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Best Western Voyageur Place Hotel

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248 Reviews from our TripAdvisor Community

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Showing 245: English reviews
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Ottawa
Reviewed 1 week ago

Room was clean, bed comfortable.The heat/air system was noisy and came on and off frequently through the night affecting our sleep. We found front desk and service staff were friendly and efficient, but was awakened early on a Sunday morning by the cleaning staff talking loudly in the hall. Not many choices in the area, but I will try one...

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Helpful?
Thank AsIfOttawa
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

We appreciate your feedback. Guests have been pleased with their sleeping experience on the Simmons Beautyrest® pillow top beds. Thank you for alerting us to a HVAC unit that may be in need of a tune up. I do apologize your Sunday morning arrived earlier than planned; I will share your comment with our Housekeeping staff that started at 9am...

Orillia, Canada
HOTEL’S FAVORITE REVIEW
Reviewed January 30, 2017

I stayed in this hotel during my husband's heart bypass surgery in South Lake Hospital. The hotel was very accommodating as I had to extend my original booking. I ended up staying for 9 days altogether. Breakfast was served early so I was able to get to the hospital for the beginning of visiting hours. It is just a short...

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Thank Diane F
About Hotel's Favorite Review
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Diane, Your thoughtful review and recommendation has been appreciated. I am pleased to hear that we were able to offer support to you at this stressful time. We do our best to live up to the motto: "Stay with People who Care". Our guests often praise The Buttery Restaurant as it has ranked among the top 5 (of over...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

I always stay here when in town. As always these three nights were great. Hotel staff are efficient and friendly, the public areas and my room was spotless. Ideally located right across from the mall and near restaurants.

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Helpful?
Thank A TripAdvisor Member
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

It is a sincere pleasure to accept your praise on behalf of our team whom I know are worthy of such a review. We truly appreciate your loyalty and look forward to your return. In appreciation, Lynda Aucoin, General Manager

Niagara Falls, ON
Reviewed 2 weeks ago

I stayed here due to work and it's very conveniently located for restaurants and shopping for my down time. The rooms are clean and the front desk staff is outstanding. There's easy access to highways as well as town. A very good stay.

Review collected in partnership with Best Western
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Helpful?
Thank pniag
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

I thank you for recognizing our caring team and clean rooms as these are two of our key commitments at the Best Western. We genuinely appreciate your recommendation for us on Trip Advisor and welcome the comments you shared regarding your stay. Thank you again for your acknowledgement, Lynda Aucoin, General Manager

Reviewed 3 weeks ago

It was a long weekend and hotels were booked in the area. My Mom suddenly passed away. I had to stay at another hotel for 2 nts. asked for a third nt. and return nts. Prices were more expensive to stay and hotel was not well kept. I am so glad I called BW, got a special rate for bereavement...

Review collected in partnership with Best Western
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Helpful?
Thank 418sandred
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

I am pleased to hear that we were able to meet your needs at this difficult time. We do our best to live up to the motto: "Stay with People who Care". Your kind review and recommendation has been appreciated, Lynda Aucoin, General Manager

Reviewed February 13, 2017 via mobile

Spent one night on business. Quick check in & out which I really appreciate. The breakfast restaurant was fabulous. Was close to a variety of restaurants including Pickle Barrel just down the street. The room was spacious & clean. Hotel was quiet & cozy.

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Thank Daniela A
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Daniela, As a business traveler, we were pleased you took the time to post this thoughtful review as it is truly valued. The Buttery Restaurant; just off our lobby (since 1988) prides themselves on providing “Better Food and Better Service”. I am not surprised to read you had a fabulous meal. Thanks again, Lynda Aucoin, General Manager

Reviewed February 8, 2017

It's a Best Western, so you know what you'll expect but the Staff here is remarkable and makes being from home is little less painful. Very well located, restaurants and shopping all around. There is also a restaurant next to the lobby.

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Thank Sleeman1999
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Thank you for contributing an online recommendation for us on Trip Advisor. We really appreciate your positive comments as they support our ongoing efforts to improve our guest satisfaction scores. I am one lucky GM indeed; to have this dedicated team at our hotel. With gratitude, Lynda Aucoin, General Manager

Toronto, Canada
Reviewed February 8, 2017

We stayed here for a competition for one of my kids. It was ok, my daughter was freaked out that we were on the main floor in an outside room (more like a motel), but the room was very clean and close to shopping (right across the street from a big mall) and there were many restaurants nearby. The lobby...

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Thank bjchmummy
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

I am pleased to read the room was very clean and the location was great for your family. Some of our guests (and staff) prefer and specifically request the outside access / back exterior “motel” section of our property and others the interior access / main “hotel” building. We are fortunate to offer economy rooms to suites. Regards, Lynda Aucoin,...

Reviewed February 7, 2017 via mobile

Our family of four stayed here while attending the Aurora hockey tournament. We were greeted by courteous and friendly staff at the front desk. Check in was simple and easy. Luggage carts were conveniently located by the front door making it easy to get all of our hockey gear to the room. Housekeeping staff were friendly. Our room was clean...

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Helpful?
Thank Sean P
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Sean, Thank you for your kind feedback; we appreciate your recommendation. As you mentioned, we are located across the street from Newmarket's premier shopping mall; with well-known brand names from Apple to Zara; they have it all. If your travel brings you back to Newmarket; we would be delighted to host your family again. Sincerely, Lynda Aucoin, General Manager

Reviewed February 4, 2017 via mobile

Clean and functional room. Working shower with hot water. No grounds to speak of. Parking painful possibly due to overflow from adjacent small stores with limited parking. If you need a decent room in a basic hotel this is adequate.

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1Thank Planet100
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

I do apologize for not exceeding your expectations; as that is what we strive to do. Our free parking spaces can be found on the South, West, and East sides of the Hotel. Thank you for the feedback you provided, we want to offer a superior experience for guests in the future, and hope you will return. With Regret, Lynda...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our modern, 100% smoke free hotel offers meeting and conference facilities for up to 75 people, full service restaurant and 97 well-appointed guest rooms, featuring Simmons Beautyrest® Pillow Top mattresses, 37″ HD LCD TV’s, FREE WiFi High Speed Internet, and free parking. ... more   less 

Additional Information about Best Western Voyageur Place Hotel

Address: 17565 Yonge St, Newmarket, Ontario L3Y 5H6, Canada
Location: Canada > Ontario > Newmarket
Price Range: $76 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Voyageur Place Hotel 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Best Western so you can book your Best Western Voyageur Place Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Newmarket
Newmarket Best Western
Best Western Voyageur Place Hotel Newmarket, Ontario
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Voyageur Place Hotel staff and other travelers.
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Questions? Get answers from Best Western Voyageur Place Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on 4th floor on rear of hotel. Had issues with noise in next room and hallway.”
 of 5 bubbles AsIfOttawa, 1 week ago | Read review
“there are two sections, I like the tower instead of the two story high building (room door open to the outside like a motel)”
 of 5 bubbles Sleeman1999, Feb 8, 2017 | Read review
“Go for an inside room unless you want a "Motel" type room”
 of 5 bubbles bjchmummy, Feb 8, 2017 | Read review
“I like the ground floor. You can park right outside your room and access your vehicle from the sliding glass doors.”
 of 5 bubbles kevswick, Dec 8, 2016 | Read review
“For seniors or the physically disabled with baggage, a ground level room is likely the better choice.”
 of 5 bubbles zephyer1947, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question