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BEST WESTERN Pembroke Inn & Conference Centre

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1 International Drive | ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6X9, Canada
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211 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

After reading some reviews on Tripadvisor, I expected more of this hotel. The staff is kind and helpfull. Rooms are big enough, but the towels were dirty. In the evening we ate at the hotel. I can say, it was very good! Especially the ribs. However the breakfast-buffet was not so good. You get only one drink and for a... More 

Helpful?
Thank Ferry d
Level Contributor
15 reviews
5 of 5 stars Reviewed 3 days ago NEW

we had a monthly membership for the pool at the best western in pembroke. i have a small daughter. the staff where very helpful and polite. it is very clean and a really wonderful spot to go to. the hours where nice and flexible. and its salt water!! way better for you. all in all we will be going back.... More 

Helpful?
Thank Britany S
Ottawa, Canada
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I always look for a hotel with good workout facilities and this has a very nice large weight room and aerobic machines. Also a smaller sized indoor pool and hot tub. Basic breakfast is included. For instance 2 eggs (any style), bacon toast and coffee are included. Rooms are comfortable with mini fridge and microwave. Access to a kettle at... More 

Helpful?
Thank BarreMP
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Loved this spot, as a family of 5 two adults 3 small kids age 8 and two 5 yr olds Pros.. the room was great staff very on the ball and friendly.. swimming pool was awesome gave kids something to do besides watch tv ask for any extras pillows blankets towels you get it fast.. the queen sized bed was... More 

Helpful?
Thank Lynn T
Innerleithen, United Kingdom
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here on for a night on our way to Ottawa. Hotel was fine, room was okay, bar area was well used by residents and locals alike and food was acceptable for the price paid. Breakfast was included in the rate and was good.A good stopping over point.

Helpful?
Thank jacquie475
Minden ON
Level Contributor
174 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here back in November 2014, and although at that time our room was starting to look tired and the restaurant was temporarily set up in the lobby, we still thoroughly enjoyed our stay, but knew that we'd have to return to check out the new digs. It's absolutely fabulous. Our room was spacious, modern, spotless and comfortable. I... More 

Helpful?
Thank Mike D
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Mike D, you're going to make us blush! Thank you so much for such a fantastic review, our entire Team is truly proud of the finished product and loves being able to share it with each and every Guest. As for being a PLUS, we will have new signage going up later this year so stay tuned! Once again,... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Great hotel in Pembroke. Nice staff. Accommodating. Clean rooms. Comfy bed. Nice breakfast in restaurant - better than the continental options in other hotels. Shower pressure was great. I would definitely stay again and recommend it if you are looking for a hotel in Pembroke.

Helpful?
Thank Shannon S
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Shannon S, thank you very much for the recommendation, and for staying with us! We love hearing such positive comments about our Westwinds Breakfast, we feel it sets us above any other hotel choice in the area. We hope you are able to enjoy it again soon! More 

OTTAWA, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 18, 2016

This hotel has recently been upgraded. The beds are very comfortable and the staff are the BEST! There is a restaurant on the premises, which is very convenient. I travel to Pembroke often on business, and I would not stay anywhere else.

Review collected in partnership with Best Western

Helpful?
Thank Pauline O
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Pauline O, wow! We can't thank you enough for not only a great review but also being a loyal Guest! We take great pride in offering a complete hotel experience for each and every Guest, and providing a "home away from home" for our corporate clients. See you again very soon! More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 2, 2016 via mobile

Stayed two nights with my wife and 1 year old while I was working in the area. Guest services was helpful and made sure we had a room with a crib and a tub for the kid. Room was I have come to expect from Best Western. Updated, clean, comfortable. Hotel has a big indoor salt water pool. Be warned... More 

Helpful?
1 Thank Jamie P
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Jamie P, your feedback is sincerely appreciated! Our poolside rooms are very popular, but not for every Guest. We try very hard to make sure at time of reservation that you are reserving a room that suits your needs and wishes, but it sounds like you didn't enjoy that choice. We are very happy to recommend a variety of... More 

Pickering, United Kingdom
Level Contributor
431 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 stars Reviewed May 31, 2016

Another comfortable stay with the room being clean and spacious room with the added bonus of a kitchen area with microwave. Plenty of parking around the hotel. Restaurant inside the hotel offer breakfast using a BW voucher. It convenient to get to the east side of Algonquin Park. (about 40 minutes drive) where I saw beaver on a pond. Magic

Helpful?
Thank NaturesMoments
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear NaturesMoments, thank you very much for being a loyal Guest! Algonquin Park is truly a National Treasure and we are so fortunate to have that beauty in our backyard. We look forward to seeing you again the next time you travel to the Ottawa Valley. Thanks again! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Ottawa Valley’s largest "All Indoor Recreational Hotel" and Conference Centre….with controlled & monitored indoor corridors, indoor tropical pool with whirlpool, 6000 Sq. Ft. Fitness Centre (free to hotel guests), dining and lounge, huge fireplace Lobby, and Conference Centre for 400 persons – all under one roof. The modern guest rooms are bright & spacious with most comfortable seating and beds, with many extra amenities including 32” LCD TVs. Room types include Leisure, Poolside, Fireplace, Executive suites, and full one bedroom suite. ... more   less 

Additional Information about BEST WESTERN Pembroke Inn & Conference Centre

Address: 1 International Drive | ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6X9, Canada
Location: Canada > Ontario > Pembroke
Price Range: $115 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Pembroke Inn & Conference Centre 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke Best Western
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