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BEST WESTERN PLUS Kitchener-Waterloo

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BEST WESTERN PLUS Kitchener-Waterloo
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221 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Hotel is clean, the Front desk very professional , helpful and knowledgeable was helping to give me directions , the HK Staff clean the room on time and organized the Room daily in good manner , the Breakfast have a lots of items with good presentation and fresh food, hoping to come soon to this property

Helpful?
Thank 997nadyg
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear 997nadyg, Thank you so much for your kind review regarding your stay at the Best Western Plus Kitchener. We are so happy you enjoyed your visit and will pass along your kind words to our staff. Everyone works hard to ensure all guests feel right at home. We are glad you were able to enjoy the complimentary hot breakfast... More 

Whitchurch-Stouffville, Canada
Level Contributor
170 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is clean, neat and tidy. We got a room on the main floor which was what we had asked for. We parked the car outside the door and enjoyed our evening. Breakfast was included and was a buffet, of the usual items being offered.

Helpful?
Thank MelNew14
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear MelNew14, Thank you for taking the time to review your recent stay at our hotel. We are so happy your enjoyed your stay and we were able to accommodate your request. You are always welcome at the Best Western Plus Kitchener and we look forward to having you stay with us again soon. Yours in Hospitality, Rebecca Otten More 

toronto
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night on our way to St Jacobs after seeing a play in Stratford. Used airmiles,and was greeted by a delightful young lady on the desk. Our double room was well cared for,the beds were extremely comfortable,and the Melitta coffee in our room was much appreciated. The breakfast was very good,and above average,with so many choices,and as... More 

Helpful?
1 Thank moggey
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear moggey, Thank you for your kind review regarding your recent stay at the Best Western Plus Kitchener. We are so happy that your stay met your expectations. Our hotel works hard to ensure each guest feels right at home. We are glad you were able to enjoy the complimentary hot breakfast to start your day off. We look forward... More 

Kingston, Canada
Level Contributor
404 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
3 of 5 stars Reviewed 1 week ago

Kitchener is not exactly a mecca of great hotel options. This hotel is average at best. The hotel is dated both inside and outside. The location is close to the hwy but the area is not inviting of tourists. There is a hot breakfast, basic but sufficient. This may be one of the better options in Kitchener but 1 night... More 

Helpful?
Thank Don_K_Kingston
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Don_K_Kingston, Thank you for taking the time to review your recent stay at the Best Western Plus Kitchener. We are so happy you enjoyed the amenities we have to offer and were able to start your day with the hot complimentary breakfast. We look forward to having you stay with us again soon. Yours in Hospitality, Rebecca Otten Sales... More 

Macomb, Michigan
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night Saturday, to visit a friend for his birthday. The hotel is very clean, comfortable and all of the employees are helpful. The bed was very comfortable, the breakfast was ok. I ate a bagel and had coffee and juice. The trip was enjoyable.

Review collected in partnership with Best Western

Helpful?
1 Thank dah1108
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear dah1108, Thank you for reviewing your recent stay at the Best Western Plus Kitchener. We are thrilled that you enjoyed your stay while visiting Kitchener. We will pass along your kind words to our staff as everyone works hard to ensure guests feel right at home. We look forward to having you stay with us again soon. Yours in... More 

Windsor, ON, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was impressed with service, cleanliness, appearance, quality of breakfast and cost of staying for a night was reasonable. I also used the fitness room which had good working equipment, was very clean and had wipes for cleaning the machines.

Review collected in partnership with Best Western

Helpful?
Thank Monica V
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Monica V, Thank you for taking the time to review your stay at the Best Western Plus Kitchener. We are so happy that everything met your expectations and you were able to enjoy the amenities we have to offer. We look forward to having you stay with us again in the future. Yours in Hospitality, Rebecca Otten Sales Coordinator More 

Fonthill
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the first time we have had the opportunity to stay at this BW property. The staff is very friendly & helpful. The rooms are clean and we really enjoyed the complimentary hot breakfast. If in the area again, we will definitely stay here.

Review collected in partnership with Best Western

Helpful?
Thank lorijeanFonthill
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear lorijeanFonthill, Thank you for reviewing your recent stay at the Best Western Plus Kitchener. We are thrilled that you enjoyed your stay. We will pass along your kind words to our staff as everyone works hard to ensure guests feel right at home. You are always welcome at the Best Western Plus Kitchener and we look forward to having... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

The breakfest was good. The staff was very friendly and attentive. My only problem was when i arrived to my room there were a pair of used boxing under the bed skirt. Called the front desk and they quickly took care and discounted our bill for the inconvenience other than that the room was spotless.

Helpful?
Thank Lidia G
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Lidia G, Thank you for your review at the Best Western Plus Kitchener. We appreciate all feedback from our guests and we are so sorry your experienced this issue during your stay. We are happy that the front desk was able to resolve the issue quickly and efficiently. You are always welcome at our hotel and look forward to... More 

Lindsay, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we pick this hotel as it had a good rate and we never had any problems with any best western hotel we have stayed in.It very close to st Jacob and the malls conveince to get too from either hwy 7/8 or the 401 Breakfast was good and hot and fast you never had to wait for anything that was... More 

Review collected in partnership with Best Western

Helpful?
Thank red1444
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear red1444, Thank you for taking the time to review your recent stay at the Best Western Plus Kitchener. We are so happy you enjoyed the location of our hotel and that you were able to start your day with our complimentary breakfast in the morning. We look forward to having your stay with us again in the future. Yours... More 

Owen Sound, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016

We stayed at this location with all the guests for our wedding. I cannot say enough great things about the service we experienced. The wedding party were all hanging out in the hot tub area and drinking (which signs specifically say not too) and being quite loud. It was well after 1130 when someone from the front desk asked very... More 

Helpful?
Thank ckellar09
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear ckellar09, Thank you so much for your wonderful review from your stay at the Best Western Plus Kitchener. We appreciate all feedback and are so happy that you enjoyed your stay. We will pass along your kind comments about our staff as they all work hard to ensure everyone is comfortable and feel right at home. We are so... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Kitchener-Waterloo

Address: 2899 King St E, Kitchener, Ontario N2A 1A6, Canada (Formerly Comfort Inn)
Location: Canada > Ontario > Region of Waterloo > Kitchener
Price Range: $93 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kitchener-Waterloo 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Comfort Inn Kitchener
Kitchener Comfort Inn
BEST WESTERN PLUS Kitchener-Waterloo Ontario
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