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Mystic Springs Chalets & Hot Pools

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Mystic Springs Chalets & Hot Pools
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326 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Calgary, Alberta, Canada
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed August 6, 2016

We have stayed at Mystic Springs many times, but most recently in July 2016. I was not impressed. We were charged more than $400 per night and the suite did not warrant that price point. Although the front desk staff were all very friendly we did have to request three times to have someone come and fix our DVD player.... More 

Helpful?
Thank family2006
Lethbridge, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 27, 2016

Fantastic location, good amenities. Some maintenance issues that should be addressed, such as floors needed a good cleaning prior to our arrival, one roll of toilet paper under the sink had mould on it, and not enough towels for 7 adults that were sharing the suite. The biggest problem we encountered was the main bathroom tooilet was not working and... More 

Helpful?
2 Thank Lori M
Ann Arbor, Michigan
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 20, 2016

We stayed in 110 with 2 bedrooms and bathrooms upstairs and sitting/kitchen area downstairs. We didn't use the pool and were only there a couple nights so no cleaning service came through. It was perfect for the 4 of us - 1 king bed, 2 doubles - so everyone was stretched out and comfortable. There's no view, and it's not... More 

Helpful?
1 Thank Bamn9497
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we always enjoy hearing from our guests especially ones that enjoy their time with us. We do hope to see you again soon. More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

Nice and clean rooms, front desk staff was very nice and friendly, helped us to book the icefiled tour tickets through phone. Didn't have the chance to try the hot pool then, but it looked very nice and comfy.

Helpful?
1 Thank BearHunt_123
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review. We will be sure to pass along your kind words to our staff. Hope to have you back soon. More 

Edmonton, Canada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 1, 2016 via mobile

This property is a very average property lacks basic housekeeping and comforts. The property backs to a very busy road, this could create some noise issue during night time. Although you are in middle of Canmore ... the property doesn't offer any views. You sometimes don't even realize you are in mountains. There are much better properties.

Helpful?
Thank SK_Canada_SK
Red Deer, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

Fantastic stay! Brought my 2 large breed dogs. I just informed the front staff and they were more than accommodating. Great walking trails behind and around the location. Only a 1/2 hour drive to Banff Upper Hot Springs. Great resturants within walking distance and a brewery you can tour a block over!! Highly recommend!

Helpful?
1 Thank Amy I
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! We always enjoy hearing from our guest! We are so glad you enjoyed your stay with us! More 

Surrey, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2016 via mobile

I loved every second of staying here. Very pretty and romantic setting, it was very comfortable. Swimming pool and hot pool was very nice and relaxing. My family enjoyed it a lot. I would recommend it to everyone who's planning to spend some time in Banff and lake Louise. Canmore is a pretty little town.

Helpful?
1 Thank bannydoll
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your comments, we always love hearing from our guests! We do hope you and your family come back again soon! More 

West Kelowna, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 29, 2016

This two bed, two bath cabin was very comfortable and homie but need of a bit of repairs. Close to our reception and had an outdoor pool but a bit cool even though they say it's heated. Hot tub was more my likeing.

Helpful?
1 Thank Heidi B
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review. We always enjoy hearing from our guests! Hope to have you back soon. More 

Calgary, Canada
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 25, 2016

We have been to Canmore many times, as it is close to Calgary, however this time we decided to go for the May long weekend and make it a family affair. We rented two chalets, side by side, and it was perfect for the 12 of us! The location of this hotel is only a few minutes (driving) from the... More 

Helpful?
1 Thank Hana_J403
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you so much for your kind words, we always love hearing from our guests. We hope you come back again soon. More 

Edmonton, Alberta
1 review
5 of 5 stars Reviewed May 6, 2016

We stayed in this hotel for 3 nights, really enjoyed the facilities, bbq station was just opposite our room, swimming pool too, and we were very happy that parking slots were available at the hotel site. Room has all necessary facilities with fully equipped kitchen. Last but not least, pets are allowed in this hotel, so we were glad that... More 

Helpful?
Thank reginaamineva
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! We look forward to having you back again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $160 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Alberta
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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