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Holiday Inn Express Hotel & Suites Newmarket

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Holiday Inn Express Hotel & Suites Newmarket
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181 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Kincardine, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

When we approached the hotel it had a very nice appeal to it. The parking lot and greenery was clean and great curb appeal. Checked in with a welcoming staff. Went to our room and it was fresh and clean. Checked the bedding and washroom, as I usually check this immediately at all hotels. Perfect, no problem. Used their pool... More 

Helpful?
Thank rogeraike
Ottawa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

3 families with children, We chose this hotel for the pool. The first evening we arrived, the pool was open but the color did not look the greatest. The next morning the pool was closed, and remained closed for the duration of our trip. When we spoke to management the first morning, they promised it to be open the following... More 

Helpful?
Thank LisaBuder
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for taking the time to write us a detailed review. It is our goal to consistently provide superior service. We appreciate you taking the time to share your comments with us and bringing this matter to my attention. It is unfortunate the quality of service you received prevented you from fully enjoying your stay with us. We regret... More 

Travelers are raving about these Newmarket hotels

Toronto, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Breakfast was one of the best free hotel breakfasts I've had. I especially liked hard-boiled eggs, pancakes and hot cereal, and ripe bananas, and there was lots of milk to drink! Taps in the bathroom sink and kitchenette sink had no cold water. The staff were amazing, and let me have free bottled water for my cold water and assured... More 

Helpful?
Thank drncc1701
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for the amazing review. We are delighted to hear about your stay with us. We appreciate you taking the time to mention all the great stuff and services we provide. We love to read about ways to improve but sure delighted when our guests take the time out to say how wonderful our location is as well. We... More 

Sydney, Australia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a night before a wedding and the hotel had everything we needed. It was clean, had a small indoor pool and spa, included breakfast and rooms were very large and clean. You'd do well to pick it apart to be honest.

Helpful?
Thank Steven P
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for taking the time to write us an awesome review. It is our goal to consistently provide superior service and we are delighted that you enjoyed your stay with us. Visit us again soon Best Regards More 

Burlington, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2016

PLEASE DO NOT BOOK HERE FOR WEDDINGS!!! AVOID THE STRESS! From the get go this hotel was a complete nightmare for booking rooms. We needed to block off 18 rooms for our wedding and were given a code for our guests to use during booking to ensure they get a discounted rate and are part of our wedding block. This... More 

Helpful?
Thank T_Beasley1251
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for taking the time to write us a review. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions as it is our goal to consistently provide superior service and accommodations. We’re sorry you received service which was unacceptable. After reading your review I noticed most of... More 

Sudbury, Canada
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed June 10, 2016

I have stayed at this hotel several times previously and always found the staff great and the hotel and rooms clean and up to par. That's why I didn't hesitate to make a one night reservation for a work trip to Aurora. I normally always have my confirmation number with me but for some reason, this time I didn't have... More 

Helpful?
1 Thank Backmannnnn
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Dear Backmannnn, I am so sorry to hear we did not meet your expectations and after reviewing every Guest, Front Desk, log and bookings for the month of June to help determine your reservation number so as tto reach out to you by phone or email; I am at a loss. Please call/email (905-853-1030x 5003/ sales@hinewmarket.com) and let us know,... More 

Burlington, Canada
1 review
1 of 5 stars Reviewed June 6, 2016

I'm not going to get into all the horrible details of staying at this place, except to say they caused so much stress on my daughters wedding and that the customer service is absolutely the worst of any I have ever encountered anywhere. I have traveled to a lot of places and stayed at a lot of nice and not... More 

Helpful?
Thank brendag988
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Dear Brendag988, Thank you for the feedback. It is our goal to consistently provide superior service and accommodations; therefore, we are sincerely concerned when we fall short of your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed June 5, 2016

Just wanted to say thank you for allowing me to use your breakfast service even though I was not even staying at your hotel. People at the front desk deserve my gratitude and this is my way to pay it forward. T H A N K Y O U P.s love your Canadian spirit

Helpful?
Thank dcastill0
1 review
5 of 5 stars Reviewed May 31, 2016

The staff were very friendly. They let us use the eating area after hours to eat with our team. We were in turn respectful and cleaned up after ourselves. The hotel was clean and cleaning staff was quick and cleaned rooms early. There was no noise going on throughout the night as I have experienced in other hotels when traveling... More 

Helpful?
Thank Sheri C
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for the amazing review. We are short of words to express how delighted we are after reading your review. We thank you for your time and look forward to your next visit to Newmarket. Best Regards More 

Ontario, Canada
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 30, 2016 via mobile

Stayed 2 nights while my husband was on a weekend course nearby. We were greeted extremely cheerfully after arriving late on Friday evening by the two guys at the front desk. Beds comfy, room clean and breakfast was good with cereal, fruit, and hot options. The only negative really was the fact that smokers hang around the front entrance which... More 

Helpful?
Thank huzza1
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review

Thank you for taking the time to write us a review. We appreciate your comments and always strive to provide comfortable and friendly accommodations. we have taken note of your valuable comments and will use these to monitor and improve areas that may benefit from additional attention. Best Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Enjoy your stay at the Newest Holiday Inn Express & Suites located in the heart of Newmarket Business Area, with major Highways like Hwy 404 and Hwy 400 just minutes away. Whether the reason be to get away from home or to relax in a quiet atmosphere, the Holiday Inn Express will give you the comfort you are looking for. With our complimentary Hot Breakfast, Indoor Pool & Whirlpool, wired & wireless Hi-Speed Internet, Fitness Room, Busniess Center and many other amenities that will make your stay a memoriable one. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Newmarket

Address: 100 Pony Dr, Newmarket, Ontario L3Y 7B6, Canada
Location: Canada > Ontario > Newmarket
Price Range: $96 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Newmarket 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Newmarket
Holiday Inn Express Hotel & Suites Newmarket Ontario
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