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      Crowne Plaza Kitchener-Waterloo

      220 Reviews
      #5 of 14 Hotels in Kitchener
      105 King St E, Kitchener, Ontario N2G 2K8, Canada
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      8/6/2017 8/7/2017
      Savings alert: 10% below average rate

      The price you found is 10% lower than this hotel's average rate of $97/night.

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      All photos (124)
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      Room & Suite (44)
      Dining (8)
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      Overview
      4.0
      220 reviews
      • Excellent33%
      • Very good39%
      • Average17%
      • Poor6%
      • Terrible5%
      Travelers talk about
      “bowling alley” (14 reviews)
      “front desk” (33 reviews)
      “mini golf” (11 reviews)
      Free Wifi
      Breakfast Buffet
      Pool
      Non-Smoking Rooms
      Restaurant
      Room Service
      Suites
      Bar/Lounge
      Fitness center
      Concierge
      Pets Allowed
      Wheelchair access
      Business Center
      Dry Cleaning
      Self-Serve Laundry
      Shuttle Bus Service
      3.5 Star Hotel
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      Aug 6Aug 7
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (220)
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      1 - 5 of 219 reviews

      Hotel's Favorite
      Reviewed 1 week ago
      business trip

      Clean updated room with balcony; excellent breakfast and service at the desk; great place fro business or if you have small kids - huge places for them to be entertained downstairs. Only complaint is that the room doors slam really loudly; so a little annoying...More

      Thank veggiehotdogs
      Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 4 days ago

      Thank you for taking the time to leave a review, your comments are important to us. We are glad to hear that you enjoyed your stay with us despite the noise from other guests closing their doors. Your comments have been passed on our maintenance...More

      Reviewed 2 weeks ago
      Wayback Machine

      This hotel is very interesting. From the outside it looks 60's retro. The inside is the same. The staff is superb and in fact provided an upgraded room. Windows in the room are rather flimsy and difficult to open if you are an open window...More

      Thank jimbo1069
      Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 2 weeks ago

      Thank you for taking the time to leave a review. Your comments have been passed on to our maintenance department for review. WE are glad that you found the staff superb and that we were able to provide you with a complimentary upgrade. We do...More

      Reviewed 3 weeks ago
      Nice hotel in downtown Kitchener

      The room was clean and inviting. The bed very comfortable. The staff was very courteous and friendly. Highly recommended. The buffet style breakfast. Bathroom in my was small, however, very adequate. Pool on the property. Internet access through their free wifi was very intermittent, my...More

      Thank Marcel D
      Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 3 weeks ago

      Thank you for taking the time to leave a detailed review. We are glad that you enjoyed your stay with us but are sorry to hear that the wifi was intermittent. We do hope that you will stay with us again the next time you...More

      Reviewed June 14, 2017
      Decent rooms. Great swimming pool!

      Stayed 5 nights over a family wedding nearby. Rooms good. Courtyard = ground floor. Long hike from reception through area of banqueting halls / conference ball, used for serving meals. Felt a bit strange. I didn't eat at hotel. Swimming pool is great, flooded with...More

      Thank Kelloggs101
      Response from Martina M, Assistant Front Office Manger at Crowne Plaza Kitchener-WaterlooResponded June 18, 2017

      Thank you for taking the time to leave a detailed review, your comments are important to us. We are glad that you enjoyed you stay with us, but hope that you give us the opportunity to serve you again so that we may provide you...More

      Reviewed June 3, 2017 via mobile
      Nice hotel, great staff, lousy food

      Hotel was clean, rooms are spacious, staff was very friendly. My friend had steak, it was plated poorly n was very thin, unseasoned. I had seafood risotto, the seafood was rubbery n overcooked n the risotto was more of a soup. It was also unseasoned....More

      Thank Foodie716nk
      Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded June 5, 2017

      Foodie716nk, Thank you for taking the time to leave a review. We are glad that you enjoyed your stay with us but are sorry to hear that the food in the restaurant was unsatisfactory. I do hope that you will give us another chance to...More

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      Kitchener Inn and Suites
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      Radisson Hotel Kitchener
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      About
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Children Activities (Kid / Family Friendly)
      • Shuttle Bus Service
      • Business Center with Internet Access
      • Self-Serve Laundry
      • Things to do
      • Pool
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      Details
      • Price range
      • $96 - $144 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 201
      • Reservation Options
      • TripAdvisor is proud to partner with Cheap Tickets, IHG, Orbitz, Hotels.com, Expedia, Priceline, Booking.com, Travelocity, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Kitchener-Waterloo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • Canada >
      • Ontario >
      • Region of Waterloo >
      • Kitchener >
      • City Commercial Core
      • Also Known As
      • Delta Kitchener-Waterloo Hotel Kitchener ,
      • Delta Hotel Kitchener ,
      • Kitchener Delta Hotel ,
      • Crowne Plaza Kitchener-Waterloo Ontario
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      All photos (124)
      Full view
      Traveler (38)
      Room & Suite (44)
      Dining (8)
      Pool & Beach (5)
      Hotel & Grounds (49)
      Bathroom (8)
      Business Center & Event Rooms (6)
      Family and Play Areas (4)
      Nearby
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      Ask a question
      Questions & Answers
      See all 9 questions
      grace0172015
      May 6, 2017|
      AnswerShow all 2 answers
      Response from Barry B | Reviewed this property |
      It's about 55 or 60 km. The drive takes about an hour, but there is still construction on King Street, so it can be slow going once you reach K-W and there may be detours.
      0
      Votes
      Melissa G
      March 3, 2017|
      AnswerShow all 2 answers
      Response from weissp | Reviewed this property |
      I was not near the arcade machines so I am unable to answer the question. Telephone the hotel they will certainly let you know.
      0
      Votes
      Playbren
      November 17, 2016|
      AnswerShow all 2 answers
      Response from Norma M | Reviewed this property |
      Hi there. I think if you go to the website for this Chain you can check under room descriptions and it may tell you. :)
      0
      Votes
      Room Tips
      "I'd avoid courtyard and ground floor - be aware of weekend weddings etc in the ballroom and steer clear..."
      Read review
      "Ask for rooms in the new part of the hotel--9th floor was great for us--and try to deal with the front desk..."
      Read review
      "If you are staying in a mini suite make sure you are not in a suite with an adjoining room. Not at all sound..."
      Read review
      "Get room near elevators. Halls are long to much walking around for anyone needing help.(Walkers and canes)"
      Read review
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