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The Waterloo Hotel

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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Zaragoza, Spain
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

This is a somewhat old-fashioned hotel. Our room was a very big one with a wonderful queen size bed. It is clean, quiet and comfortable. It is expensive if you compare with Spanish hotel standards... but we enjoyed our stay.

Thank amontanes
Newmarket, Canada
1 review
4 of 5 bubbles Reviewed August 29, 2016

We stayed here recently for the second time, and I'd definitely come back again. It's the best value for the money for a hotel in Kitchener-Waterloo, especially if you like old charm and character rather than the usual bland cookie-cutter hotel decor. They provided little extras like a mini-refrigerator and water bottles. The hotel staff was very friendly, and the... More 

Thank valerie249
WHIManagement, Manager at The Waterloo Hotel, responded to this review

Thank you for your review, we are appreciate that you came to see us despite the construction and hope that you will come back when our light rail transit system is up and running. More 

London, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 17, 2016

I really like it when someone takes an old hotel, upgrades it to suit the modern traveller, but retains the historic character of the building. The owners of the Waterloo hotel have done just that. The rooms I have stayed in feel like they are out of the 1920's in decor, but have the amenities that we expect in a... More 

Thank Chris C
WHIManagement, Manager at The Waterloo Hotel, responded to this review

Thank you Chris for the compliments, we try hard to be unique and inspired by the history as well. We also wish we had an elevator at times but assure you that are staff are always happy to assist guests with luggage if needed. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed October 22, 2015

We visited October 3rd, and the nights had turned suddenly cold. We asked of the front desk about the lack of heat in the room and were told the heating system took much time to start up. We asked about the electric fireplace in the room and were told it was not active at this time. This is an elegant... More 

Thank David D
Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 26, 2015

The Waterloo Hotel is located in uptown Waterloo near the university and lots of great restaurants. The staff was welcoming and friendly and the hotel includes free coffee and bottled water in the rooms. The room with great - comfortable bed and antique furniture. Breakfast is an included $8 voucher, which is good at several local eateries. We headed to... More 

1 Thank Alex G
Owen Sound, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 19, 2015

We enjoyed a two night stay at the Waterloo Hotel on a Spring Into Waterloo Special which we found on there websitel. It was a most enjoyable weekend. The hotel is very very well located for Restaurants,Music,theartre,Shopping ,St.Jacobs Markets,Trade shows in the area. We attended the RV show in Kitchener which was a 10 min drive away via expressway. The... More 

Thank Ncbear48
Grand Falls Windsor, Canada
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed August 4, 2014

Came to Waterloo on business travel and never had a vehicle. Hotel is close to shopping and restaurants which was great and within walking distance. The Hotel Decor and Room was a bit outdated but it looks like they are doing some significant renovations to the Hotel. I would stay here again if I ever end up back in Waterloo.

Thank Justin C
Garmisch-Partenkirchen, Germany
Level Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed July 4, 2014 via mobile

I used this hotel for business. My room was very spectacular and large, but seemed a dusty and grungy....and the first impression at the reception was not nice, as used paper towels were left on the surface of the desk. This hotel has no breakfast area, but recommends places close-by by providing vouchers for 8 Canadian Dollars, which don't get... More 

3 Thank Ingrid W
Level Contributor
98 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 bubbles Reviewed April 2, 2014

There’s nothing badly wrong with the Waterloo, but it is uninspiring and a bit dingy. The windows in my room were pretty dirty; there was no view. Nice to have the kitchen, but it was a 1970’s kitchen (okay, early 80’s). There was no tub in my bathroom, only a small and minimal shower. The hotel smelled like cooking the... More 

7 Thank Crito0
Athens, Greece
Level Contributor
188 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed April 1, 2014

This 19th century inn has been converted to a boutique hotel with beautiful, spacious rooms that offer free Wi-Fi, a fireplace (with gas fire) and a sitting area with sofas and armchairs. That said, you need to travel light in order to carry your bags upstairs (no lift). There is no room service and no breakfast and it is rather... More 

1 Thank OlgaP319
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21 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Waterloo Hotel is an 1890 Inn located in the heart of Uptown Waterloo. We have 15 updated victorian suites all non smoking, most with fireplaces and furnished with fine antiques. A wide selection of reastaurants from fine dining to pubs are within easy walking distance. Both universities are also within walking distance. ... more   less 

Additional Information about The Waterloo Hotel

Address: 2 King St N, Waterloo, Ontario N2J 2W7, Canada
Location: Canada > Ontario > Region of Waterloo > Waterloo
Price Range: $139 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Waterloo Hotel 2*
Number of rooms: 15
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Also Known As:
The Hotel Waterloo
The Waterloo Hotel Ontario
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