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About
#5 of 15 hotels in Kitchener
Location
4.1
Cleanliness
4.3
Service
4.2
Value
4.1
Finding an ideal family-friendly hotel in Kitchener does not have to be difficult. Welcome to Quality Inn Kitchener, a nice option for travelers like you.
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a refrigerator, and guests can go online with free wifi offered by the hotel.
Kitchener Comfort Inn features a 24 hour front desk and express check-in and check-out, to help make your stay more enjoyable. The property also boasts a hot tub and free breakfast. If you are driving to Kitchener Comfort Inn, free parking is available.
Nearby landmarks such as Doon Heritage Village (2.0 mi) and Waterloo Pioneers Memorial Tower (2.2 mi) make Quality Inn Kitchener a great place to stay when visiting Kitchener.
While visiting Kitchener, you may want to try some poutine at one of the nearby restaurants, such as Fork and Cork Grill, Laughing Demon GastroPub, or Manitou Takeout.
Should time allow, Waterloo Region Museum and Schneider Haus National Historic Site are some popular history museums that are relatively easy to get to.
Quality Inn Kitchener puts the best of Kitchener at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Sauna
Breakfast buffet
Vending machine
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Location
58Somewhat walkable
Grade: 58 out of 100
49Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
2899 King St E, Kitchener, Ontario N2A 1A6 Canada
Getting there
Rental CarsSee all Kitchener rental cars
397Reviews10Q+A68Room tips
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Most Recent
Jennifer B wrote a review Jan 2023
Dated and run down. Hotel staff tried to scam me on the price of the room despite my confirmation quoting a lower rate and then waited for me to check in and called me at 10:30 pm to tell me my rate was not being honoured. Spend the extra $20 and stay somewhere nicer because they’re going to try to charge you more anyhow.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Was finally able to visit our daughter in another province and booked a room at the Quality inn Kitchener. It is very close to the airport especially if you are needing to be there at 4am which I was. Check in was okay, was the only person waiting to check in but the clerk was on the phone with another customer, had only 1 person working the desk. Room was clean, fridge, microwave and coffee maker. Free Wifi which we did not try. No pool but I did see a hot tub, it was closed due to COVID. Halls were quite noisy at night which was not great as I had to get up at 4am. Breakfast being offered is a bag style breakfast, we did not opt to get it. Hotels and restaurants are now open and begging for business. I suggest if you are wanting business and are open then start opening up all your services, I am feeling at times COVID is a great excuse not to move forward and do what is easiest. However in saying this, I just wanted a hotel close to the airport and the price was under a $100, I would stay there again.…
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Date of stay: August 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My stay at the Quality Inn was pretty good. The room was clean, the bed was comfortable & the free breakfast was adequate to get the day started. My only negative is that my room was facing the adjacent highway & while the room was reasonably quiet there was definitely a constant sound of traffic outside. For the price I paid it was fine for a night.
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Roving43127220484 wrote a review Dec 2022
After one day stay they call my room and tell me there is a ‘ no visitor allowed policy . I literally had one visitor a family member come see me for few minutes. It’s not written nowhere in the hotel neither the booking site . New owners and literally so rude . The place is outdated the microwave not working . For the price you pay save it there are way more better hotels in that area . Gluck through Christmas as a no guest policy it’s not lockdown restrictions. I travel all over for business and I’m well known with hotel owners . This staff was so rude and unprofessional. Gluck to new owners
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
POOR QUALITY Inn. While this place looks nice at check in the need to put more care into room. Hotel is in disrepair and lacked safety services. We had no hot water, no phone, no tv. Massive fire hazard with electrical plug all damaged & sofa bed against it. Checked in late with two kids and had to get up early so no time for room change.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have stayed here many times prior to Covid, and I generally give them a good review, but our recent 2 night stay was poor and we will not be staying here next time, unfortunately. Here’s why: our room smelt very strongly of cleaner and a deodorizing machine was in action when we arrived. The window was open and the fan was running. The door was unlocked. Apparently, the supervisor failed to check that the room was ready to be occupied, which it was not. This was more than Covid cleaning. There was a missing bedside table and lamp. No cleaning was done after that first night, and there is a small notice to say no cleaning etc would be done for even 5 night stays! Wet towels should be left outside the room. However we were not informed of this, so we were not expecting it. Lack of communication here. Breakfast was no different from normal meaning that there was a total lack of “Covid hygiene”. Minor hockey teams often stay here. On Saturday night young kids were noisily playing outside past 10pm. The bed was comfortable. The fridge useful. …
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Oh boy this last room needed lots of TLC (mold, towel racks falling, holes in the walls and we even blew the breaker to the room). I took photo’s to the front desk and they ended up reducing the room rate. The staff were very apologetic and pleasant. The beds were clean and it had a fridge, microwave and a working TV. And there was a coin washer/dryer in which I did another round of laundry. There was a free hot breakfast with great coffee however it was packed with people so there was a wait to get food.
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The man at check in was very rude. Very unaccomidating. The room had a funny smell. None of the lights were plugged in. The shower curtain had snot all over it. The fridge had someone else's food in it. Wants impressed with our stay at all. Working in the hotel industry myself for several years I understand somethings get missed and sometimes out of your control but very upset with the service we received. We will not be back.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Friendly check in. Hallways looked old and worn. We were given a room on the second floor. Room was clean which is always a plus. Room hade a fridge and microwave. Decor and carpet (clean) were old. TV was older and picture was stretched and looked distorted. Channel Not much of a channel selection. Overall it was a good for a quick overnight.
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Rude staff not accommodating. We checked in late at 2am un the morning and requested a late check out staff told me to call the front desk at 8:30 am to ask. Why would that be necessary. I'm only asking for a noon check out. It's Tuesday hotel only half full. The bed us worn out . King bed but 2 people sink to the center. Highway noise very loud, older windows without sound barrier. Curtains don't block out light. There are much better hotels with better customer service. I won't be returning
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Date of stay: May 2022Trip type: Traveled on business
Room Tip: Highway noise, rude staff, worn out mattress
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$80 - $104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn kitchener, kitchener comfort inn
FORMERLY KNOWN AS
Best Western Kitchener-Waterloo
LOCATION
CanadaOntarioRegion of WaterlooKitchener
NUMBER OF ROOMS
97
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Claim Your ListingQUALITY INN KITCHENER $67 ($̶7̶5̶) - Updated 2023 Prices & Hotel Reviews - Ontario
Frequently Asked Questions about Quality Inn Kitchener
Which popular attractions are close to Quality Inn Kitchener?
Nearby attractions include Cineplex Cinemas Kitchener & VIP (0.6 miles), New York Fries - Fairview Park Mall (0.4 miles), and Italo Foods (0.7 miles).
What are some of the property amenities at Quality Inn Kitchener?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Quality Inn Kitchener?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn Kitchener?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn Kitchener?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn Kitchener?
Conveniently located restaurants include Charcoal Steak House, The Bent Elbow, and Dels Italian Kitchen.
Are there opportunities to exercise at Quality Inn Kitchener?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Quality Inn Kitchener have airport transportation?
Yes, Quality Inn Kitchener offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quality Inn Kitchener?
Yes, dry cleaning and laundry service are offered to guests.
Does Quality Inn Kitchener offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Quality Inn Kitchener?
Many travelers enjoy visiting Woodside National Historic Site (3.2 miles).