We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Pocaterra Inn

Cancelon$144*
View Deal
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$173*
$144*
Great Deal
$148*
$148*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Best Western Pocaterra Inn
Best Western Pocaterra Inn
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

926 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 886: English reviews
Start your review of Best Western Pocaterra Inn
 Click to rate
Quebec City, Canada
Reviewed 2 days ago NEW

Great hotel for family. Fireplaces, waterslide, jaccuzi, generous and varied breakfast. If you arrive around 4PM, there should be complimentary apples, oranges and home made cookies upon arrival. The driveway had just been redone, but park at the back for easier access into the hotel with rollaway luggages and stuff (luggage carts available at the entrance). Staff is pleasant all...

 Report
Helpful?
Thank CKNoel
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hello CKNoel, Thank you for your generous 5 star review! We're delighted to hear that everything was well received and that you enjoyed your stay. We are glad to hear that you enjoyed the views and location of our property. We hope to see you again and thank you for taking the time to leave positive impressions!

Calgary, Canada
HOTEL’S FAVORITE REVIEW
Reviewed February 24, 2017

We had one day and one evening to enjoy the Family Day Weekend this year! We are from Calgary but wanted to stay somewhere close. We decided to drive to the mountains and enjoy a day of Tubing at Mt. Norquay in Banff (Our very first time - and it was awesome!)... Since we have two teenagers, I needed to...

 Report
Helpful?
1Thank zimmfamily2016
About Hotel's Favorite Review
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hello zimmfamily2016, Thank you for such a kind and generous view of your experience. We are grateful to be your choice of property, in which you spent Family Day! It sounds like you had a great time, we're happy to play a role in that. We appreciate the kind comments towards our staff and hotel amenities. We look forward to...

Steinbach, Canada
Reviewed 2 days ago NEWvia mobile

We stayed at the Best Western in Canmore for 2 nights. When I had booked I had requested a room away from the elevator. Our room was right beside the elevator so we asked to switch. They could not accommodate a change. The staff assured me this was a quiet hotel and there should be no issues with noise at...

 Report
Helpful?
Thank Connie H
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hello Connie H, Thank you for taking the time to provide feedback of your experience, both positive and negative. We apologize for the behaviour of the guests who decided to take it above and beyond to break the rules. We appreciate you bringing it to our attention and are glad to hear that someone went to speak to them. Should...

Reviewed 2 days ago NEW

The hotel is clean and stylish.The are friendly and helpful receptionists There is an excellent restaurant where we had breakfast and dinner. Food was very good and great value for money and service is attentive and efficient. Room itself was well equipped and comfortable. There is a beautiful inside water park. We really enjoyed hot tub and water slide. We...

Review collected in partnership with Best Western
 Report
Helpful?
Thank elenav703
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hello elena703, Thank you for taking the time to leave a generous review and such positive feedback. We are pleased to hear that you had good encounters with our staff and service levels. We appreciate the commendation and hope to see you again!

Canada
Reviewed 6 days ago NEW

We stayed in a deluxe room & enjoyed it very much.It had a gas fireplace & bathroom had a jacuzzi tub & spacious shower. The quality of bath products (included shampoo & conditioner, soaps, lotions ect) were of high quality. The room was quiet & had a balcony with a great view of the mountains.

Review collected in partnership with Best Western
 Report
Helpful?
Thank crystalc447
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hello crystalc447, Thank you for the kind review of your experience with us. We are delighted to hear that everything in the room was enjoyed. We appreciate the generous comments towards our amenities provided in the room. We look forward to an opportunity to serve you again and thank you for choosing us!

Edmonton, Canada
Reviewed 1 week ago NEW

Stayed here one night, May 15th. Room was big, clean and comfortable. Housekeeping staff very friendly and helpful. Traffic noise on the north side. Desk person at 11AM did not appear as friendly, nor was the male who gave us our keys later in the day. Breakfast was very disappointing. Cremated sausages, rubber omlettes and cardboard waffles meant I was...

 Report
Helpful?
Thank Frank S
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hi Frank S, Thank you for the feedback. We are sorry to hear you did not enjoy the complimentary breakfast provided. All items are supplied by an industry leader in commercial food supply and we do receive a lot of positive comments regarding the breakfast. We understand everyone is different and apologize it was not to your liking. We wish...

Reviewed 1 week ago NEWvia mobile

My mom and I stayed here on Mother's Day weekend of 2017. I was delighted by the Charming dacor, friendly staff and terrific breakfast! We decided to forgo the pool and take a dip in the band Pot Springs instead however the water at the hotel pool did look very inviting. I would recommend this hotel as a great stay...

 Report
Helpful?
Thank Cara H
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hello Cara H, Thank you for taking the time to leave such positive feedback on the experience you had during Mother's Day weekend! We are glad to play a part in your special weekend. We appreciate the commendation and hope to welcome you back in the future. All the best and safe travels!

Calgary, Canada
Reviewed 1 week ago NEW

Should have googled rate's before going in . Late in the evening though the gentleman at the desk told me was last room. Funny how it was a base pet room usually 1 of the first rooms to go as they charge $136 rate. Plus if you have a pet it is 10 per pet so 2 pets would be...

