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Crowne Plaza Kitchener-Waterloo

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Traveler (75)
Room & Suite (77)
Pool & Beach (7)
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Overview
  • Excellent31%
  • Very good41%
  • Average17%
  • Poor6%
  • Terrible5%
Travelers talk about
“bowling alley”(14 reviews)
“mini golf”(13 reviews)
“hot tub”(20 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Crowne Plaza Kitchener-Waterloo
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Reviews (255)
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254 results
Traveler rating
79
99
45
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15
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Time of year
LanguageEnglish
79
99
45
16
15
Show reviews that mention
All reviewsbowling alleymini golfhot tubaqua restaurantaqua loungeshower doorexecutive roomfront desk agentdowntown corewe ordered room servicethe lower leveltower sectionhand towelsbuffet breakfastthe rooms were nicevictoria parkstayed two nights
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1 - 5 of 254 reviews
Reviewed 1 week ago

Attended a wedding in October and chose this because it was hop skip and a jump from the Farmers Market and not far from the wedding venue. Our room was lovely and very clean. I made the mistake of thinking we could spend Sunday morning...More

Thank Judy C
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 1 week ago

Judy C, Thank you for taking the time to leave a detailed review, your comments are important to us. We are glad to hear that you enjoyed your stay with us, especially the location and proximity to the Farmers' Market. We are indeed wheelchair accessible...More

Hotel's Favorite
Reviewed November 20, 2017 via mobile

We stayed at the Crowne for 3 nights. My son had a hockey tournament so we decided to spend the weekend in Kitchener instead of traveling back and fourth. There were 8 hockey teams booked in the hotel so they upgraded our room and put...More

Thank CadenKane
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded November 26, 2017

CadenKane, Thank you for your positive 5 star review. Thank you also for taking the time to leave such a detailed review, your comments are important to us. We are glad to hear that you found the rooms clean, the staff helpful and the amenities...More

Reviewed 2 weeks ago via mobile

Stayed at this hotel during a business trip. The service was amazing from beginning to end. It’s in a great location, very close to restaurants, pharmacies, etc. The only thing I would criticize, is that the rooms were a bit too small for the price...More

1  Thank FoodieMTL14
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 1 week ago

FoodieMTL14, Thank you for taking the time to leave a review, your comments are important to us. We are glad to hear that we were able to provide excellent service and that you found the location to be great. We are sorry to hear that...More

Reviewed 2 weeks ago

I stayed for two nights, the service was friendly and helpful. The hotel has indoor parking, it costs $15 per day. The room was very good, it was recently renovated, I recommend asking for a renovated room. The room was well equipped, with iron and...More

Thank William D
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 2 weeks ago

William, Thank you for your 4 star review and lovely comments. We are glad that you enjoyed your stay with us and hope to see you again soon. We are particularly glad to hear that you found the room met your needs and was well...More

Reviewed 3 weeks ago via mobile

We stayed at this Hotel recently and were really impressed with the cleanliness and modern look of the whole building. The Manager Ashley was extremely helpful and made our entire group feel welcome. The Hospitality Room we used was outstanding and allowed us to have...More

Thank Glenn_Wilkinson
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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$111 - $202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$111 - $202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (75)
Room & Suite (77)
Pool & Beach (7)
Dining (3)
Business Center & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
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grace0172015
May 6, 2017|
AnswerShow all 2 answers
Response from Barry B | Reviewed this property |
It's about 55 or 60 km. The drive takes about an hour, but there is still construction on King Street, so it can be slow going once you reach K-W and there may be detours.
0
Votes
Melissa G
March 3, 2017|
AnswerShow all 2 answers
Response from weissp | Reviewed this property |
I was not near the arcade machines so I am unable to answer the question. Telephone the hotel they will certainly let you know.
0
Votes
Playbren
November 17, 2016|
AnswerShow all 2 answers
Response from Norma M | Reviewed this property |
Hi there. I think if you go to the website for this Chain you can check under room descriptions and it may tell you. :)
0
Votes
Room Tips
"ask for a renovated room on the 6th floor"
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"Confirm your booking with the hotel. Check your credit card statement."
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"Ask for the quiet zone, but be prepared to walk up some stairs"
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"Ask for a room that doesn't face the street."
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