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Best Western Plus Rose City Suites

300 Prince Charles Dr S, Welland, Ontario L3C 7B3 Canada
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Guests1 room, 2 adults, 0 children
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Traveler (37)
Room & Suite (43)
Dining (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Best Western Plus Rose City Suites hotel offers spacious non-smoking suites. Each one features a bedroom, separate living room with sofa bed and kitchenette with mini fridge, microwave and range top stove. All guests have access to our free wireless internet, fitness room, free on-site parking, and complimentary hot buffet breakfast. We have a limited quantity of a modest pot and pan sets to be used in the guest room kitchenette. Centrally located in Niagara, 20 minutes from Niagara Falls, 15 minutes from St. Catharines, 10 minutes from Port Colborne. Located next to the Greater Niagara Cycle Trail which is perfect for biking the 150km route. Hotel is also located next to the Recreational Welland Canal where you can canoe, kayak, fish, swim, paddle board, scuba dive. (bring your own equipment, hotel does not offer rental)
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Currency exchange
Newspaper
Parking
Free internet
Wifi
Public wifi
Internet
Breakfast buffet
Vending machine
Meeting rooms
Fax / photocopying
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Kitchenette
Flatscreen TV
Microwave
Refrigerator
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Good to know
HOTEL CLASS
Languages Spoken
English, French
Hotel links
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441Reviews8Q+A54Room tips
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Popular mentions
Before booking a room in this hotel, I thought their weekend rate seemed high. However, the rate was for a two-room suite with kitchen, and the serve-yourself breakfast was of good quality. The hotel is on the canal / park system, and was within walking distance of my main event. The room was a bit noisy over the weekend ... the sound of people locking and unlocking their doors carried ... but the Hotel provided earplugs.
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Review collected in partnership with Best Western
Response from WellandHospitality, General Manager at Best Western Plus Rose City Suites
Responded 2 days ago
Dear Guest, Thank you for taking the time to post your review, we value your feedback and appreciate your loyalty to our brand. I am glad to hear that you were pleased with your accommodations and that you enjoyed our complimentary full hot breakfast. We thank you for staying with us and hope you can come back and see us again. Have a wonderful day! Warmest regards, Anne Guillemette General Manager Best Western Plus Rose City Suites
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Hotel's Favorite
Stayed for two nights in June of 2019. Anniversary/cycling mini vacation. Booked a single queen suite and was very surprised at the size of the room! Upon entering the room you walk into the kitchenette/living room. Kitchenette had an under-counter fridge, sink, 4 burner stove, microwave and enough utensils for a couple. Hint: make sure the fridge is turned on when you arrive. Living room had a chair, sofa & tv & desk. In a separate room was the bedroom and 2nd tv. Two large closets and nice size bathroom. Room was very clean and maintained. Staff at the front desk was very pleasant and helpful. Breakfast in the morning included a number of hot and cold items. Did not disappoint. And if you are a cyclist, the Welland Canal Trail is right out the back door. You can go south to Lake Erie/Port Colborne or north to Lake Ontario/St. Catharines. On the last day we checked out and went for a bike ride. Upon returning in the afternoon we used the public restrooms to change clothes before starting the trip home. My wife accidentally left her cycling clothes in the washroom and didn't discover she was missing this set until 2 weeks later. I called the hotel, described the clothes and they had been holding them (they hold lost and found for 6 months). After confirming our mailing address, they mailed the wayward clothes back to us. Many, many thanks to Sharon & Ivy for taking care of this! The other staff members gave us excellent recommendations on local restaurants, etc. We would definitely stay at this hotel again! Note: I will echo one other comment that the room above us did have squeaky floors. We were in room 212 & don't know if this issue occurs all over the hotel or only in certain places. We only noticed the noise in the evenings & didn't disturb our sleep. It wasn't something that would be a deal breaker for future visits.
