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Best Western Plus Waterloo

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Traveler (28)
Room & Suite (23)
Dining (1)

About

Location
Cleanliness
Service
Value
Honest, uncomplicated and comfort are the keys with us here at the Best Western Plus® Waterloo. Come relax in our modern suites and rooms where our guests enjoy high-end amenities including complimentary high-speed Internet, large flat-screen televisions, plush pillow top mattresses and a mini-fridge. Location is key to a hotel’s popularity and our proximity to the Village of St. Jacobs and other enticing Southern Ontario attractions make our hotel the ideal destination. Travelers will love our hotel's central location in the Waterloo region, just minutes from Waterloo’s Technology Park, RIM Park, and both Universities.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Restaurant
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
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Special Offer:BOOK DIRECT
Hotel deals
359Reviews
62Photos
4Q+A
64Room tips
Traveler rating
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  • 23
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Popular mentions
If/when you stay in this hotel please ask them for a hard copy of your bill. I was told one price on the arrival, and got a price of $30 more when they sent the bill to me electronically. Now, I tried to call a few times and I get no replies and no resolution for this issue.
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Review collected in partnership with Best Western
Response from 547KingStreet, General Manager at Best Western Plus Waterloo
Responded yesterday
On behalf of the entire team, I would like to apologize for not meeting your expectations. I do hope you would consider staying with us again should your travel bring you to the Waterloo area. If so please contact me directly and I would happy to personally make your reservation. Sincerely, C.Ross
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Hotel's Favorite
the room was perfect, everything was set up the way they had said, and the staff were very courteous and polite , the service from the restaurant was excellent, the dinner was served within a timely manner, and the prices were average,making it so you dont have to leave once
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Response from 547KingStreet, General Manager at Best Western Plus Waterloo
Responded Jan 16, 2019
Dear Summittrans2515 We appreciate you taking time to review our property and I am glad to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to the Waterloo area! Kind Regards, Colleen Ross General Manager
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I have been going to this hotel for years now with Ontario skills trades competitions, cheerleading competitions and visiting family in the area. I’m there at-least twice a year. I have always had a great experience. I always book the boardroom suite as it has lots of personal
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We picked this hotel for the location for an event we were attending. It took almost 2 hours to have bedding delivered to our room. We have stayed here in the past and would entertain staying here again. We would hope that the service improves.
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Review collected in partnership with Best Western
Response from 547KingStreet, General Manager at Best Western Plus Waterloo
Responded 5 days ago
Dear BackPacker542014, I am sorry that we did not meet your expectations and I do hope that you will give us another chance to redeem ourselves. C.Ross
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I was looking to borrow an umbrella (most hotels offer this). Tyson a the front desk told me that they don't have any at the hotel, although he was going to look for one; maybe someone left one behind. I was impressed with the fact that he cared and didn't say "No"
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Review collected in partnership with Best Western
Response from 547KingStreet, General Manager at Best Western Plus Waterloo
Responded 1 week ago
Dear Explore32750118242, Thank you so much for your kind words. I have passed your comments on to the rest of team & they were so pleased that we exceeded your expectations. We hope to welcome you back should your travels bring you back to our area. Cheers, Colleen Ross General Manager
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementBest Western Plus Waterloo
Standard 1 King Room
view from 5th floor looking south
Note the location of the toilet paper in relation to the toilet. I nearly fell off while reachi
The Bathroom was compact
TV, desk, commode with fridge & microwave
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What are your pool hours?
7am -10pm
0 votes
Hello, We have a complete breakfast buffet for $15. With some package rates, breakfast is included. There is also a full breakfast menu to choose from as well. Thank-you for enquiring! Nancy D.
0 votes
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It's really not a good buffet. If there are 4 people in the room and the breakfast package is $20 more per day, for the $5 per person per day you are paying for convenience. a 5 minute drive will get you McDonald's or Timmy's, so you do have options. Hope you find a nice place for your guests, and enjoy the wedding!
0 votes
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"we were in room 229 which overlooked a cornfield...so no traffic noises at all."
"Ask to face the corn field if possible. Less street noise. Ensure that jacuzzi and phone working before you accept the room."
"Away from Ice Machine and Elevators"
"I would ask for a room higher up."
"Avoid room 205"
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PRICE RANGE
$82 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
destination hotel waterloodestination inn waterloo
FORMERLY KNOWN AS
Destination Inn
LOCATION
CanadaOntarioRegion of WaterlooWaterloo
NUMBER OF ROOMS
104
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