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Quality Resort Chateau Canmore

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Quality Resort Chateau Canmore
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322 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Resort Chateau Canmore
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Showing 297: English reviews
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 13, 2015 via mobile

We stayed here while visiting the Canmore/Banff area. It's a decent enough of a hotel but there are things that should be addressed. The good: - Friendly and helpful staff - Good working A/C - Has a pool, hot tub and sauna - The main lobby is beautiful and has Shaw GO which is great for us being Shaw customers... More 

Helpful?
Thank Steven C
Danville, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 13, 2015 via mobile

Room was just ok, nothing fancy. The toilet seat wasn't properly cleaned when we checked in. And there were stains on the counter top. Then the hair dryer blew when we tried to use it. It was 9pm and the front desk said there's nothing they can do till they get someone to repair it next morning. I had to... More 

Helpful?
Thank PanneerC
Regina, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 13, 2015

We stayed in one of the loft rooms for 5 nights. The air conditioner worked fine, the room was fine, however.. The cleaning staff was terrible.. We would drink tea/coffee in the morning however after we returned to our room which was after supper. The cups were still there, only half of the garbages would be emptied and if we... More 

Helpful?
Thank k0dy
gmcn620, Manager at Quality Resort Chateau Canmore, responded to this review

Good day, I want to sincerely apologize for your experience you inccurred during your recent stay in Canmore, AB. Thank you for taking the time to write a review which is extremely important to receive feedback from our guests in helping us for the our future guests' stay. We have implemented a new housekeeping supervisor, who will be individually re-training... More 

Travelers are raving about these Canmore hotels

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 11, 2015

Everything was very booked up on my last visit to Canmore, so I booked this room on Hotwire. Overall, it was a fine place to stay, nothing fancy. The rooms were a little dingy in places - bits of peeling wallpaper, less-than-perfect toilet flushing, but the room had a really cool layout, with an upstairs loft bedroom. If you are... More 

Helpful?
1 Thank Ashley R
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 7, 2015 via mobile

We were very nervous about staying here after reading all the bad reviews. We were very surprised when we walked in our room and were nothing but impressed. Barely even heard the train. More staff at front desk would help though. Otherwise great stay.

Helpful?
Thank Courtney D
Mount Hope
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 5, 2015

Had booked this sight unseen, walked into the room and saw a picturesque view of the mountains, corner fireplace and also realized that we had walk in a sitting room complete with TV, couch, fridge, m/c and sink. Too bad we had only 1 night to enjoy all the comforts. Biggest disappointment was the restaurant. we had left dinner until... More 

Helpful?
Thank billsted
Lethbridge, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 4, 2015

Happy with room. Clean and even had lots of misc stuff for us. Request road side as the train tracks on back side and Very loud. Nice pool and staff were friendly. We were not disappointed with the room. I wish we were told that we got a handicaps room.

Helpful?
Thank Lin B
Regina, SK
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 2, 2015 via mobile

We stayed at this hotel for two nights while attending a wedding in Banff. Every hotel in the area is way over priced and not worth the price at this time of year. We got about as good a deal as possible for July at $160 per night. When we checked in the room had a terrible smell, almost like... More 

Helpful?
Thank Allen B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2015 via mobile

Booked online for 2 rooms for family, not knowing what to expect. Check in was smooth and found reception adequately helpful. Luckily, both rooms were pretty big facing the mountains on the 3rd floor, everything was in working mode and I found the rooms clean. 15 min drive to Banff, lots of restaurants around and overall a good place to... More 

Helpful?
Thank Naureen R
Blackfalds, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2015 via mobile

If you like rude staff and dirty, sheets, carpet, sinks, toilets and such, THIS IS THE PLACE for you! From the minute I walked in the door, you could tell they rather not have guest. They made me (and my son age 11) wait for two hours before we could get the key. When we finally went to our room,... More 

Helpful?
1 Thank aggie1981
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more   less 

Additional Information about Quality Resort Chateau Canmore

Address: 1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $69 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Resort Chateau Canmore 3*
Number of rooms: 93
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Also Known As:
Quality Resort Chateau Canmore Hotel Canmore
Quality Inn Canmore
Quality Hotel Chateau Canmore
Quality Resort Chateau Canmore Alberta
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