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    Courtyard Waterloo St. Jacobs

    50 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
    +1 844-631-0595
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    10/29/2017 10/30/2017
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    $107
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    Traveler (99)
    Room & Suite (46)
    Dining (4)
    Delta Hotels by Marriott Waterloo
    311 reviews
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    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
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    Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
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    Best Western Plus Waterloo
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    Overview
    • Excellent58%
    • Very good30%
    • Average7%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “farmers market” (35 reviews)
    “outlet mall” (34 reviews)
    “front desk” (51 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Courtyard Waterloo St. Jacobs
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    Delta Hotels by Marriott Waterloo
    311 reviews
    #2 of 9 hotels in Waterloo
     
    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    561 reviews
    #1 of 9 hotels in Waterloo
     
    Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
    341 reviews
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    Best Western Plus Waterloo
    255 reviews
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (353)
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    1 - 5 of 347 reviews

    Reviewed 3 days ago

    The hotel was great! The staff was friendly and helped with directions. The location was near the places we wanted to visit. Our room was large and clean. I wish that all hotel rooms would have bars in the tub and/or shower and next to...More

    Thank dorothy29
    Reviewed 4 days ago via mobile

    Room was comfortable, but lobby area is too modern for a farmer's market area. Surprised that there was very poor television reception and no high definition channels. Our room was on the ground level beside the parking lot. Found it a little noisy in the...More

    Thank senior_traveller_10
    Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded yesterday

    Dear senior_traveller_10, Thank you for taking the time to provide us with your feedback and comments, and we apologize for the items you had issue with. Most people do enjoy the updated and refreshed look of our lobby, which was set to the Marriott standard....More

    Reviewed 1 week ago

    We had a mix feeling about this hotel and not sure if what we were disappointed in would be that important to every traveller but given the Marriott brand (which we generally like to support), the cost of our stay, our expectations weren't met and...More

    Thank rick c
    Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 4 days ago

    Dear rick c, We would like to thank you for your review and comments, and have been shared with the appropriate hotel teams. I see that a major concern was with the Internet and TV reception which is often out of our hands, but we...More

    Reviewed 1 week ago via mobile

    Not what I expected for a Marriott chain, the room smelled bad and the tub had black mold along the top and the toilet seat was loose. Also we found a screw on the carpet under the light switch. The 32 inch TV worked good...More

    Thank El_Pelican
    Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 1 week ago

    Dear El_Pelican, thank you for taking the time to provide us with your comments, and we are sorry we have fallen short of your expectations. We do strive to provide an excellent customer experience, but apparently missed the mark in meeting your expectations, We have...More

    Reviewed 2 weeks ago

    We had an excellent two day stay at this hotel which was close to all the events that we were attending at the University. The Front Desk staff were very welcoming and accommodating. They advised us that they could not give us the room that...More

    Thank Elizabeth L
    Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 1 week ago

    Dear Elizabeth L, Thank you for providing us with your feedback, and I am pleased your Reunion was a great success, and glad you enjoyed the hotel as well. We hope to see you back again for the future reunions, and whenever your travels bring...More

    Delta Hotels by Marriott Waterloo
    311 reviews
    #2 of 9 hotels in Waterloo
     
    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    561 reviews
    #1 of 9 hotels in Waterloo
     
    Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
    341 reviews
    #3 of 9 hotels in Waterloo
     
    Best Western Plus Waterloo
    255 reviews
    #5 of 9 hotels in Waterloo
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $102 - $190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Priceline, Expedia, Travelocity, Hotwire and Cheap Tickets so you can book your Courtyard Waterloo St. Jacobs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Region of Waterloo >
    • Waterloo
    • Also Known As
    • Best Western Plus St. Jacobs Country Hotel Waterloo ,
    • Best Western St Jacobs Country Inn Hotel Waterloo ,
    • Best Western St Jacobs Country Inn Waterloo ,
    • Waterloo Best Western St Jacobs ,
    • Best Western Waterloo ,
    • Country Inn Waterloo ,
    • Waterloo Country Inn ,
    • Best Western Saint Jacobs Country Inn Hotel Waterloo ,
    • Courtyard Waterloo St. Jacobs Ontario
    Add Photo Photos
    Traveler (99)
    Room & Suite (46)
    Dining (4)
    Hotel & Grounds (62)
    Bathroom (16)
    Business Center & Event Rooms (2)
    Nearby
    Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
    341 reviews
    .17 miles away
     
    Delta Hotels by Marriott Waterloo
    311 reviews
    3.27 miles away
     
    Best Western Plus Waterloo
    255 reviews
    1.28 miles away
     
    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    561 reviews
    .05 miles away
     
    Nearby Restaurants
    Jack's Family Restaurant
    571 reviews
    .14 miles away
    The Crazy Canuck
    444 reviews
    .24 miles away
    Kara's Market Cafe
    13 reviews
    .77 miles away
    The Bistro at Courtyard
    29 reviews
    .04 miles away
    Nearby Attractions
    St. Jacobs Country Playhouse
    156 reviews
    .05 miles away
    Market Road Antiques
    42 reviews
    .22 miles away
    St. Jacobs Antique Market
    26 reviews
    .43 miles away
    The Outlets at Jacobs & Market District
    93 reviews
    .19 miles away
    Ask a question
    Questions & Answers
    solterra2014
    September 8, 2017|
    AnswerShow all 5 answers
    Response from mard1 | Reviewed this property |
    Sorry for being late answering here .I do not believe pets are allowed here.
    0
    Votes
    Elizabeth D
    October 15, 2016|
    AnswerShow all 6 answers
    Response from Onsenhunter1 | Reviewed this property |
    Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
    0
    Votes
    Darlene M
    August 3, 2016|
    AnswerShow all 4 answers
    Response from Dennis120648 | Reviewed this property |
    I believe that it is a 24 hr. cancellation requirement.
    0
    Votes
    Room Tips
    "There is an elevator so getting to upper rooms is easy. Our room looked out on the street but we enjoyed that..."
    Read review
    "only three floors, not sure it really matters"
    Read review
    "Had no issues with Quietness"
    Read review
    "Lower numbered rooms are closer to the elevator"
    Read review
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