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NUMBER OF ROOMS
My experience with the Marriott isn't the greatest. The rooms are big and fairly clean but the bathrooms could use improvement. I don't enjoy the fact that the hotel doesn't offer a pool and there workout room always smells bad. The bistro has an ok menu but feels so dark at night they could turn on more lights. Staff is ok not very friendly.
Due to mobility issues - we booked our 97 year Aunt into this facility over Christmas ---- and we cannot say enough about the amazing care and concern that the staff provided to my Aunt --- lead by Anne Penfold - the Executive Housekeeper --- they went over and above - and made my Aunt's stay very special - we are truly appreciative - and cannot thank you enough
The location is excellent being near the outlet mall and the St Jacobs Market. We booked our relatives. In over Christmas as it is a pet friendly hotel. As they settled in for the night, the smoke alarm started to go off. Beep..Beep...Beep. Not being able to fix it, they were moved to another room. They were told that it did have a pullout, which it did not, so their daughter slept on the sofa. Next morning started with a cold shower...no hot water. Not much at Starbucks either. Second day had no hot water again. Although it took a 20 minute discussion the hotel clerk all the time denying she couldn’t do much, she did take a night’s charge off. Very disappointing...
The welcome at the front desk was sincere. During my stay a staff member held open an interior door while I carried my luggage through. The room was clean and well-maintained over my 2-night stay Close to St. Jacobs Farm Market.
The Hotel was lovely. The room was clean and very comfortable. The breakfast however left alot to be desired. Rubbery scrambled eggs, overcooked sausage, limited choice in breads with a toaster that didn't toast. Not very appetizing. Also, apparently they dont have anyone who works after 5 to do repairs. Our toilet got clogged so we had to plunge our own toilet!! We were not impressed!!! The hotel was not cheap.