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Quality Resort Chateau Canmore

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Quality Resort Chateau Canmore
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333 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Dublin, Ireland
Reviewed September 11, 2015 via mobile

Ok so it was the long weekend , off we went to the Quality Resort Chateau  . Drove into the carpark which is tight, but whatever. Went in to check in and was met by a guy who looked like he had no sleep in days. Mumbled some words and gave me the room card. Up to the room we...

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Helpful?
3Thank Lar C
gmcn620, Manager at Quality Resort Chateau Canmore, responded to this review

Good day, I want to sincerely apologize for the very negative experience you occurred during your recent stay in Canmore, AB. Thank you for taking the time to write a review which is extremely important to receive feedback from our guests in helping us for the our future guests' stay. If you are ever travelling through Canmore again, please contact...

bandung
Reviewed September 11, 2015 via mobile

Paid $119/nite for 2 queen beds and a sofa bed fits 6 persons which was pretty cheap in Banff area. Hotel was ok. Pretty clean. Parking distance between spots is very narrow. Guest reception was very helpful.

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Helpful?
Thank ruthndul
gmcn620, Manager at Quality Resort Chateau Canmore, responded to this review

Good day, I want to sincerely apologize for your experience you inccurred during your recent stay in Canmore, AB. Thank you for taking the time to write a review which is extremely important to receive feedback from our guests in helping us for the our future guests' stay. I have shared your feedback with our housekeeping team and personally adjusted...

Sherwood Park, Canada
Reviewed September 10, 2015

There is nothing overly special about this hotel. The rooms are nice. Housekeeping was hit and miss - there was nothing special about the service and it was slightly lacking. There were wrappers on the floor when we checked in and we didn't move them while we were there. Neither did housekeeping. The pool was a bit cool but clean...

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Helpful?
Thank Dana B
gmcn620, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for taking the time to writing a review of your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

Lindsay, Canada
Reviewed September 10, 2015

This hotel requires work to bring it up the the rates charged especially when there is no breakfast included . When we arrived to check in we had to wait for 10 minutes until smoke break was over & the same for check out in the morning .We had to remove the screen in our room in order to close...

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Helpful?
Thank Garth M
gmcn620, Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for taking the time to writing a review of your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

Gallatin, Tennessee
Reviewed September 9, 2015 via mobile

Our room was very nice and roomy. Over all a nice facility. I might stay again if I had a good deal. On the other hand, the wifi did not work in our room, there was no TV remote in our room, there was no toilet paper in our room and then those darn trains. I feel better now.

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Helpful?
Thank OldOldBob
North Myrtle Beach, South Carolina
Reviewed September 2, 2015

Physical facilities are very nice. Large Rooms, nice guest laundry, good location, etc. However, the staff consistently failed to deliver quality service. It began when we called about possibly checking in before the 4:00PM time. The weekend desk guy was not interested in helping us as he stated the staff has been working so hard all summer, was not sure...

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Helpful?
Thank kengo250
gmcn620, Manager at Quality Resort Chateau Canmore, responded to this review

Good day, I want to sincerely apologize for your experience you inccurred during your recent stay in Canmore, AB. Thank you for taking the time to write a review which is extremely important to receive feedback from our guests in helping us for the our future guests' stay. I have shared your feedback with our management team & housekeeping supervisor...

Lakefield
Reviewed September 1, 2015

Stayed here on trip from Vancouver to Ontario. Was one of two hotels available for the night in the area were in. Didn't know what to expect but was quite surprised. The bedroom was in a loft which was a nice surprise. Also had a fireplace, kitchenette, microwave etc. Would be very suitable for a longer stay. Bed was very...

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Thank rshirls
Beaver Bank, Canada
Reviewed August 25, 2015

Room was adequate, as we only stayed one night. The rooms were dated and not as fresh as I would like.On the plus side, we had a beautiful mountain view, the staff was friendly and we had a small kitchenette. I would not book this hotel again unless they updated their rooms and had a more experienced cleaning staff. It...

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Helpful?
Thank Susan G
Qu'Appelle, Canada
Reviewed August 20, 2015 via mobile

We checked in very last minute and were lucky to get a room in Canmore. We stayed in a different room each night there, both on the 4th floor and were satisfied with both the king loft and king rooms. I prefer the king rooms on the track side as you can see the mountains from bed. The front desk...

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Thank srmorin21
Oudtshoorn, South Africa
Reviewed August 14, 2015 via mobile

We stayed for four nights. Public areas are a bit scruffy. Beds are very comfy. Worst thing is only one very slow coming lift. TV channels bore no relation to channel guide. Ok stay but wouldn't go back.

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Helpful?
Thank BarryfromTantobie
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more   less 

Additional Information about Quality Resort Chateau Canmore

Address: 1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $67 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Resort Chateau Canmore 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Quality Resort Chateau Canmore Hotel Canmore
Quality Inn Canmore
Quality Hotel Chateau Canmore
Quality Resort Chateau Canmore Alberta
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Questions & Answers

Here's what travelers have asked, with answers from Quality Resort Chateau Canmore staff and other travelers.
2 questions
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Questions? Get answers from Quality Resort Chateau Canmore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Facing front to avoid train noise”
 of 5 bubbles skygrl1, Sep 29, 2016 | Read review
“4th floor with a loft bedroom,facing the mountains.”
 of 5 bubbles webbfoot, Sep 26, 2016 | Read review
“for sure choose the mountain view.”
 of 5 bubbles genya007, Sep 11, 2016 | Read review
“If you need a firm mattress you need to ask for one because they are unusually soft (no idea if firm mattresses are available).”
 of 5 bubbles alandI4196HB, Sep 4, 2016 | Read review
“Our room faced the highway and was quite quiet.”
 of 5 bubbles DonnaL204, Aug 18, 2016 | Read review
5 of 5
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