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Mystic Springs Chalets & Hot Pools

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Mystic Springs Chalets & Hot Pools
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326 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Asheville, NC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 3 nights in September with our toddler and found this place to be just OK. The property is pretty old, and it shows. During check-in we were assigned to one of the rooms on the back of the hotel with no view facing the highway. We asked if we could be moved to one of the... More 

Helpful?
Thank memememuppet
St. Albert, Alberta
1 review
2 of 5 stars Reviewed 6 days ago NEW

Terrible unit in very poor condition. Charged extra for a "pet-friendly" suite but it was quite obvious that the damage was not caused by a pet unless a herd of elephants took residence! Told by staff units are privately owned and are upgraded at the discretion of the owners - this one needs TLC. Very disappointed as have stayed here... More 

Helpful?
Thank RiggyPiggs
Brantford
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A great place to stay when visiting Lake Louise, Banff, Yoho and Kananaskis as well as beautiful Canmore itself. Resort met all our needs for cooking, sleeping as well as hiking and restaurants and shopping. Theresa in the office was amazing from booking to checking out. Would definitely return here again.

Helpful?
Thank joebrant
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you very much for your comments, we will be sure to pass along your kind word to Theresa, (who we thing is amazing as well) Hope to see you back again soon! More 

Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

Great location if you are going to an event in the venue across the street. Nice layout of condo. Older building but clean. Room 101 floor squeaks and headboard squeaks. Pillows are old and hard so bring your own. Don't expect a restful sleep with all the squeaking happening!!!

Helpful?
Thank Leona K
Ontario
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent 4 nights here in July. Overall a good experience, although not without some disappointing features. The condo was in excellent condition, meticulously clean, well maintained with soft beds, comfortable furniture and excellent kitchen and bathroom facilities - everything you need to cook and clean complete meals. The layout, however, was quite unusual - very narrow with a long staircase... More 

Helpful?
5 Thank tweeddoc
Yorkton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location-- easy to find and quiet. Loved the feeling and space of being at home. No luggage carts so be prepared to carry suitcases for a bit to your room. Nice pool and large hot tub. We used the bbq for supper one night-- a nice feature. Very poor customer service during check in, but was made up for... More 

Helpful?
2 Thank lkm103
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Dear IKM103, Thank you for taking the time to write a review on Trip Advisor. We are happy to hear that you really enjoyed your stay, however are concerned with the fact that you received such poor service from our front desk staff. Should you wish to discuss this matter further please do not hesitate to contact the Theresa, the... More 

Edmonton, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A very nice place to spend the weekend. One of the few places around that is pet friendly, so you can bring your dog if you wish. Has a year round pool, so is a good place for kids. Not to far from downtown.

Helpful?
1 Thank TomS1970
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! We are glad you enjoyed your time with us at Mystic Springs, we hope to have you back again when your in the area! More 

West Bloomfield, United States
Level Contributor
98 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

Very nice place to stay when visiting the Banff National park. Located very close to Trans Canada. It is about 20 minutes from Banff. The Kitchen and seating area are good size, the bedrooms are very small, if you have 2 suitcases be prepared not to have room for both of them. Place is very clean, beds are clean and... More 

Helpful?
1 Thank Joshua B
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we appreciate you taking the time to write us. We are glad you enjoyed your time and hope to have you back again soon. More 

Houston
Level Contributor
279 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
2 of 5 stars Reviewed August 9, 2016

This property is conveniently located in Canmore, with adequate parking on site. The chalets look very nice from the outside and are actually nicely decorated inside. Staff was friendly and helpful. The problem we had with our group of 4 adults is lack of space - all rooms are crammed full of large furniture (king size bed, 2 large beds... More 

Helpful?
Thank HoustonRobert
Manitoba
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 6, 2016 via mobile

The area is beautiful, with other resorts and hotels and a mountain view. Our chalet was a bit of an odd layout (not exactly spacious for 8), and we had some hiccups with plumbing and sufficient supplies. But! The complex is quiet. Staff was fabulous. Pool was clean. Beds comfy. Morning coffee on the patio in the mountains - doesn't... More 

Helpful?
1 Thank dreamingofgreece
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we always appreciate hearing from our guests! We will be sure to pass along your kind words to our staff. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $160 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Alberta
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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