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Welland Inn Conference Centre

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Welland Inn Conference Centre
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155 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Aurora, Canada
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed 1 week ago

Went to Welland to visit some friends for the weekend, and .... I should have read the reviews sooner. The room was dirty, smoky musty smell, service was horrible. Very disappointed. I would look elsewhere.

Helpful?
Thank cotss
WellandInnH, Public Relations Manager at Welland Inn Conference Centre, responded to this review

Thank you for taking the time to write a review for us. We are very sorry that you did not enjoy your stay. Your feedback is very important to us! We have plans to renovate our guestrooms and address the concerns with the quality of service from our staff and hope that you will return once the renovations are completed.... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

Worst place you can stay. Dirty rooms. Ant infested. Staff stole property. Rude staff. No cable television (10 channels). Worst experience I've ever had. Do not stay here. You're better off sleeping in your car. Nothing good to say about the experience.

Helpful?
Thank A TripAdvisor Member
WellandInnH, Public Relations Manager at Welland Inn Conference Centre, responded to this review

Thank you for taking the time to write a review on Trip Advisor. We are very sorry for the recent experience you had. Feedback from our guests is very important to us and your input helps us identify the various areas that need to be improved to ensure our guests are comfortable and have an enjoyable stay. We will do... More 

Travelers are raving about these Welland hotels

Buffalo, New York
2 reviews
1 of 5 stars Reviewed 4 weeks ago

My experience with this hotel was unsatisfactory from the first phone call, when the woman who answered was rude and disinterested. When I called back to reserve, had to call 3 times before someone answered (no answering service). The room was quite dirty, stains on the carpet, drapes were torn and hanging from rods, toilet would not flush without holding... More 

Helpful?
Thank busylady0113
WellandInnH, Public Relations Manager at Welland Inn Conference Centre, responded to this review

Thank you for your review. We are very sorry about your recent experience. Our goal is to ensure each guest has an enjoyable stay at the Welland Inn. The management team takes your feedback very seriously and has plans to renovate the guestrooms and make any necessary repairs. We are also working closely with our staff to ensure a high... More 

1 review
1 of 5 stars Reviewed June 29, 2016

Dirty rooms, stains on the carpet, doesn't offer breakfast, and when they do it's very basic and only on the weekends and at that not a great quality. To put the icing on the cake, don't expect good customer service either. At all costs you will want to avoid this hotel, certainly don't deserve the rate they charge every night.... More 

Helpful?
Thank Brandon L
WellandInnH, Public Relations Manager at Welland Inn Conference Centre, responded to this review

Thank you for taking the time to write a review. We are very sorry about your recent visit. Our goal is to offer comfortable guestrooms and an enjoyable stay. We have plans to renovate our rooms in the near future and we will definitely take a look at what else we can do to make your next stay better. Providing... More 

Toronto, Canada
1 review
1 of 5 stars Reviewed June 15, 2016

We stayed with our team for a tournament. The beds were so badly made up they looked as if they had not been cleaned. Reddish brown liquid having dripped dried on the walls ceiling to floor. Water stains all over ceiling especially above the beds. Dirty common areas with tired furniture. We had to skim off hair etc from the... More 

Helpful?
Thank superubermom
WellandInnH, Public Relations Manager at Welland Inn Conference Centre, responded to this review

Thank you for your review. We sincerely apologize for the state of your room and the lack of soap in the pool washrooms. Renovations are planned to update the rest of our guest rooms to address those issues. We also intend to provide more training to our staff to ensure the rooms are cleaned properly after each guest. We are... More 

1 review
1 of 5 stars Reviewed May 3, 2016

Booked two rooms for three nights originally at The Canal Inn, upon arrival the staff told us they were out of towels and there was no WIFI, after being moved twice we entered our rooms, rooms were clearly not cleaned, there was dirty utensils/cups/ plates on the table in the room, an orange peel on the floor, toilet paper in... More 

Helpful?
Thank brittany70544
WellandInnH, Public Relations Manager at Welland Inn Conference Centre, responded to this review

Thank you for your review. We sincerely apologize for the experience you had earlier this year. The management team is working towards improving the level of customer service provided by our staff through training and feedback to ensure that your next stay at the Welland Inn will be an enjoyable one. More 

Barberton, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2016

We arrived after a long drive, hungry and tired. Check-in was fast and courteous. The room was easy to find and squeaky clean. The owner and service staff were all very helpful, honest and extremely respectful. Dealing with these fine folks was like a breathe of fresh air. We will be back for sure! Plus, to our delight, there is... More 

Helpful?
1 Thank RetiredBoilermaker
Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 16, 2016

Visited the Niagara Region. Stayed at the Welland Inn hotel which was recommended to us. Absolutely loved our weekend getaway. The minute we checked in we were greeted by the friendly staff and were very impressed with the cleanliness and service. The salt water pool was at a perfect temperature to swim in even in the middle of winter. The... More 

Helpful?
1 Thank Love T
WellandInnH, Public Relations Manager at Welland Inn Conference Centre, responded to this review

Thank you for your review! We are so happy that you enjoyed your stay. We have been working hard upgrading all of our rooms and amenities, so we are very excited to hear that you had a great experience! I will pass your kind words on to our team as I am sure they will be very happy with your... More 

Mississauga, Canada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 15, 2016 via mobile

My husband and I decided to get a room here since we got tickets to the Valentines dinner by Vaticano on Saturday. It wasn't far from Niagara Falls (15-20 min) so we went there first & did some walking around before we got to the hotel to check in around 4 giving us just enough time to relax & then... More 

Helpful?
2 Thank missmattie
Amanda R, Manager at Welland Inn Conference Centre, responded to this review

Hello Miss Mattie! Thank you for your review on both The Welland Inn and The Vaticano. We are very glad you enjoyed your Dinner and your stay so much!! We are all working very hard to always improve so our guests are more than comfortable during their stay. We look forward to having you come back again soon!!! More 

Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 6, 2015 via mobile

I visited this hotel for the use of one of the meeting rooms for a business purpose. I was told on reservation that the price would be $125/day so we confirmed. After much hassle for the reservation they had told us it was booked. However on payment the manager changed the price to $150 each day. She said since meeting... More 

Helpful?
1 Thank sarahba1
WellandInnH, Public Relations Manager at Welland Inn Conference Centre, responded to this review

Thank you for taking the time to write a review. We are very sorry that you had an unfavourable experience. We have been working very hard to improve every guest's visit and we take your concerns very seriously! We will ensure our staff is aware of your feedback so that this does not happen again. We are currently undergoing a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in beautiful Welland, Ontario, home of the famous Welland Canal and the stunning Flatwater Centre home of the INDOOR rowing facility. Only 15 minutes from Niagara Falls, Gorgeous hiking/cycling trails, world renowned wineries and some beautiful beaches along the lake. Along with plenty of amenities and courteous staff, We hope you will join us for your vacation to the Niagara Region. ... more   less 

Additional Information about Welland Inn Conference Centre

Address: 1030 Niagara St, Welland, Ontario L3C 1M6, Canada (Formerly Ramada Welland)
Location: Canada > Ontario > Welland
Price Range: $62 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Welland Inn Conference Centre 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Knights Inn Welland Hotel Welland
Days Inn Welland
Welland Days Inn
Welland Inn Conference Centre Ontario
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