We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Suites

Save
1700 Champlain Ave, Whitby, Ontario L1N 6A7 Canada
Visit hotel website
Lowest prices for your stay
Lock in the lowest price from these sites
Otel.com
Nustay.com
FindHotel
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (57)
Room & Suite (36)
Dining (1)

About

#3 of 7 hotels in Whitby
Location
Cleanliness
Service
Value
See why so many travelers make Quality Suites their hotel of choice when visiting Whitby. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. Free wifi is offered to guests, and rooms at Quality Suites offer a flat screen TV and a kitchenette. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, baggage storage, and express check-in and check-out. Guests of Quality Hotel are also welcome to enjoy a fitness center and free breakfast, located on site. For travelers arriving by car, free parking is available. During your visit, be sure to check out one of Whitby's popular crab restaurants such as The Lake Grill Restaurant and KB, all a short distance from Quality Suites. Should time allow, Intrepid Park is a popular attraction that is within walking distance. At Quality Suites, your comfort and satisfaction come first, and they look forward to welcoming you to Whitby.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
BBQ facilities
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Good to know
  • HOTEL CLASS
    2.5 stars
  • HOTEL STYLE
    Mid-range, Business
  • Languages Spoken
    English
  • NUMBER OF ROOMS
    104
Hotel links
Visit hotel website
Hotel deals

Location

Full view
38Car recommended
Grade: 38 out of 100
15Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
203Reviews0Q+A51Room tips
Traveler rating
  • 62
  • 73
  • 31
  • 20
  • 17
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Booked on choicehotels.com and got a good rate for members. Cheaper than on Booking.com. Friendly staff at check in. Stayed in a King suite. Room was quiet, spacious and clean. Breakfast in the morning was very good....crispy bacon :) Would stay here again.
Read more
We stayed here for a hockey tournament and things were generally good. Check in went smoothly. Our room was big, modern and clean, The staff was friendly. The included breakfast was adequate. However, things went not so great after my son broke his wrist in a game. The morning of checkout, after having been in the ER until 3am, and with my son unable to do much, we were moving slowly. I called the front desk and asked if we could stay in the room until 12pm (checkout is 11am). The response from the desk clerk was a very cold, “No.” No offer to see what he might be able to do. No alternative suggestion like saying my son could wait in the lobby. Not even a, “Sorry to hear that.” This lack of any attempt to go the extra mile is what sets average businesses apart from great ones.
Read more
Looks like all the renovations are done, the place looks nice and clean. Rooms are spacious, a lot more than we expected for a $120 night king room. While there isn't much beside the hotel, everything is just a few blocks away. We would recommend this place for anyone looking for a quick comfortable stay. Only issue we had was that the heating system was loud, that's why we have it 4/5. It desnt compare to a $300 a night hotel but it does compare to Hilton's etc. Which is normally our go-to.
Read more
Response from QualitySuitesWhitby, General Manager at Quality Suites
Responded Feb 2, 2020
Thank you for taking the time to leave a detailed review, your comments are important to us and will be passed on to the staff and management. We are happy to hear that you enjoyed your stay with us at our fully renovated property and are looking forward to being your hotel of choice in the Whitby/Oshawa area! Thank you once again for choosing Quality Suites Whitby.
Read more
We booked a small but spacious suite with a king-size bed. Very comfortable. Quiet (facing courtyard). Included breakfast was plentiful and good. Sugar donuts at the front desk are a nice touch. Kitchenette with a small fridge, small sink, microwave, and coffee maker in the room. Everything we needed for a good night's stay, followed by a short trip to the Via train station nearby.
Read more
Response from QualitySuitesWhitby, General Manager at Quality Suites
Responded Jan 26, 2020
Thank you for taking the time to leave a detailed review, your comments are important to us and will be passed on to the staff and management. We are happy to hear that you enjoyed your stay with us at our fully renovated property and are looking forward to being your hotel of choice in the Whitby/Oshawa area! Thank you once again for choosing Quality Suites Whitby.
Read more
It is not the norm for me to complain however in this case I was very disappointed not only in the incident but how staff responded. We booked the Hotel because both my wife and I were working late and needed to be back to work in Oshawa and Whitby for 7:00 am. We live in Little Britain, ON which is an hour drive from Whitby. In particular my wife is a Nurse and she had worked a long shift on Dec 31, and was booked to return on January 1, 2020 for 7:00 am. I stay at the hotel approximately 5-6 times throughout the year along with a few other stays in other areas. We have known the hotel since inception when it was built and owned by Mr. Roland from Belleville. The hotel just recently went through some major renovations making it very desirable and comfortable. Upon arrival front desk did not acknowledge my membership which they normally do offering me options for points, water etc. This did not really concern me at the time. They have coffee available 24 hrs however upon arrival the coffee was empty and I mentioned it to the front desk with no response – again it really was no big deal. Staying New Years Eve I did expect to hear a cheer at midnight, however it did not stop there. There were young people roaming the halls, with drinks and sitting in the new comfy leather chairs at the elevator all night. It would have been ok but they were loud, on their phones, facetiming, running up and down the halls which prevented us from getting the sleep we were hoping for. I went down to the front desk several times ( about 3:00 – 4:00 am) where a young girl was working. I asked if something could be done about the noise, her reply was that it was New Years, and that she had instructions not to confront anyone as they had an incident last year. (no empathy). I asked about security and she replied that they went home at 1:00 am. That left her all alone with a hotel full of guest some of whom were being a disturbance. There was even a guy running around our floor with a ski mask on which was very concerning. Throughout the night there was yelling, loud laughing, lots of foul language and even a minor fight. We came down for something to eat before going to work only to find breakfast which is written on our information as Mon-Fri 6:00 am/Sat & Sun 7:00 am. I asked the front desk clerk why there was no breakfast and she said I should have been told when I checked in that being a holiday it would be 7:00 am. That pretty much finished me off, as one of the reasons I like the Hotel is their early breakfast. To top it off the coffee flask was empty, but staff did make an effort to make a pot before we left. I have left a message for the manager to call me which is yet to be seen. The welcome brochure states “We are proud of our facilities and our friendly staff. Their consistent courteous service will help to set the stage for total relaxation during your stay.” I am really hopeful this is a one off,
Read more
Response from QualitySuitesWhitby, General Manager at Quality Suites
Responded Jan 2, 2020
Thank you for taking the time to leave a detailed review, your comments are important to us and will be passed on to the staff and management. This is not the usual guest experience we strive for and it is clear we fell short during your most recent visit. For this I apologize. I would like to personally invite you back to stay with us again so that we may provide you with a perfect 5/5 stay the next time you are in town.
Read more
Previous
PRICE RANGE
$72 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn whitby
LOCATION
CanadaOntarioWhitby
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Quality Suites
Which popular attractions are close to Quality Suites?
Nearby attractions include Laser Quest (0.5 miles) and Leisure Lanes (0.7 miles).
What are some of the property amenities at Quality Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Quality Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quality Suites?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at Quality Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Suites?
Conveniently located restaurants include Bistro '67, Big Boy's Burgers, and Pita Deli.
Are there opportunities to exercise at Quality Suites?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Quality Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Suites offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Quality Suites?
Many travelers enjoy visiting Parkwood National Historic Site (2.6 miles).