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BEST WESTERN Colonel By Inn

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88 Lombard Street, Smiths Falls, Ontario K7A 4G5, Canada
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150 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Beamsville, Canada
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The Smiths Falls location is very comfortable. Rooms are up to date and no issues with anything was experienced. I have stayed here several times while on business travel and would recommend this hotel when in the area.

Review collected in partnership with Best Western

Helpful?
Thank Dave D
North Bay, Canada
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is your average Best Western. Stayed the night in Smiths Falls for work, and was able to check in early which was great after traveling 5 hours to get there. As a platinum rewards member, most Best Westerns acknowledge this with a free upgrade if available or a bottle of water and snack, but not at this location. Oh... More 

Helpful?
Thank Heather M
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This Best Western hotel was clean and the staff were friendly close to all the amenities, the wi fi was fast and the room meet our needs with comfortable beds and adequate room area. Good value for money.

Helpful?
Thank Ronl178
Amit P, General Manager at BEST WESTERN Colonel By Inn, responded to this review

Thank you for the comments. We have just improved the wifi infrastructure at the hotel, I am glad you like the speed. We are constantly improving based on our guest comments. Again Thank you. Cheers, Amit Patel General Manager More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 9, 2016 via mobile

One night at this nice clean hotel..Definitely the best in Smiths Falls. The pool was not open but it was cold so that was fine. Breakfast was good although they no longer have sausages with the free breakfast which was a bit disappointing..aside from that great place!

Helpful?
Thank Dwight B
Amit P, General Manager at BEST WESTERN Colonel By Inn, responded to this review

I am sorry for the breakfast. We are going through changes with the breakfast selection. We are removing the catered portion of the breakfast from The Roosteraunt, and providing other selections while focusing on healthy options such as greek yogurt, gluten free options, etc. I hope you come and visit us again, so I can show you our new breakfast.... More 

dundas, Canada
1 review
3 of 5 stars Reviewed June 1, 2016

The pool was advertised on your website, arrived and found out it wasn't swimmable. It was over 30 degrees outside and couldn't use he pool. In my room, the drawers were closed and remained closed when I didn't have my belongings in them. Once I unpacked and placed my belongings in the drawers, they would just roll open and stay... More 

Review collected in partnership with Best Western

Helpful?
Thank Joycelin M
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2016

I have been using this same Hotel for the last 5 years at the same time every year and have never had any problems. We have been pleased with everyone from the front desk to those that clean our room. Definitely recommend this Hotel!

Review collected in partnership with Best Western

Helpful?
Thank margarets329
Beamsville, Canada
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed June 1, 2016

I have stayed in Smiths Falls several times when I travel the area. Nice hotel when off the major highways. Breakfast menu has changed since last visit with limited hot items now which I enjoyed as a morning start. Overall good rating

Review collected in partnership with Best Western

Helpful?
Thank Dave D
Kingston, Canada
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 30, 2016

This property offers a warm and relaxing stay. The décor is homey and welcoming. We had a whirlpool room, very enjoyable after a long day. We were advised of good restaurants for dinner and provided with a map to help with directions. Service by the staff was excellent. We were there before the open season for the pool, hopefully next... More 

Review collected in partnership with Best Western

Helpful?
Thank Karen P
Mississauga
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

Surprisingly cleaner than most hotels, decent staff, low rates, comfy beds, very clean bathrooms. All that you need, not many perks...essentials. Ok place to stay for this area. Free parking and wifi. Walking distance to groceries and restaurants.

Helpful?
Thank Travis B
Orillia, Canada
2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 21, 2016

I was a guest in your hotel in 2015 and enjoyed the complementary breakfast , of sausages and bacon, scrambled eggs, and home fried potatoes. I recently stayed in your hotel and was served round egg like substance, pancake and waffles if you choose to make them. The bread was stale and the English muffin I do not know how... More 

Helpful?
Thank dale557
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Colonel By Inn

Address: 88 Lombard Street, Smiths Falls, Ontario K7A 4G5, Canada
Location: Canada > Ontario > Smiths Falls
Price Range: $86 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Colonel By Inn 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Colonel By Hotel Smiths Falls
Best Western Smiths Falls
Smiths Falls Best Western
BEST WESTERN Colonel By Inn Smiths Falls, Ontario
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