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BEST WESTERN PLUS Hotel Universel Drummondville

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BEST WESTERN PLUS Hotel Universel Drummondville
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247 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Brackley Beach, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Hotel was easy to get to from the highway. The outside appearance was very nice and inside was very clean and nicely decorated. The staff were friendly and helpful. The pool and hot tub were excellent and area surrounding was very inviting. Our room also was very clean and nicely decorated and the bed was super comfy. Lots of technology... More 

Helpful?
Thank Miriam N
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hello, Thank you for your beautiful comments. We always do our best to provide you the stay you deserve. It will be a pleasure to welcome you again. Kind regards, Emmy Jodoin Lodging manager BEST WESTERN PLUS Hôtel Universel, Drummondville city More 

Sudbury, Canada
Level Contributor
141 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Travelling east and needed a place close to restaurants and providing a good night sleep. The room was clean although decor wad a little dated. Our room opened to the inground pool area with hottub. Beds were comfy and a good sleep before continuing our travels. Great caa rate. Restaurant on site is fabulous so don't go elsewhere but that's... More 

Helpful?
Thank K B
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hello, Thank you for your comments regarding your recent stay at our property. Your comments can help us to improve our hotel and service increasingly each day. I hope we can see you again soon. Kind regards, Emmy Jodoin Lodging manager BEST WESTERN PLUS Hôtel Universel Drummondville city More 

Brantford, Canada
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

very great location off the Aut 20. Near great restaurants. Secure parking was not very secure. Tiniest bathroom ever. Worse mattress ever. My husband can normally sleep anywhere and anytime, however, even he could not sleep on this mattress. Lumps everywhere. It is like a memory foam mattress and it remembered the shape of every single person who slept on... More 

Helpful?
Thank Arrow2861
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hello, Thank you for your comments regarding your recent stay at our property. Your comments can help us improve our service increasingly each day. I hope we can see you again soon. It will be a pleasure for us to give you the stay you really deserve. Kind regards, Emmy Jodoin Lodging manager BEST WESTERN PLUS Hôtel Universel, Drummondville city More 

Kitchener, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well, This is the top of the line Hotel. We stayed there for 1 night on the way home from the Maritime. We checked in at about 4:00 pm September 5 2016. We were very impressed at the cleanliness of the hotel. This hotel offers everything a luxury hotel should have. We did a little exercise on the tread mill,... More 

Helpful?
Thank Koolstra
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hello, Thank you for your beautiful comments regarding your recent stay at our Best Western. We always do our best to give the stay each customer deserve. I hope we can see you again soon! Kind regards, Emmy Jodoin Lodging manager BEST WESTERN PLUS Hôtel Universel Drummondville city More 

toronto canada
Level Contributor
124 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped here on our drive back to Toronto for the night. Friendly staff, quick check in and easy free parking. The room was modern, clean and spacious. The hotel was good value for the price and an easy stop over.

Helpful?
Thank John G
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hello, Thank you for your comments. This is really important to us and we always do our best to provide you the stay you deserve. I hope we can see you again soon! Kind regards, Emmy Jodoin Lodging manager BEST WESTERN PLUS Hotel Universel Drummondville city More 

Montreal
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is the second time I stay there because of visiting someone at the local hospital. The rate was attractive yesterday so I decided to try it again, despite being disappointed the first time. A magnificent exterior, on which they spent a lot of money. A decrepit rundown interior, tired, badly maintained, dirty corridor carpets, missing tiles, sofas in lobby... More 

Helpful?
Thank TravelGalore
Lewiston, Maine, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I loved it at this hotel. I will request it again the next time I am in Drummondville. I asked for my meal to take out and bring to my room. They gave me a full tray to take and were very quick to prepare my food so I would not wait long.

Review collected in partnership with Best Western

Helpful?
Thank Susan S
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hello, Thank you for your comments. This is really important to us and we always do our best to provide you the stay you deserve. I hope we can see you again soon! Kind regards, Emmy Jodoin Lodging manager BEST WESTERN PLUS Hotel Universel Drummondville city More 

Parry Sound, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located just off the trans Canada highway....I booked a pet friendly romm.....it was located on a garden, perfect for dogs and very quiet. Beds very comfortable! 129.00 for two queen beds. It has a pool and fitness centre and gated parking! The front desk gave me a $10 off coupon, 1/ room, for the breakfast buffet which was varied and... More 

Helpful?
Thank Susea82
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hello, Thank you for your comments. This is really important to us and we always do our best to provide you the stay you deserve. I hope we can see you again soon! Kind regards, Emmy Jodoin Lodging manager BEST WESTERN PLUS Hotel Universel Drummondville city More 

Barrie, Ontario
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We felt that the pictures on the Web Site weren't exactly what we saw. While the exterior of the Hotel and the Lobby were impressive, the rest left a lot to be desired. The carpet in the bedroom and hallways was very dirty - I would not let the kids take their shoes off. The bathroom was extremely small, you... More 

Helpful?
Thank s_craddock
Ajax, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice location between Montreal & Quebec city , a lot cheaper than staying in either cities (specially if you planned to visit both ) small pool & very small gym but enough to satisfy the kids . Have all shopping & restaurants withing 5 min driving .

Review collected in partnership with Best Western

Helpful?
Thank George A
Emmy J, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Hello, Thank you for your comments. This is really important to us and we always do our best to provide you the stay you deserve. I hope we can see you again soon! Kind regards, Emmy Jodoin Lodging manager BEST WESTERN PLUS Hotel Universel Drummondville city More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN PLUS Hotel Universel is located halfway between Quebec and Montreal, right off Highway 20. Its geographic situation is the ideal place of encounter for the travelers.The Hotel offers an adapted service for either business or pleasure with its 109 rooms and 7 suites, one of which has a double whirlpool bath. Personalized services, competitive rates, an indoor pool and a Jacuzzi are advantages that you will benefit from. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Universel Drummondville

Address: 915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
Location: Canada > Quebec > Drummondville
Price Range: $86 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hotel Universel Drummondville 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Drummondville
Drummondville Best Western
Best Western Hotel Drummondville
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
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