Review collected in partnership with Best Western
 Report
Helpful?
Thank craighZ434HP
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hello craighZ434HP, We apologize for the dissatisfaction and confusion experienced. Unfortunately, the rates which you were offered was a Manager's Rate (15% off our rate for the evening). The rate offered was correct and it was very evident you were either looking at the wrong set of dates, an American rate quote or a weekday rate compared to a weekend...

Reviewed 1 week ago

Wonderful stay at the Pocaterra. Magnificent view from the window. Fireplace. Clean. Fridge was not cold enough. No fan in the bathroom. Included breakfast was really good, even for someone who doesn't really eat breakfast foods. Cookies and juice to go 24h hours a day. Hot tub. Close to everything but not noisy or too busy. I definitely recommend.

 Report
Helpful?
Thank Chris D
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hello Chris D, Thank you for taking the time to reflect on your extended stay at our property. We are pleased to read that everything was to your satisfaction. The fan in the bathroom is not a traditional fan in the sense that it makes the 'buzzing' noise; it is connected to a central air system but we do understand...

Calgary, Canada
Reviewed 1 week ago

Very good experience thank you. Friendly staff and the rooms were very clean. Front staff answered all questions asked and gave good directions. Spent one night and had a great time in Canmore. We will definitely stay at the Best Western again.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Jennifer B
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this review

Hello Jennifer B, Thank you for taking the time to reflect on a good experience had with us. We are grateful for that! We take pride in our cleanliness and are happy you felt that was a highlight. We appreciate the commendation and hope to see you again for a return stay on your next trip to Canmore. All the...

Questions? Get answers from hotel staff and past guests. Ask a question

518 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (144)
Viewed
Dining (5)
Viewed
Room/Suite (29)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (22)
Viewed
View from Room (15)
Viewed
Bathroom (6)
Viewed
0:55
Videos (1)
Viewed
Other (61)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (369)
Viewed
Amenities (18)
Viewed
Deluxe King Room with Balcony (64)
Viewed
Executive Suite (76)
Viewed
Hot Tub (5)
Viewed
King Room with Jacuzzi (57)
Viewed
Pool (16)
Viewed
Dining (9)
Viewed
Standard Room (53)
Viewed
Steamroom and Sauna (6)
Viewed
The Hotel (58)
Viewed
Washrooms (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Hotel & Grounds (5)
06/04/2017 06/05/2017
Hotels you might also like...
Travelers also viewed these Canmore hotels
1.6 mi away
Stoneridge Mountain Resort by CLIQUE
0.9 mi away
Holiday Inn Canmore
Holiday Inn Canmore
#13 of 29 in Canmore
518 reviews
6.0 mi away
Copperstone Resort by CLIQUE
Copperstone Resort by CLIQUE
#1 of 3 in Dead Man's Flats
1,035 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Falcon Crest Lodge by CLIQUE
0.3 mi away
Rocky Mountain Ski Lodge
0.9 mi away
Georgetown Inn
Georgetown Inn
#9 of 29 in Canmore
484 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled amidst the towering peaks of the Canadian Rockies, the Best Western Plus Pocaterra Inn is your ideal lodging choice while visiting Canmore Alberta. From the warm welcome in our lobby to our spacious guest rooms, you are sure to experience superior service while staying with us.Our hotel features tastefully decorated guest rooms with a multitude of amenities including stunning views of the surrounding Rocky Mountains, fireplaces, free high-speed wireless internet, microwaves, refrigerators, coffee makers, and LCD TV’s. Guests can enjoy our daily complimentary hot continental breakfast and access to our business centre, fitness facility, games room and meeting rooms. In addition, our hotel features a whirlpool, steam room, sauna and indoor swimming pool with a large waterslide perfect for the whole family to enjoy.Just minutes away from Banff National Park the Best Western Plus Pocaterra Inn is a great place to explore the Canadian Rockies, natural hot springs, lakes, glaciers, canyons, and ski resorts. When visiting Canmore Alberta, the Best Western Plus Pocaterra Inn will make your stay feel just like home, but better. Our relaxing atmosphere, tastefully appointed rooms and friendly hospitality are the perfect complement to your visit to the Canadian Rockies. ... more   less 

Additional Information about Best Western Pocaterra Inn

Address: 1725 Bow Valley Trail, Canmore, Alberta T1W 1L7, Canada (Formerly Best Western Plus Pocaterra Inn)
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $107 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pocaterra Inn 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Hotels.com, Priceline, Cheap Tickets, Best Western, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western Pocaterra Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Pocaterra Hotel Canmore
Best Western Canmore
Canmore Best Western
Best Western Pocaterra Inn Canmore, Alberta
Hotel Style:
#6 Family Hotel in Canmore
#9 Romantic Hotel in Canmore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Best Western Pocaterra Inn staff and other travelers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Best Western Pocaterra Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms away from elevators and the highway are the best”
CKNoel, 2 days ago | Read review
“Less traffic noise on south side, except for trains.”
franksG4926GF, 1 week ago | Read review
“Rm.404 ... Top floor...balcony and nice view of mountains. Two room suite with a separate king bedroom with a nice large ensuite.”
LauraLaf, Apr 15, 2017 | Read review
“This hotel allows pets in some rooms.”
583dales, Mar 13, 2017 | Read review
“Book REALLY early...like months early to get a good spot.”
  • View from the balcony of room 214
  • View from the balcony of room 214
Sinnayanae, Mar 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$144* /night
View Deal
Expedia.com$148
Booking.com$148
HotelQuickly$173
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates