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BEST WESTERN PLUS Kitchener-Waterloo

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BEST WESTERN PLUS Kitchener-Waterloo
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229 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great beds, clean, quiet rooms and excellent room service. Front end staff was great, close to a lot of great restaurants and a very short drive from shopping. Close to the conference centers I needed to be at. A bit hard to find as the drive way sort of sneaks up on you - the hotel is in a bit... More 

Helpful?
Thank dustkittie
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear dustkittie, Thank you so much for your kind review regarding your stay at our hotel. We are so happy you enjoyed the location of our hotel and the amenities we have to offer. Our staff works hard to ensure all guests feel right at home. We look forward to your next visit! Yours in Hospitality, Rebecca Otten Sales Coordinator More 

Kissimmee, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only booked at this hotel because we had a wedding in town and the bride and groom blocked off rooms for their guest. When I called back in June to book my room I requested an early check in as I knew I wanted to get ready for the wedding at the hotel and not have to drive down... More 

Helpful?
1 Thank Erin C
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Erin C, Thank you for taking the time to review your recent stay at our hotel. We are so sorry you had a bad experience at check in. We cannot guarantee rooms and specific room types to be ready until 3pm and we are going to look into this issue further. We hope we can make it up to... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Requested early check in. Room not ready an hour early. That's ok. Can't guarantee it. Wait in lobby for almost an hour. New people walk up to reception. Receptionist says "You're room is ready. I'm just going to check these people in first". Whatever. Ask to use a bathroom while waiting. There's one down the hall. Gross! It's got someone's... More 

Helpful?
Thank Laurie R
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Laurie R, Thank you for taking the time to review your recent stay at the Best Western Plus Kitchener. We appreciate your feedback regarding your recent stay. We cannot guarantee rooms and specific room types to be available until our check in time at 3pm. We are so sorry that we did not meet your expectations and we will... More 

Level Contributor
22 reviews
8 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Rooms are clean, furniture is outdated. The free breakfast features a variety of cereal, eggs, French toast. Hotel features several dining options across the street and around the corner . Hotel staff is friendly and there is a free airport shuttle that picks you up at the Waterloo airport.

Helpful?
Thank Jose T
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Jose T, Thank you for taking the time to review your recent stay at the Best Western Plus Kitchener. We are so happy that you enjoyed the location of the hotel and the amenities we offer. We are also glad to hear you were able to enjoy the complimentary breakfast we offer to start your day. We look forward... More 

Enderby, Canada
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was the perfect end to a stressful trip down 401. Very comfortable. Very quiet. Very clean. Good shower. Free wifi. Great restaurants nearby. . State and Main a must try. Will be our spot to stay when in the area .

Helpful?
Thank Denise C
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Denise C, Thank you so much for your kind review regarding your recent stay at the Best Western Plus Kitchener. We are so happy we could accommodate you while you were in the area. We are thrilled you enjoyed the location of our hotel and the amenities we offer. We look forward to having you stay with us again... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

So I stayed here last night for one night...upon checking in asked if I could have a later check out ....a half hour later...no was the answer and also specifically asked if I was in a room with traffic noise...."you should be ok"..ya...no...traffic noise disturbed my sleep all night....and yay I have a 12 hour day ahead of me. Will... More 

Helpful?
Thank Robin A
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear Robin A, Thank you so much for reviewing your recent stay at the Best Western Plus Kitchener. We truly appreciate all feedback from our guests. We are so sorry to hear that we did not meet your expectations during your stay. Late check outs are never guaranteed and are based on availability. We hope we are able to make... More 

Wyoming, Canada
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Within walking distance to many fast food, Italian, and steakhouse restaurants. Close to many local attractions and right on Highway 7/8. Very pleasant, efficient staff. Plentiful hot breakfast with scrambled eggs, bacon, waffle-maker, etc.

Review collected in partnership with Best Western

Helpful?
Thank mikenagle00
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear mikenagle00, Thank you for taking the time to review your stay at the Best Western Plus Kitchener. We are so happy that you enjoyed the location of our hotel and the amenities we offer. We are glad you were able to enjoy the complimentary hot breakfast to start off your day. You are always welcome at our hotel and... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We were in Kitchener for Moparfest - biggest all Mopar car show in Canada!!! Every year we stay at this Best Western hotel. Everything was perfect. Hotel was clean, everything was in good repair. The hotel even brought in Security personnel for the weekend to watch over our show cars as we slept. All staff was very accommodating and tended... More 

Helpful?
Thank ALine M
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear ALine M, Thank you for your kind words regarding your recent stay for Moparfest. We are so happy you enjoyed your weekend at the Best Western Plus Kitchener. Our staff works hard to ensure all guests feel right at home and everything runs as smoothly as possible. We will certainly pass along your generous words to our staff members.... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2016

The Hotel is clean, the Front desk very professional , helpful and knowledgeable was helping to give me directions , the HK Staff clean the room on time and organized the Room daily in good manner , the Breakfast have a lots of items with good presentation and fresh food, hoping to come soon to this property

Helpful?
Thank 997nadyg
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear 997nadyg, Thank you so much for your kind review regarding your stay at the Best Western Plus Kitchener. We are so happy you enjoyed your visit and will pass along your kind words to our staff. Everyone works hard to ensure all guests feel right at home. We are glad you were able to enjoy the complimentary hot breakfast... More 

Whitchurch-Stouffville, Canada
Level Contributor
170 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed August 16, 2016

This hotel is clean, neat and tidy. We got a room on the main floor which was what we had asked for. We parked the car outside the door and enjoyed our evening. Breakfast was included and was a buffet, of the usual items being offered.

Helpful?
Thank MelNew14
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review

Dear MelNew14, Thank you for taking the time to review your recent stay at our hotel. We are so happy your enjoyed your stay and we were able to accommodate your request. You are always welcome at the Best Western Plus Kitchener and we look forward to having you stay with us again soon. Yours in Hospitality, Rebecca Otten More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Kitchener-Waterloo

Address: 2899 King St E, Kitchener, Ontario N2A 1A6, Canada (Formerly Comfort Inn)
Location: Canada > Ontario > Region of Waterloo > Kitchener
Price Range: $91 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kitchener-Waterloo 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Comfort Inn Kitchener
Kitchener Comfort Inn
BEST WESTERN PLUS Kitchener-Waterloo Ontario
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