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Comfort Inn

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Comfort Inn
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128 Reviews from our TripAdvisor Community

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Showing 123: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights at this Inn hoping that it would be a nice place while visiting family. Definitely a BAD decision. We had pre-booked the room a few days in advance. We read the reviews before booking and thought it sounded like a good hotel. It started out with a second floor room at the end of the hall.... More 

Helpful?
1 Thank Victoria M
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for expressing your opinion regarding your recent stay at your hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expections. Your satisfaction is important to us and we will be using your feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Gananoque
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had great service, very clean and neat room, great breakfast and a perfect weekend holiday at the Comfort Inn in Pembroke Ontario. Very friendly staff. We couldn't ask for more. Thank you Comfort Inn.

Helpful?
Thank Anne P
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guest. We hope to see you again soon! Sicerely, Carolyn Aubin-Elliott General... More 

Port Sydney, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great stay been coming here for 10 years never disappointed great staff rooms are always clean, breakfast is great, the girl that looks after the breakfast is good at her job. Everyone is so friend they make you feel right at home. Rates are great and lots of restaurants and malls in the area.

Helpful?
Thank Bill W
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Bill, Thank you for completing our online survey regarding your recent stay at our hotel. It is always a pleasure to see you and we hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager Choice Hotels Pembroke More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 21, 2016

Stayed for one night while visiting in Pembroke. Had a room on the 2nd floor which was not a problem but keep in mind there is no elevator. It is handy that a parking lot is available at the rear of the property with a door accessible with your room key. The room was clean and well appointed. Fridge is... More 

Helpful?
Thank 155019tripper
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General... More 

Richmond, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2016

Room was clean and bed was comfortable. A quiet hotel with no noise to disturb us. Walking distance from a couple of restaurants and a large drugstore. Free breakfast in the morning providing enough to keep us going until lunchtime.

Helpful?
Thank June H
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Parry Sound, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 27, 2016

The Comfort Inn met my expectations in terms of cleanliness, comfort and service. I was pretty shocked, however that there's no recycling for all the paper and plastic that results in their breakfasts. When I asked about recycling my plastic yogurt containers and paper plate, they said they just throw everything out. In this day in age, that's just ridiculous!... More 

Helpful?
Thank Margaret W
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General... More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

This Comfort Inn is really no different from any other... which gives you a great sense of relief knowing what to expect. Front staff are attentive and welcoming, and even accommodated my last-minute request for a late check out. King room was clean and well appointed, and the maintenance staff actually respect the Do Not Disturb sign. Fun little mini... More 

Helpful?
Thank G Lee S
Oldham, United Kingdom
Level Contributor
98 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 9, 2016

Stayed here for one night when passing through Pembroke. I had a first-floor room in which everything worked and everything was spotless and in good order. The bed was particularly comfortable. The hotel is on a main road but I had no problem with traffic noise. Comfort Inns are normally very goo but I thought this one a little better... More 

Helpful?
Thank Maus59
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and very much appreciated. We can assure you that we will do everything possible to create an enjoyable experience for all of our guests. It was a pleasure having you stay at... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed May 29, 2016 via mobile

I just went here this past weekend with my boyfriend...we were white water rafting and preferred a hotel over camping, cabin etc. They've recently renovated and the place looks great! Attractive, clean, comfortable, nice smelling toiletries (lol) and free breakfast (which includes eggs, not just muffins and other carb stuff!!) I'm not fussy about hotels in general, but I've recently... More 

Helpful?
Thank tinacmc
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Thanks again for your... More 

Renfrew
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2016

I stayed at the Comfort Inn the night my wife had emergency surgery. The desk clerk was extremely helpful and accommodating. The hotel is on the main street and close to everything, from restaurants, gas stations drug stores etc. The breakfast was excellent though the seating area is a little small. The room was very clean and comfortable.

Helpful?
Thank Gerald L
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
The newly renovated Comfort Inn Pembroke is 100% smoke free. All guest rooms have a 32 inch flat screen television, refrigerator, microwave, wireless internet, hair dryer, coffee maker, iron and board. Ground floor rooms have patio door access. Enjoy a complimentary breakfast in the new breakfast room. Items include eggs, bacon or sausage, freshly made waffles, yogurt, fresh fruit, assorted breads and cereal, juice, coffee and tea. The only hotel overlooking the Ottawa River in Pembroke, The Pembroke Comfort Inn offers a large back yard for you to relax in. Putt 9 holes, BBQ your dinner or just lounge on our sundeck and enjoy the sun. ... more   less 

Additional Information about Comfort Inn

Address: 959 Pembroke St E, Pembroke, Ontario K8A 3M3, Canada
Location: Canada > Ontario > Pembroke
Price Range: $106 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke, Ontario
Pembroke Comfort Inn
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