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Comfort Inn & Suites

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255-8 Rue de Martigny W, Saint Jerome, Quebec J7Y 2G4, Canada
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53 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Ottawa, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Perfectly located near Montreal great service clean room many good restaurants close by. The perfect location for business or fun since it is close to the city and the country and many activities (biking, skiing ...) beds are very confortable.

Helpful?
Thank billmurphy2016
Management response:

Hi, thank you very much for your review. We hope to see you again soon. Best regards, Clara Therrien-Orsat Front desk manager More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 27, 2016

Without prejudice: Let's keep this direct, the manager has a problem with giving good customer service in English. Not that she can't speak it, because she doesn't want to. There was no smile, welcome, how is your day and she lets you struggle to receive the services that are freely given to a French speaking person. Very sad situation for... More 

Helpful?
Thank poptart_ps
Management response:

Hi, thank you for taking the time to make a review on our hotel. At check in, your housband did talk to me in french and you in english. In that situation I did make the check in half in english half in french. Also, when I was finished, you told me that «people in quebec do speak french» and... More 

Ottawa, Canada
Level Contributor
269 reviews
261 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed January 10, 2016

Booked via Choice for 99$. Check in was efficient if a bit cold. Needed a fridge and was told I needed to upgrade to another room for 15$. Was not offered other alternatives. Room was big, one king bed, LCD TV with decent channel selection, sofa, decent bathroom. Wifi was adequate. Gym was small, but with decent equipment, one each... More 

Helpful?
Thank Lubiere
London, Ontario
Level Contributor
139 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

Check in easy and congenial. Room spacious and clean. Bathroom clean and modern. Shower: not bad for pressure. Breakfast ok. They did have a hot food selection: scrambled eggs and salty sausage. But for the price: ok. Internet free and speed adequate. All in all a do-over.

Helpful?
1 Thank familyskitrip2008
Antwerp, Belgium
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 24, 2015

Good hotel on a small mountain in Saint-Jerome. Nice rooms with a lot of space. All was very clean. On a walk distance to several restaurants in the neighborhood and close to the highway, without the noise of it. A minus is the breakfast: the choices are limited and the food is pre-packed, but to Canadian standards it seems to... More 

Helpful?
Thank Travelman541
Toronto, Ontario, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 16, 2015 via mobile

I booked a room at this hotel 8 weeks in advance through Choice Hotels. 6 weeks before our stay we needed to change the date. This hotel refused to deal with us. Instead they directed us to Choice Hotels who refused to accommodate any changes. Again, this was six weeks in advance! Any hotel that uses a booking service as... More 

Helpful?
2 Thank Don R

Travelers are raving about these Saint Jerome hotels

Montreal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2015

Room very good, king bed ok. A/C a bit noisy. Could have been better for the price paid. Breakfast included, ok, however limited choices. Parking places plenty and secure. Many restaurants in walking distance. Good food. Would I come back ? Yes.

Helpful?
Thank Adrian_Lee
Ottawa, Canada
Level Contributor
81 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed June 30, 2015

I don't have much to say about this property, it's your typical highway motel. The good thing is that it is on a little restaurant mall, so you have plenty of walking distance options for food. I recommend Dick Ann's! The room is large but old, with a noisy air-conditioner which we promptly turned off. The noise from the highway... More 

Helpful?
Thank AstroJunq
Sanbornville, New Hampshire
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 14, 2015 via mobile

First of all I don't know why this hotel is rated #3 and received some bad reviews. We stayed here for 4 nights in a king suite. The suite included a king bed, refrigerator, microwave and sink. There was a new flat screen tv and DVD player. The desk/work station was large and in addition to the desk chair there... More 

Helpful?
Thank cyndyjones47
Boston, Massachusetts
Level Contributor
4 reviews
4 of 5 stars Reviewed February 15, 2015

I decided to stop by here for the night due to a meeting scheduled early in the morning. Staff was friendly and smiley. My room was spacious, and very clean. I slept very well that night. I am a very light sleeper, and did not hear anything through the walls. Of course, the comfort of the bed helped as well.

Helpful?
Thank NimbusRider
Michel S, General Manager at Comfort Inn & Suites, responded to this review

Bonjour Than you very much for your very nice review to my hotel ! Caroline Deschamps General Manager 450-438-8000 More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites

Address: 255-8 Rue de Martigny W, Saint Jerome, Quebec J7Y 2G4, Canada
Location: Canada > Quebec > Saint Jerome
Price Range: $101 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Comfort Inn Saint Jerome
Saint Jerome Comfort Inn
Comfort Inn & Suites Saint Jerome, Quebec
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