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I would not stay at this property a second time ( room 210). First bad experience with a Holiday inn express. The carpets were stained and the desk had drink mark which had not been wiped up. Our room was next to the elevator which...More
Thank Tracy M
Response from Aprile M, General Manager at Holiday Inn Express Whitby OshawaResponded 5 days ago
Dear Aprile M,
Thank you for your feedback. My team and I would like to extend an apology for not meeting your expectations. I will be investigating the issues you've listed in your review and will be sure to address them with the appropriate departments....More
A two night business trip with efficiency, courtesy and a personal touch. This clean and comfortable hotel might show as two stars but the staff are five star all the way. I appreciated the location next to the GO Station and took the advise of...More
1 Thank PWalkington
Response from Aprile M, General Manager at Holiday Inn Express Whitby OshawaResponded December 29, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Amr El Guindy
We stayed one night here at the hotel with 2 queen beds. Our bed was very uncomfortable it seemed like it was broken from the middle. We had black hairs on our pillows too. Just gross. The breakfast was cold too. Had better at other...More
Response from Aprile M, General Manager at Holiday Inn Express Whitby OshawaResponded 2 weeks ago
We regret not meeting your expectations during your recent stay. The concerns you have described will be investigated with the appropriate departments and required action will be taken. We would like to regain your faith in our product and service. Feel free to...More
Room requests sent in days before arrival went ignored. Front desk staff do not know how to rectify. Could have been as easy as assigning another room which were available as someone checked in right after me. I knew that person and knew for sure...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Whitby OshawaResponded May 13, 2017
Thank you for your stay and for taking the time to share your experience with us. I'm very sorry to read that the services rendered by our staff didn't match your expectations on this occasion. I do appreciate your feedback on the things...More
Good location just off Highway 401. Competent, friendly staff.
The room was very clean and up to date. Quiet too.
I was invited out for breakfast so did not get to try the offerings in the breakfast room.
Comfy bed. I slept well.More
1 Thank Nancy C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Whitby OshawaResponded January 22, 2017
Dear Nancy C,
Greetings from the Holiday Inn Express Whitby Oshawa!
I hope all is well. Thank you so much for choosing to stay with us. I take pride in knowing that the location of our hotel, cleanliness and comfort of our room, and cordial...More
$96 - $148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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