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    Crowne Plaza Kitchener-Waterloo

    105 King St E, Kitchener, Ontario N2G 2K8, Canada
    +1 877-859-5095
    Hotel website
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    1/28/2018 1/29/2018
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    Traveler (50)
    Room & Suite (53)
    Dining (9)
    • Excellent31%
    • Very good41%
    • Average17%
    • Poor6%
    • Terrible5%
    Travelers talk about
    “bowling alley” (14 reviews)
    “mini golf” (13 reviews)
    “hot tub” (20 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (245)
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    1 - 5 of 244 reviews

    Reviewed 3 days ago

    I travelled here on business. Overall the Crowne Plaza Kitchener-Waterloo is just average. The central location in Kitchener is good and the property offered our group a shuttle service to our venue, which was appreciated. It would have been nice to have an airport option,...More

    Thank KMHHalifax
    Hotel's Favorite
    Reviewed November 20, 2017 via mobile

    We stayed at the Crowne for 3 nights. My son had a hockey tournament so we decided to spend the weekend in Kitchener instead of traveling back and fourth. There were 8 hockey teams booked in the hotel so they upgraded our room and put...More

    Thank CadenKane
    Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded November 26, 2017

    CadenKane, Thank you for your positive 5 star review. Thank you also for taking the time to leave such a detailed review, your comments are important to us. We are glad to hear that you found the rooms clean, the staff helpful and the amenities...More

    Reviewed 1 week ago

    We had a great stay here,staff was very friendly, room was comfortable (we were upgraded to an executive king room in the tower section of the hotel) and quiet for the most part. We heard some noise through the door during the day but no...More

    Thank kjkToronto
    Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 5 days ago

    Dear kjkToronto, Thank you for taking the time to leave a review, your comments are important to us. We are glad to hear that you enjoyed your stay overall, especially the ease of check out and the location. We are sorry to hear that you...More

    Reviewed 2 weeks ago

    This hotel was booked based on amenities - we had 3 rooms - 6 adults and 4 kids - paid 4187 each and hotel taxes etc We arrived to check in after going to Chicopee and had a time finding where trucks could park as...More

    Thank Kathi N
    Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 1 week ago

    Kathi, We are terribly sorry to hear that we disappointed you during your stay and did not meet your expectations. It is true that we did not note the early closure other than at the hotel itself and for that I apologize. We would love...More

    Reviewed 4 weeks ago

    Overall a very clean hotel. Comfy bed, lovely pool, sauna and hot tub. Front desk was helpful. Valet service was great since it was bitter cold outside, our car was ready and warm at checkout. Breakfast was wonderful,relaxing and tasty. Edgar our server was terrific!...More

    Thank J C
    Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 4 weeks ago

    J C, Thank you for taking the time to leave a detailed review, your comments are important to us. We are glad to hear that you enjoyed your stay despite the behaviour of some other guests. We do hope to be your hotel of choice...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • $117 - $157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Crowne Plaza Kitchener-Waterloo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Region of Waterloo >
    • Kitchener >
    • City Commercial Core
    • Also Known As
    • Delta Kitchener-Waterloo Hotel Kitchener ,
    • Delta Hotel Kitchener ,
    • Kitchener Delta Hotel ,
    • Crowne Plaza Kitchener-Waterloo Ontario
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    Traveler (50)
    Room & Suite (53)
    Dining (9)
    Pool & Beach (7)
    Hotel & Grounds (48)
    Bathroom (7)
    Business Center & Event Rooms (7)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    May 6, 2017|
    AnswerShow all 2 answers
    Response from Barry B | Reviewed this property |
    It's about 55 or 60 km. The drive takes about an hour, but there is still construction on King Street, so it can be slow going once you reach K-W and there may be detours.
    Melissa G
    March 3, 2017|
    AnswerShow all 2 answers
    Response from weissp | Reviewed this property |
    I was not near the arcade machines so I am unable to answer the question. Telephone the hotel they will certainly let you know.
    November 17, 2016|
    AnswerShow all 2 answers
    Response from Norma M | Reviewed this property |
    Hi there. I think if you go to the website for this Chain you can check under room descriptions and it may tell you. :)
    Room Tips
    "Ask for a room that doesn't face the street."
    Read review
    "there is only one elevator - you may want to ask to be in a certain wing to avoid a long walk"
    Read review
    "not the 9th floro"
    Read review
    "The Tower rooms are likely larger and easier to get to."
    Read review
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