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Response from WellandHospitality, General Manager at Best Western Plus Rose City Suites
Responded Jul 4, 2019
Dear Guest, Thank you so much for taking the time to post your review, we value your feedback and appreciate your loyalty to our brand. I am so pleased to hear that we were able to return your wife's cycling clothes. As you have stated the Greater Niagara Bike Trail is right behind our hotel, as well is the Welland Canal that offers many recreational water activities and we are only a 20 minute drive to Niagara Falls. We thank you for staying with us and hope you can come back and see us again. Again thank you for your review and have a wonderful day! Warmest regards, Anne Guillemette General Manager Best Western Plus Rose City Suites
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Was my bucket list to visit Niagra Falls. Wanted to stay outside of the busy tourist section and chose to stay at this hotel based on the excellent reviews. Did not disappoint at all! Want to mention that Sandy went above and beyond to make sure we had all that we needed for our stay. Also want to mention the woman that takes care of the breakfast in the morning is so patient and kind to all who come in for their morning meal. She makes sure that everything is well stocked and machines are all in working order and also well stocked. This impeccable hotel is located in a great area that is close enough to all the attractions shopping and wineries. Beds were very comfortable and the airconditioner was in great working order and kept our room a perfect temperature. Kitchen was stocked with everything you need. We had a king room on the third floor with full kitchen and a livingroom. Was like a 1 bedroom apartment. TV in both rooms. Good channel selections as well. Bathrooms are very clean with plenty of hot water and soaps and shampoo is provided. Can ask for more if needed. Towels are clean and plenty as well. Complimentary breakfast is really great! So much to choose from! Contains anything you would need to complete your first meal of the day for those who require a big hearty meal down to those who just need a little to get there day started! Definitely recommend this hotel and would most definitely stay here again!!
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Review collected in partnership with Best Western
Response from WellandHospitality, General Manager at Best Western Plus Rose City Suites
Responded 6 days ago
Dear Guest, Thank you for taking the time to post your review, we value your feedback. I am so pleased to hear that you enjoyed your stay and that our Guest Service Agent Sandy and our Breakfast Room Ambassador DeirDre were helpful. We appreciate your loyalty to our brand and your recommendations of our hotel. We thank you for staying with us and are pleased to hear you will return, we look forward to serving you again. Have a wonderful day! Warmest regards, Anne Guillemette General Manager Best Western Plus Rose City Suites
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My wife and I stayed at BW Plus Rose City during our visit with family in Welland. Tiffany checked us in and she was an excellent ambassador for the hotel. She was very friendly, explained area dinner options and gave us an overview of the hotels’ amenities and breakfast hours. We stayed in the king bed suite and found the room to be very comfortable for our needs and the bed was very comfortable. The HVAC worked well and was quite during its operation throughout the night. The breakfast items offered were your typical hotel hot breakfast choices but they were constantly resupplied during breakfast hours. It was a good hotel to stay at. If you found this review helpful, please let me know by clicking on the thumbs up button below. Thanks!
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Response from WellandHospitality, General Manager at Best Western Plus Rose City Suites
Responded 6 days ago
Dear Guest, Thank you for taking the time to post your review, we value your feedback and appreciate your loyalty to our brand. I am pleased to hear that you enjoyed your stay and that our Guest Service Agent Tiffany was helpful. We thank you for staying with us and hope you can come back and see us again. Have a wonderful day! Warmest regards, Anne Guillemette General Manager Best Western Plus Rose City Suites
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We stayed at this Best Western when we went to Niagara Falls. It is about 30 minutes away from the falls. It is close enough to be convenient, but far enough away to get out of the crowds and high prices! The room was amazing. There was a fully functional kitchenette and a separate living room space. The bed was very comfortable and everything was clean and fresh for our arrival. We were only there overnight, but I would definitely recommend it for a longer visit to the falls area.
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Response from WellandHospitality, General Manager at Best Western Plus Rose City Suites
Responded 2 weeks ago
Dear Jennifer, Thank you for taking the time to post your review, we value your feedback and appreciate your loyalty to our brand. I am glad to hear that you were pleased with your accommodations in our spacious kitchenette suites. We thank you for staying with us and we appreciate your recommendations of our hotel. Have a wonderful day! Warmest regards, Anne Guillemette General Manager Best Western Plus Rose City Suites
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Previous
PRICE RANGE
$97 - $242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western welland, welland best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Rose City Suites
LOCATION
CanadaOntarioWelland
NUMBER OF ROOMS
68
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