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BEST WESTERN Inn On The Bay

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442 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Halton Hills, Canada
Reviewed 4 days ago NEW

We stayed here over Christmas this year and again had nothing but great treatment by the check in and restaurant staff!!! Would be a great place for a company retreat or business functions. We3 also attended a wedding here a year ago and everything was perfect!! We are planning a long weekend fishing trip this summer with two other couples...

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Helpful?
Thank Erik K
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Erik K, Thank you for posting such positive feedback regarding our hotel. I am thrilled that you enjoyed your experiences enough to speak so highly of us and return again for your fishing trip this summer. We will look forward to hosting you and your friends while you take in some of the natural beauty this area has to...

Kitchener, Canada
Reviewed 4 days ago NEW

We came to Owen Sound to attend a funeral. We found the front desk staff when we checked in barely civil. In fact I was left with the impression that the clerk would have preferred we stayed elsewhere. That said, the hotel was clean - the room nice - bed comfortable. The included "breakfast" was mostly cold cereals, instant oatmeal...

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Helpful?
Thank Larry M
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Larry M, I would like to personally apologize for your check in experience at our hotel. This is certainly not the standard we set for ourselves as you will see in other reviews. We are so well known for having caring and compassionate staff members so this feedback is a bit troubling. I will be sure to address it...

Milton, Canada
Reviewed 5 days ago NEW

I will definitely be back with my family, the rooms were great and the restaurant was amazing. We ate breakfast, lunch and dinner there and were not disappointed. The staff was excellent and cared about making your stay as best as possible. The only thing it is missing is a pool but they have a hot tub, whirlpool and sauna.

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Helpful?
Thank fox2017
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi fox2017, Thank you for posting this review regarding your stay at our hotel. It is gratifying to see that you noticed our efforts in quality and appreciated the genuine caring customer service. I will be sure to share your comments with all of the staff here in appreciation for what they do. We will look forward to having you...

Stockholm, Sweden
Reviewed 3 weeks ago via mobile

We had private christmas celebration in a rented hall with buffet included. The christmas food was very good, and we all loved the wide selection of fresh tasting vegetables/fruits/pickles that accompanied the meal. Staff was friendly and very service minded. (One of the staff even offered to clean a messy tray of an high chair after dinner). This kind of...

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Helpful?
Thank ArrivalsSE
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi ArrivalsSE, Thank you for your kind compliments regarding your experience at our hotel. Our focus has always been on quality product and service so it is great to read exactly that in your review. Our staff are some of the best in the business at making sure our guests are satisfied and enjoying their experience here. We hope you...

Reviewed 3 weeks ago via mobile

The rooms are always very clean when we have stayed here, and the staff are so friendly!! The restaurant food is very good with a wide selection. The pool area is cleanly as well as the sauna! Laundry on site and it's pet friendly!! No complaints, would stay again !

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Helpful?
Thank Cierra H
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Cierra H, Thank you for posting such wonderful feedback regarding our hotel. I am happy that you enjoy our facility enough to return again without hesitation. We would be thrilled to have you back with any family (furry or not) you would like to bring along. Be sure to ask about our care package for for pets at check...

Reviewed 4 weeks ago via mobile

Came to Owen Sound for work and ended up snowed in as all highways out were closed. Staff was great and very accommodating. Continental breakfast was great. I've heard it's the best place to stay in Owen Sound. Glad I got a room.

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Helpful?
Thank Shawn L
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Shawn L, Thank you for taking the time to post this feedback regarding your experience at our hotel. I am sorry that you had to stay under such circumstances. We are amidst a true Canadian winter and this can be difficult for travelling among other things. It is nice to see that you enjoyed your stay and we hope...

michigan
Reviewed November 14, 2016

Great staff, close to the stadium and great beds. Restaurant is good for continental. We did not have dinner it was too busy. Close to the waterfalls which I highly recommend visiting. Free parking. The sofa sleeper is the new type which we found to be excellent.

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Helpful?
Thank MichiganTrevor
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi MichiganTrevor, I am glad that you enjoyed your experience while staying at our hotel. We have a beautiful hotel located in a beautiful city and we could not be more fortunate. Our reputation for providing a clean, quiet and comfortable stay is a result of the extra efforts of everyone working here. We hope to have you back to...

Mississauga, Canada
Reviewed November 12, 2016 via mobile

Great hotel - wonderful restaurant. The beds are always comfortable and I like the fact that you have to use your room key to access the floor. A little more pricey than most Best Westerns but worth it. The staff were very welcoming even though we were cheering for the visiting team! We had a great time and would come...

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Helpful?
Thank Karen19691969
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Karen19691969, Thank you for posting this wonderful review of your experience at our hotel. We are an ideal location for the OHL hockey games being right beside the arena but we are also very well known for being a nice quiet and clean place to stay. It is great to see that you enjoyed our restaurant while you stayed...

Kitchener, Canada
Reviewed November 9, 2016

The hotel is very clean with high class appointed decor. Very friendly and accommodating staff, Although it is away from the business section of the city, the view of the bay is very nice. It is relatively close to other scenic sites as well!

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Helpful?
Thank Peter L
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Peter L, Thank you for posting these comments regarding your experience at our hotel. I am glad to see that you noticed our efforts towards cleanliness here as well as the decor after renovations have taken place. It is nice to be a little out of the city center so we can provide such a beautiful and quiet location...

Bridgeport
Reviewed October 21, 2016 via mobile

Rooms clean & fresh. Fabulous service. Lots of towels, extra blanket if you need it. The restaurant has great food. Wedding well organized, reception dinner perfect. Best Eggs Benedict ever. Thanks Best Western

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Helpful?
Thank Zinnia52
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Zinnia52, As manager of the hotel, your review is almost thrilling to read. It is short and very much to the point with what you experienced while staying here. With all of the hard work that goes into the "wedding experience" at this hotel, I couldn't be happier with your feedback. Thank you for taking the time to post...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about BEST WESTERN Inn On The Bay

Address: 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
Location: Canada > Ontario > Grey County > Owen Sound
Price Range: $129 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn On The Bay 2.5*
Number of rooms: 100
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Also Known As:
Best Western Inn On The Bay Hotel Owen Sound
Best Western Owen Sound
Owen Sound Best Western
Inn On The Bay
BEST WESTERN Inn On The Bay Owen Sound, Ontario
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Inn On The Bay staff and other travelers.
1 question
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Ontario

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Questions? Get answers from BEST WESTERN Inn On The Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Water view rooms are nice!”
 of 5 bubbles ErikK671, 4 days ago | Read review
“Get a lake view, nice in the summer and winter.”
 of 5 bubbles fox2017, 5 days ago | Read review
“We were lucky to have room 264 the suite”
 of 5 bubbles MichiganTrevor, Nov 14, 2016 | Read review
“Waterview would be ideal but suites look into a colourful bush”
 of 5 bubbles carmichael2016, Oct 3, 2016 | Read review
“Room 365 or 465”
 of 5 bubbles Luvtravel41, Sep 24, 2016 | Read review
5 of 5
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