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Mystic Springs Chalets & Hot Pools

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Mystic Springs Chalets & Hot Pools
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319 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Edmonton, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A very nice place to spend the weekend. One of the few places around that is pet friendly, so you can bring your dog if you wish. Has a year round pool, so is a good place for kids. Not to far from downtown.

Helpful?
Thank TomS1970
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! We are glad you enjoyed your time with us at Mystic Springs, we hope to have you back again when your in the area! More 

West Bloomfield, United States
Level Contributor
84 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very nice place to stay when visiting the Banff National park. Located very close to Trans Canada. It is about 20 minutes from Banff. The Kitchen and seating area are good size, the bedrooms are very small, if you have 2 suitcases be prepared not to have room for both of them. Place is very clean, beds are clean and... More 

Helpful?
1 Thank Joshua B
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we appreciate you taking the time to write us. We are glad you enjoyed your time and hope to have you back again soon. More 

Houston
Level Contributor
269 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This property is conveniently located in Canmore, with adequate parking on site. The chalets look very nice from the outside and are actually nicely decorated inside. Staff was friendly and helpful. The problem we had with our group of 4 adults is lack of space - all rooms are crammed full of large furniture (king size bed, 2 large beds... More 

Helpful?
Thank HoustonRobert
Manitoba
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The area is beautiful, with other resorts and hotels and a mountain view. Our chalet was a bit of an odd layout (not exactly spacious for 8), and we had some hiccups with plumbing and sufficient supplies. But! The complex is quiet. Staff was fabulous. Pool was clean. Beds comfy. Morning coffee on the patio in the mountains - doesn't... More 

Helpful?
1 Thank dreamingofgreece
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we always appreciate hearing from our guests! We will be sure to pass along your kind words to our staff. More 

Calgary, Alberta, Canada
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at Mystic Springs many times, but most recently in July 2016. I was not impressed. We were charged more than $400 per night and the suite did not warrant that price point. Although the front desk staff were all very friendly we did have to request three times to have someone come and fix our DVD player.... More 

Helpful?
Thank family2006
Lethbridge, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Fantastic location, good amenities. Some maintenance issues that should be addressed, such as floors needed a good cleaning prior to our arrival, one roll of toilet paper under the sink had mould on it, and not enough towels for 7 adults that were sharing the suite. The biggest problem we encountered was the main bathroom tooilet was not working and... More 

Helpful?
2 Thank Lori M
Ann Arbor, Michigan
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 20, 2016

We stayed in 110 with 2 bedrooms and bathrooms upstairs and sitting/kitchen area downstairs. We didn't use the pool and were only there a couple nights so no cleaning service came through. It was perfect for the 4 of us - 1 king bed, 2 doubles - so everyone was stretched out and comfortable. There's no view, and it's not... More 

Helpful?
1 Thank Bamn9497
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we always enjoy hearing from our guests especially ones that enjoy their time with us. We do hope to see you again soon. More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

Nice and clean rooms, front desk staff was very nice and friendly, helped us to book the icefiled tour tickets through phone. Didn't have the chance to try the hot pool then, but it looked very nice and comfy.

Helpful?
1 Thank BearHunt_123
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review. We will be sure to pass along your kind words to our staff. Hope to have you back soon. More 

Edmonton, Canada
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 1, 2016 via mobile

This property is a very average property lacks basic housekeeping and comforts. The property backs to a very busy road, this could create some noise issue during night time. Although you are in middle of Canmore ... the property doesn't offer any views. You sometimes don't even realize you are in mountains. There are much better properties.

Helpful?
Thank SK_Canada_SK
Red Deer, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

Fantastic stay! Brought my 2 large breed dogs. I just informed the front staff and they were more than accommodating. Great walking trails behind and around the location. Only a 1/2 hour drive to Banff Upper Hot Springs. Great resturants within walking distance and a brewery you can tour a block over!! Highly recommend!

Helpful?
1 Thank Amy I
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! We always enjoy hearing from our guest! We are so glad you enjoyed your stay with us! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $169 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Alberta
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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