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Mystic Springs Chalets & Hot Pools

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Mystic Springs Chalets & Hot Pools
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337 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Okotoks, Canada
Reviewed October 2, 2016

We had a wonderful stay at Mystic Springs for our 1st anniversary! The units are clean and very inviting and the area was quiet, The hot tub was great too! We would definitely recommend Mystic Springs to anyone looking to stay in Canmore and look forward to staying there in the future.

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Helpful?
3Thank slconway90
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! We are so glad you chose to spend such an important occasion with us and that you enjoyed your stay with us. Cant wait to have you back again.

Asheville, NC
Reviewed September 28, 2016 via mobile

We stayed here for 3 nights in September with our toddler and found this place to be just OK. The property is pretty old, and it shows. During check-in we were assigned to one of the rooms on the back of the hotel with no view facing the highway. We asked if we could be moved to one of the...

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2Thank memememuppet
St. Albert, Alberta
Reviewed September 25, 2016

Terrible unit in very poor condition. Charged extra for a "pet-friendly" suite but it was quite obvious that the damage was not caused by a pet unless a herd of elephants took residence! Told by staff units are privately owned and are upgraded at the discretion of the owners - this one needs TLC. Very disappointed as have stayed here...

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Helpful?
Thank RiggyPiggs
Brantford
Reviewed September 22, 2016

A great place to stay when visiting Lake Louise, Banff, Yoho and Kananaskis as well as beautiful Canmore itself. Resort met all our needs for cooking, sleeping as well as hiking and restaurants and shopping. Theresa in the office was amazing from booking to checking out. Would definitely return here again.

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1Thank joebrant
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you very much for your comments, we will be sure to pass along your kind word to Theresa, (who we thing is amazing as well) Hope to see you back again soon!

Reviewed September 21, 2016

Great location if you are going to an event in the venue across the street. Nice layout of condo. Older building but clean. Room 101 floor squeaks and headboard squeaks. Pillows are old and hard so bring your own. Don't expect a restful sleep with all the squeaking happening!!!

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Thank Leona K
Ontario
Reviewed September 7, 2016

Spent 4 nights here in July. Overall a good experience, although not without some disappointing features. The condo was in excellent condition, meticulously clean, well maintained with soft beds, comfortable furniture and excellent kitchen and bathroom facilities - everything you need to cook and clean complete meals. The layout, however, was quite unusual - very narrow with a long staircase...

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5Thank tweeddoc
Yorkton
Reviewed August 31, 2016

Great location-- easy to find and quiet. Loved the feeling and space of being at home. No luggage carts so be prepared to carry suitcases for a bit to your room. Nice pool and large hot tub. We used the bbq for supper one night-- a nice feature. Very poor customer service during check in, but was made up for...

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2Thank lkm103
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Dear IKM103, Thank you for taking the time to write a review on Trip Advisor. We are happy to hear that you really enjoyed your stay, however are concerned with the fact that you received such poor service from our front desk staff. Should you wish to discuss this matter further please do not hesitate to contact the Theresa, the...

Edmonton, Canada
Reviewed August 27, 2016

A very nice place to spend the weekend. One of the few places around that is pet friendly, so you can bring your dog if you wish. Has a year round pool, so is a good place for kids. Not to far from downtown.

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1Thank TomS1970
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! We are glad you enjoyed your time with us at Mystic Springs, we hope to have you back again when your in the area!

West Bloomfield, United States
Reviewed August 20, 2016 via mobile

Very nice place to stay when visiting the Banff National park. Located very close to Trans Canada. It is about 20 minutes from Banff. The Kitchen and seating area are good size, the bedrooms are very small, if you have 2 suitcases be prepared not to have room for both of them. Place is very clean, beds are clean and...

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1Thank Joshua B
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we appreciate you taking the time to write us. We are glad you enjoyed your time and hope to have you back again soon.

Houston
Reviewed August 9, 2016

This property is conveniently located in Canmore, with adequate parking on site. The chalets look very nice from the outside and are actually nicely decorated inside. Staff was friendly and helpful. The problem we had with our group of 4 adults is lack of space - all rooms are crammed full of large furniture (king size bed, 2 large beds...

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Thank HoustonRobert
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $161 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Alberta
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travelers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travelers.
4 questions
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Amazing View but still minutes from Downtown Canmore”
 of 5 bubbles ChrisAlisha, 4 days ago | Read review
“All rooms typically have a view as you are surrounded by mountains.”
 of 5 bubbles patriciabW9990OM, 3 weeks ago | Read review
“Unit 144 was great”
 of 5 bubbles slconway90, Oct 2, 2016 | Read review
“All the condo's looked the same!”
 of 5 bubbles tweeddoc, Sep 7, 2016 | Read review
“Most of the rooms seem to be the same.”
 of 5 bubbles TomS1970, Aug 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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