hotel. The property is beautifully renovated, a truly impressive design success. The staff are extremely friendly and helpful. The most impressive were the personal touches I encountered when I got to my room; a bag with a handwritten note containing coffee and tea...More

    Review collected in partnership with this hotel
    Thank MelGabo
    Response from Jess M, Public Relations Manager at The Walper HotelResponded 4 days ago

    Dear MelGabo, Thank you so much for taking the time to review your recent stay at the Walper Hotel! We very much appreciate your kind words as they are super helpful for all future travelers! We are delighted to hear that you enjoyed your time...More

    Reviewed 2 weeks ago
    Couldn't imagine a more perfect place!

    This past weekend I had the good fortune to be invited to a wedding (no, really!) which took place in the Walper Hotel in Kitchener. The ceremony & dinner were held in the "Crystal Room" which was beautiful and spacious. We exited to the lounge...More

    Thank byehammertown2
    Response from Jess M, Public Relations Manager at The Walper HotelResponded 1 week ago

    Dear byehammertown2, Thank you so very much for your kind words and for taking the time to review your recent stay at the Walper Hotel! Your feedback is much appreciated and is extremely helpful for all of our future guests! We are so pleased to...More

    Reviewed 4 weeks ago
    Dreadful and this is real time - here now!

    Not sure where to start - front desk on Saturday May 19th was a horrible experience. He couldn't explain parking or breakfast. We got past that. Then in the room there was NO WAY to adjust the temperature - although there was one. It was...More

    1  Thank Summer272
    Response from Jess M, Public Relations Manager at The Walper HotelResponded 4 weeks ago

    Hello Summer272, Thank you for providing us with your valuable feedback. We are happy to hear that you were pleased with the room, but very disappointed to find that you did not feel the service was up to the same level. The team here at...More

    Reviewed May 6, 2018
    Terrible Customer Service

    I would like to start off by saying that I have worked at numerous luxury hotels in Toronto, and my partner has stayed in many hotels while travelling on business and we both agreed that the customer service at this hotel was comically atrocious. It...More

    3  Thank Patrick W
    Response from Jess M, Public Relations Manager at The Walper HotelResponded May 7, 2018

    Hello Patrick, Thank you for choosing The Walper Hotel during your time in Kitchener. I am disappointed to hear that we did not meet your expectations or those to which we do hold the team to. It is feedback like yours that help us to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Room Service
    Restaurant
    Bar/Lounge
    Fitness Center with Gym / Workout Room
    Hotel Amenities
    Meeting Rooms
    Banquet Room
    Conference Facilities
    Room Service
    Dry Cleaning
    Business Center with Internet Access
    Multilingual Staff
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Restaurant
    Bar/Lounge
    Fitness Center with Gym / Workout Room
    Details
    Price range
    $113 - $215 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    $113 - $215 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    All photos (30) 30
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    Traveler (19)
    Room & Suite (16)
    Questions & Answers
    Ask a question
    Tex99999
    May 7, 2018|
    AnswerShow all 2 answers
    Response from Jess M | Property representative |
    Hello Tex9999, Thank you for bringing this to our attention. the $250 hold is generally released by the credit card company after 5 business days. Unfortunately we are not in control of this, but it is determined by the... More
    0
    Votes
    dajohns1
    July 31, 2017|
    AnswerShow all 4 answers
    Response from Brian D | Reviewed this property |
    Free. There's a municipal parking, really close the Walper - Sunday parking is free... so if you drove in Saturday night, you'll be able to leave Sunday morning, at no cost - if you use the multi-story parking lot that's... More
    1
    Vote
    Room Tips
    "Rooms are very good if you use it only for sleeping. If you spend a fair bit of time in your room you may be..."
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    "Try to get rooms that don't face onto King st...There can be early morning traffic and/or road work that..."
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    "If you want a quieter room, choose one near the back of the building. The rooms facing the street can get..."
    Read review
    "Only a limited number of rooms allow dogs"
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