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Windtower Lodge & Suites

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Windtower Lodge & Suites
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513 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 18, 2016

I stayed here with my boyfriend and 1 1/2 year old for one night. The room we had had an issue with the heat that they could not fix. So what did they do? They upgraded us to a suite, free of charge of course! The breakfast also put "continental breakfast" to a new level, with a hot buffet all... More 

Helpful?
2 Thank Sabrina D
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 17, 2016 via mobile

So don't book through Expedia. There 800 square foot room looked like this. Yeah it was about 150 square feet. Expedia said that it was supposed to be a suite. Kind of felt taken advantage of. Truly. Felix - who was working the front desk, sorted us out. Thanks for the outstanding customer service. Promote this guy to Assistant Manager... More 

Helpful?
3 Thank Ryan P
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 11, 2016

It was an amazing experience. Myself and family rented three rooms. My husband wanted to be upgraded to a one bedroom suite and the manager Estiffany Gozum heard it was my birthday and made it happen immediately. She made sure we received a larger unit as well! The unit was beautiful and had huge windows with amazing Mountain views.Herself and... More 

Helpful?
1 Thank Tamara M
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 6, 2016

Very loud - the walls were incredibly thin to the extent that we could hear every word said in the hallway and the room adjacent to ours. The bed was extremely uncomfortable - very hard to get a good nights sleep with someone else in the bed because it resembles a trampoline more than a mattress. Towels were very rough... More 

Helpful?
3 Thank yeggerz
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 5, 2016

We had adjoining rooms-one with a full kitchen, separate bedroom and laundry room. The other was a king bed, microwave, small frig and coffee maker. The rooms were spacious and comfortable. Great for 4 adults and two children. Dr were disappointed that the breaksfast was only a continental- there was a surcharge to upgrade to a hot breakfast.

Helpful?
1 Thank Marilyn L
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

We had a room which had tiny single beds. It was fine for myself and my son as we aren't big people. The room had everything we needed and it was very affordable considering hotels at Christmas time in Canmore are pricey. It seems like the room prices fluctuate quite a bit. We got our room for 80.00 but only... More 

Helpful?
Thank Maceystars
Alberta
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

We recently stayed here for s few days with family. This hotel is so poorly run! The front of the house have no clue on how to manage guests. The housekeeping staff only do the bare minimum to maintain rooms.. We found leftover food in the cupboards and dog poop near the TV. There was also blood spots on the... More 

Helpful?
6 Thank cdnsun

Travelers are raving about these Canmore hotels

Medford, Oregon
1 review
3 of 5 stars Reviewed December 8, 2015

Spent 3 nights in Oct. 2015, up from USA for a wedding. 1st night felt to hot to sleep, opened window. Next day: maintenance -water pipe heated, "I will need to turn off your temp. controls" "won't it then get to cold" "likely". No return to a phone call (back home) about an item we may have left in parking... More 

Helpful?
Thank Donald F
Kris B, General Manager at Windtower Lodge & Suites, responded to this review

Dear Donald F. I apologize that it has taken so long for someone to respond to your concerns. Clearly your room temperature issue was not handled in the most professional manner by the staff member on duty and I have taken steps to address that. As for the lost item, could you please email my assistant at admin@windtower.ca with the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015 via mobile

Works best for family with children and a baby. Underground parking is very helpful. Great service. Free breakfast. We recommend and will come back for more. Price is reasonable. 24 hr gym is also a sell plus the heated jacuzzi. Home far away from home.

Helpful?
1 Thank cfcstwo a
Calgary, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 15, 2015

This was probably partially our fault on the booking end...but we found a great deal on trivago for a queen room in canmore at Windtower Lodge. The pictures of the hotel looked good so we decided to book it. When we got to the floor we were staying on, there was evidence of drywall work being done. The room was... More 

Helpful?
1 Thank 21116meagan
Kris B, General Manager at Windtower Lodge & Suites, responded to this review

Dear Guest Firstly my apologies for the time it has taken to respond to your concerns. Based on your comments made online, I am shocked to read of your totally unsatisfactory experience and would like to investigate further to learn why action was not taken by our Front Desk staff immediately. Could you please email my assistant at admin@windtower.ca with... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Windtower Lodge & Suites Nestled in the Canadian Rockies, we are situated in Canmore, which is considered Canada's mountain playground. We offer a wide variety of adventure and leisure pursuits. The property boasts cedar, stone, and log construction. A picturesque view of the mountains can be experienced from the hotel rooms and suites. We are pleased to offer our guests the choice of staying in one of our room or suite accommodations. All accommodations are designed to provide exceptional value and optimal comfort, whether your stay is business or pleasure related. To make your stay with us that much better, we are happy to offer a variety of on-site amenities and services such as the Fitness Centre and Outdoor Whirlpool Hot Tub. It is our delight to introduce The Wandering Elk, a quaint cozy breakfast spot adjoining our main lobby. Dine with us each morning for a tasty assortment of hot and cold breakfast selections. The Wandering Elk is also open for lunch and dinner, and features a variety of fare to suit every palate! Enjoy our patio with a fabulous view of Three Sisters, Ha Ling Peak, and Rundle Range. Your Pet is Welcome Too!We wish to extend a warm welcome to you and your pet at the Windtower Lodge & Suites. As a "Pets Can Stay Certified" accommodation provider, we would like to outline our basic pet policies and services for your reference and to make your stay, and that of our other guests, comfortable and pleasant. ... more   less 

Additional Information about Windtower Lodge & Suites

Address: Wind Tower 100-160 Kananaskis Way, Canmore, Alberta T1W 3E2, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $94 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Windtower Lodge & Suites 3*
Number of rooms: 105
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Also Known As:
Windtower Lodge And Suites
Windtower Hotel Canmore
Windtower Lodge & Suites Canmore, Alberta
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