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BEST WESTERN Pembroke Inn & Conference Centre

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BEST WESTERN Pembroke Inn & Conference Centre
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225 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Kitchener, Ontario, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arrived without a reservation and was surprised they had a room available.The staff was very friendly and helpful,room was clean and large,very nice salt water pool,hot breakfast was included,very nice hotel which was updated in 2015.well stay here again,very central with the express way at your back door.

Helpful?
Thank Woodro H
Peterborough, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

first room provided has strong smell of smoke. Hotel provided other room. Moving of bags inconvenient. Someone should be checking rooms before customers go inside. especially since the staff told me all rooms are non smoking. How did the cleaning staff miss this? Makes me wonder about rooms being cleaned.

Review collected in partnership with Best Western

Helpful?
Thank Guy C
Alliston, Canada
Level Contributor
118 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a great hotel for a large group, the staff are terrific, the food was very good. We held our wrap up banquet in a small room off the dining room which was very comfortable. If you are looking for a base while exploring the valley, I would strongly suggest this hotel.

Review collected in partnership with Best Western

Helpful?
Thank Buicklover
LaFayette, New York, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 1 night on a motorcycle trip. Hotel is close to highway but a fair distance from town. ...complicated somewhat by road construction. Great fitness center on site. Had breakfast on site. Beds were comfortable and hotel was quiet at night even though it was almost sold out.

Helpful?
Thank Jeff C
New Liskeard, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

Our stay at the Best Western was excellent, the rooms were large and clean and the front desk is very helpful. Also if you arrive late you can order pizza until 11:00pm. Also a great place to stay if you are going White Water Rafting with OWL

Review collected in partnership with Best Western

Helpful?
Thank raymondl971
Canada
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pretty standard, modern refresh throughout but still is an older hotel. Rooms were larger than today's standards, with small kitchenette. Air conditioning is very loud. You also hear a lot of hallway noise. Breakfast included. Would I stay here again if in Pembroke, likely not.

Helpful?
1 Thank Renee H
Seattle, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Any room adjacent to the indoor pool or overlooking it will have a front row seat to sirens announcing wave action in the pool - every 15 minutes beginning at 0800 hrs. Even on Sunday and bank holidays. Either everyone into the pool or stay in another property. And don't be surprised when checking in to see $250.00CAD security deposit... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jeff L
Timmins, Canada
Level Contributor
208 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Another great Best Western property! My favorite hotel chain. Consistently great accommodations & Pembroke location delivers what I expect. I recommend it! If you are in Pembroke check it out. It is a great spot.

Helpful?
Thank Barry L
Burlington, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 3 days in July 2016 at this hotel. As motorcycle riders we were touring some of the best roads in Ontario for motorbikes. Our first impression was excellent. Beautiful renovation, indoor pool and on site restaurant with bar. What could possibly go wrong? Well, the understaffing of the on site restaurant for one. unbearably slow but pleasant service.... More 

Helpful?
Thank RDazzle
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The decor is nice, and rooms well laid out!! Disappointed in our King Suite, we're not able to get the a/c heat balanced, and maintenance left for the night, made a loud noise for quite a while even after turning it off, so then we roasted all night until turning a/c on again, which then blasted until we turned it... More 

Helpful?
Thank Carissa & David L
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Carissa & David L, firstly, thank you for taking the time to provide your feedback, we sincerely appreciate it. Secondly, our sincere apologies for the issues you experienced during your stay. We aim to provide a superior Guest experience but it is obvious we did not achieve that for you. I would love to discuss this in further detail... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Ottawa Valley’s largest "All Indoor Recreational Hotel" and Conference Centre….with controlled & monitored indoor corridors, indoor tropical pool with whirlpool, 6000 Sq. Ft. Fitness Centre (free to hotel guests), dining and lounge, huge fireplace Lobby, and Conference Centre for 400 persons – all under one roof. The modern guest rooms are bright & spacious with most comfortable seating and beds, with many extra amenities including 32” LCD TVs. Room types include Leisure, Poolside, Fireplace, Executive suites, and full one bedroom suite. ... more   less 

Additional Information about BEST WESTERN Pembroke Inn & Conference Centre

Address: 1 International Dr | ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6W5, Canada
Location: Canada > Ontario > Pembroke
Price Range: $115 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Pembroke Inn & Conference Centre 3*
Number of rooms: 88
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Also Known As:
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke Best Western
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