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Courtyard Waterloo St. Jacobs

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Courtyard Waterloo St. Jacobs
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293 Reviews from our TripAdvisor Community

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Showing 288: English reviews
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Niagara Falls, ON
Reviewed 4 days ago NEW

We decided to come back to this hotel because our first experience was good. We are foster parents & rarely get time to ourselves to reconnect so we were really looking forward to this weekend. The jacuzzi rooms are lovely with spacious, modern decor. When I told the staff our reason for visiting they had chocolate covered strawberries & roasted...

Thank LL44
Reviewed 1 week ago via mobile

Very good hotel. It was very close to the menonite farmers market and St Jacobs (just north of Waterloo). Rooms were clean, bright and service was great. Will definitely stay here again Lots of free parking.

Thank Lucas v
Reviewed 2 weeks ago

I stayed at this hotel for about a week. The purpose of my travel was business. Overall the hotel was good. Friendly staff, good breakfast, clean rooms, decent gym etc. However they have the poorest wifi connection I have ever experienced at a hotel! I maybe had the wifi connected for 20 min at most on my laptop and phone....

Thank Tatiana P
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Tatiana P, Thank you for your TripAdvisor, I do apologize for your experience with the Wi-Fi, during your stay. Unfortunately, our provider was experiencing issues with us and as well as the surrounding area. I am however glad to hear that you did enjoy your breakfast, clean room and of course the friendly staff. With hospitality, Emily MacCannell Operations...

Reviewed January 17, 2017

Nice property, no complaints. Clean, nice service, lots of food options nearby. Wish it had a pool, hot tub, etc... Nice breakfast included in my rate. Would not hesitate to return of the price is right.

Springfield, Missouri
Reviewed January 14, 2017 via mobile

attended training here with several peers. comfortable overnight room, courteous/knowledgeable/professional staff @ front desk, really good lunch buffet, appropriate layout for training room, comprehensive breakfast & snack offerings catered throughout the training day.

Thank IanRyan417
Hamilton, Canada
Reviewed January 5, 2017

Spent 2 nights there over the holidays. Lovely King suite with fireplace and jacuzzi tub. Great location. Walking distance to St. Jacobs Farmers' Market and outlet stores. Only complaint was dust in vent above bed. Otherwise, an amazing stay!

Thank saravb40
Kitchener, Ontario, Canada
Reviewed January 3, 2017

This trip was booked as a mini-getaway before the new year for my spouse and I. We booked this hotel specifically because of it's proximity to the Farmer's Market, their restaurant (The Bistro) and capacity for room service. The room was a King Suite with whirlpool and fireplace. The room was a good size, the bed fairly comfortable, and the...

Thank Allie B
Reviewed January 1, 2017 via mobile

The hotel appeared clean and modern. The on site restaurant did not have great hours, as we wanted dinner after the play we saw next door and were told it was closed. The rooms were clean, comfortable beds. Would be a nice touch to provide complimentary toiletries such as a toothbrush, as I forgot mine and paid $4 for one.

Thank Thepardys
Penetanguishene, Canada
Reviewed December 29, 2016

We have stayed here to years in a row now! Fantastic Property! very modern very clean and well taken care of, All the staff are friendly and have all have a smile on their faces! Keep up the great work! Thank You!

Thank The_Pool_God
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear The_Pool_God, Thank you for a great TripAdvisor response again. We are so glad to have you choose to come back to our property every year. We are so fortunate to have such a great group of staff. We look forward to welcoming you back in the future! With hospitality, Emily MacCannell Operations Manager

Reviewed December 13, 2016

I was back in Waterloo again on some business and I'm always happy to stay at the Courtyard Marriott. The staff are friendly and professional, and special thanks to Lilly who looked after my room so well and was super-friendly.

Thank Coops_Cork
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Coops_Cork Thank you so much for taking the time to provide your feedback on your recent stay with us at Courtyard Waterloo St. Jacobs, and for choosing our hotel as a place to stay when visiting the area! I am so pleased that you have enjoyed you stay with us during your visit, we are very fortunate to have...

Questions? Get answers from hotel staff and past guests. Ask a question

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn) has been recently renovated & features the Bistro Restaurant serving made-to-order breakfast (6am - 10am) & dinner (5pm - 10pm) daily. Lunch available Saturdays. Also features a full-service bar. All guest rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board. ... more   less 

Additional Information about Courtyard Waterloo St. Jacobs

Address: 50 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
Location: Canada > Ontario > Region of Waterloo > Waterloo
Price Range: $106 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Waterloo St. Jacobs 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Plus St. Jacobs Country Hotel Waterloo
Waterloo Best Western St Jacobs
Best Western St Jacobs Country Inn Hotel Waterloo
Best Western St Jacobs Country Inn Waterloo
Best Western Waterloo
Country Inn Waterloo
Waterloo Country Inn
Best Western Saint Jacobs Country Inn Hotel Waterloo
Courtyard Waterloo St. Jacobs Ontario
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Waterloo St. Jacobs staff and other travelers.
5 questions
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Questions? Get answers from Courtyard Waterloo St. Jacobs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The jacuzzi rooms are lovely.”
 of 5 bubbles LL44, 4 days ago | Read review
“King bed suite is worth the price!”
 of 5 bubbles saravb40, Jan 5, 2017 | Read review
“311 was a great room on the feront side of the hotel!”
 of 5 bubbles The_Pool_God, Dec 29, 2016 | Read review
“For a couple the Studio with a fireplace was so relaxing.”
 of 5 bubbles billsN9785JN, Nov 9, 2016 | Read review
“We couldn't hear any outside noise, example: cars or trucks driving by, even though our room faced the road!”
 of 5 bubbles freezzerf, Nov 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question