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Best Western Voyageur Place Hotel

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Best Western Voyageur Place Hotel
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214 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Edmonton, Ab
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

We made a last minute decision to stay in Newmarket and picked the Best Western. The receptionist was great. When I arrived she was on the phone with someone, looked at me and let me know she knew I was there. I walked away from the desk while she was on the phone and another person came in and checked... More 

Helpful?
Thank Dinolady
Shanghai, China
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed a couple nights while family stayed well over a week. The rooms were nice, clean and a decent size. The beds were okay, not overly hard or soft. (Pillows were awesome, and PLENTY) The staff were excellent, very helpful and always smiling. Very happy with customer service. Though the hotel had no pool, they did offer a free... More 

Helpful?
Thank Quarrell
Kitchener, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We were in the area for a wedding and stayed for 1 night at this hotel, which we've stayed at several times before. It is comfortable and pleasant. The staff are friendly and helpful, the rooms are large and very clean, and the beds are very comfortable. The hotel has been redecorated since we were last there.

Helpful?
Thank 219judyg
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Judy, It was kind of you to take the time to post a review and also notice we have been busy redecorating. It is our pleasure to have met your needs as we feel rewarded when guests choose to return. Regards, Lynda Aucoin, General Manager More 

Canton, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was so impressed with all of the staff from the front desk to housekeeping. They truly understand the concept of Customer Service. Each morning I was greeted by the staff to welcome me to my day and ascertain if I had had a good night's rest. They all wanted to make sure that all of my needs were met.... More 

Review collected in partnership with Best Western

Helpful?
Thank Carol M
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Carol, We really appreciate your “Best Customer Service” online review. I thank you for recognizing our caring team and clean rooms as these are two of our key commitments. Our guests often praise The Buttery Restaurant as it has ranked among the top 3 (of 227) restaurants on Trip Advisor for years. Thanks again, Lynda Aucoin, General Manager More 

Sarnia, Canada
Level Contributor
123 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had booked our room through Expedia and were disappointed to find that meant our room was to be in the motel-like section of the property, and on ground level. We didn't need the room immediately (we did arrive before normal check-in) but would be returning later in the evening. The staff worked with us and for a minimal upgrade... More 

Helpful?
Thank 24vacation
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

We appreciate your recommendation and look forward to your return. I hope your experience will encourage all readers to contact the Hotel directly (whatever chain that may be) to reserve exactly what they expect rather than booking through an online travel agent. We have staffed our Front Desk to answer those calls. With Gratitude, Lynda Aucoin, General Manager More 

Ottawa, Canada
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel was great for our one night stay. Staff very friendly and always greeted us . The room was clean and spacious for our family. The air conditioning was loud as it was an older unit by the window. It also blows the curtains out and the sun shone through early in the morning. I'm a light sleeper when travelling... More 

Helpful?
Thank Shannon R
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Shannon, It is rewarding to read that we were able to earn your recommendation after a short visit. As you can imagine, in recent weeks, the air conditioners have been running steadily and keeping our Maintenance department busy with tune ups. Thank you for alerting us to a noisy one. In appreciation, Lynda Aucoin, General Manager More 

Newmarket, Canada
1 review
5 of 5 stars Reviewed July 12, 2016

The room was large and comfortable and very clean. All amenities functioned properly. Parking was very convenient. Beds were very comfortable. Room was ready upon our arrival and our upgrade request was fulfilled. Great location, close to shopping and restaurants. I would definitely stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Kimberly M
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Kimberly, Thank you for taking the time to write a lovely review. As you mentioned, we are positioned well with many conveniences in the area, within walking distance. We look forward to your return, Lynda Aucoin, General Manager More 

Barrie
Level Contributor
88 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed July 1, 2016

I stayed here for 2 days because of my husband having surgery at Southlake. The front desk staff have been incredibly friendly. Every time I returned I was asked if all was ok. I had read TA reviews and knew I didn't want the motel part at the back..(only because as I was alone) and I would feel safer in... More 

Helpful?
Thank laing1
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Laing, Your thoughtful review and recommendation has been well received. I am pleased to hear that we were able to offer support to you at this stressful time. We do our best to live up to the motto: "Stay with People who Care". You have certainly made our day and I thank you, Lynda Aucoin, General Manager More 

London, Canada
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 27, 2016 via mobile

Stayed for one night with 2 other guys for a golf tourney. We didn't have reservations. Two very friendly ladies at the counter on check in took care of us right away. We got a 2 bedroom with a pull out couch that was perfect as well they offered a military discount. We actually came here because the Holiday Inn... More 

Helpful?
Thank Rover701
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Rover, Thank you for sending an online post of your experience with us and an assessment of our property. I really appreciate you recognizing our caring team and clean rooms as these are two of our key commitments at Best Western. In appreciation, Lynda Aucoin, General Manager More 

Ottawa, Canada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 27, 2016

The hotel is excellent, well staffed and well located in the Newmarket area. The hotel has excellent facilities. If possible though, try to stay in the main hotel. The motel part is aged and dated and the quality of the accommodation drops substantially from that of the hotel itself.

Review collected in partnership with Best Western

Helpful?
Thank John S
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear John, We appreciate your “excellent hotel” recommendation. Some of our guests (and staff) prefer and specifically request the outside access / back exterior “motel” section of our property and others the interior access / main “hotel” building. We are fortunate to offer economy rooms to suites. Thanks again, Lynda Aucoin, General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our modern, 100% smoke free hotel offers meeting and conference facilities for up to 75 people, full service restaurant and 97 well-appointed guest rooms, featuring Simmons Beautyrest® Pillow Top mattresses, 37″ HD LCD TV’s, FREE WiFi High Speed Internet, and free parking. ... more   less 

Additional Information about Best Western Voyageur Place Hotel

Address: 17565 Yonge St, Newmarket, Ontario L3Y 5H6, Canada
Location: Canada > Ontario > Newmarket
Price Range: $87 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Voyageur Place Hotel 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Newmarket
Newmarket Best Western
Best Western Voyageur Place Hotel Newmarket, Ontario
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