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I travelled here on business. Overall the Crowne Plaza Kitchener-Waterloo is just average. The central location in Kitchener is good and the property offered our group a shuttle service to our venue, which was appreciated. It would have been nice to have an airport option,...More
We stayed at the Crowne for 3 nights. My son had a hockey tournament so we decided to spend the weekend in Kitchener instead of traveling back and fourth. There were 8 hockey teams booked in the hotel so they upgraded our room and put...More
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded November 26, 2017
Thank you for your positive 5 star review. Thank you also for taking the time to leave such a detailed review, your comments are important to us. We are glad to hear that you found the rooms clean, the staff helpful and the amenities...More
We had a great stay here,staff was very friendly, room was comfortable (we were upgraded to an executive king room in the tower section of the hotel) and quiet for the most part. We heard some noise through the door during the day but no...More
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 5 days ago
Thank you for taking the time to leave a review, your comments are important to us. We are glad to hear that you enjoyed your stay overall, especially the ease of check out and the location. We are sorry to hear that you...More
This hotel was booked based on amenities - we had 3 rooms - 6 adults and 4 kids - paid 4187 each and hotel taxes etc
We arrived to check in after going to Chicopee and had a time finding where trucks could park as...More
Thank Kathi N
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 1 week ago
We are terribly sorry to hear that we disappointed you during your stay and did not meet your expectations. It is true that we did not note the early closure other than at the hotel itself and for that I apologize. We would love...More
Overall a very clean hotel. Comfy bed, lovely pool, sauna and hot tub. Front desk was helpful. Valet service was great since it was bitter cold outside, our car was ready and warm at checkout. Breakfast was wonderful,relaxing and tasty. Edgar our server was terrific!...More
Thank J C
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 4 weeks ago
Thank you for taking the time to leave a detailed review, your comments are important to us. We are glad to hear that you enjoyed your stay despite the behaviour of some other guests. We do hope to be your hotel of choice...More
$117 - $157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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