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Quality Resort Chateau Canmore

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Quality Resort Chateau Canmore
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323 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Maryville, Tennessee
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed two nights here while visiting Rockies. Rooms were a bit dated and need to be refurbished. Found the fridge and Keurig coffee maker as well as microwave to be useful. Having a separate living and sleeping area is good. Bath was in dire need of facelift. Hardly any vanity area and counter top was faded and stained. One nice... More 

Helpful?
Thank Peggy B
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hello, thank you for your comments. We do appreciate you staying with us. we are updating the bathrooms with in the next few weeks. There is a restaurant on site on the east end of the building. More 

Philadelphia
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Motel was not rated very high on Trip Advisor, we did not find that to be the case. We had a room with a loft bedroom and a I person hot tub, for about $115.00 US Dollars a nite. We found all the Staff we dealt with to be friendly and helpful, this including front desk staff and room attendants.... More 

Helpful?
Thank webbfoot
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for your comments and staying with us. We do appreciate it. Hope to see you again soon. More 

London, England, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice place for a base to get in & out of the national park area. Room was clean & huge area! We asked for a room facing the road as the train does pass the back of the hotel so do request this in advance. Hot tub was very hot & great to relax in at the end of the... More 

Helpful?
Thank Cardy1979
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hello, Thank you for your comments and well as staying with us. We do appreciate both. Not sure what happened or why you got note about the shower. I will also let housekeeping no about the bed. Again thank you. More 

Level Contributor
10 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here to find a good hotel close to Banff and Lake Louise. My favorite chain is Choice Hotel of which Quality Inns are one of their upper tier, I believe. Always had good reviews for Quality Inns. This no exception. Had a gas fireplace in the room. Desk staff was outstanding and eager to help. Housekeeping was excellent and... More 

Helpful?
Thank Chuck L
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hello, Thank you for staying with us and your comments. We do appreciate both. Because the hotel has a restaurant the breakfast is not included. I hope that we will see you back again as our guest in the future. More 

Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed at the hotel for one night this weekend. The pros: -room was clean -staff that we saw were friendly -room was a good size but would be crowded if you had six people in there. The cons -beds could be more comfortable -the toilet paper and Kleenex weren't very soft. I would recommend staying here if you are looking... More 

Helpful?
Thank Sam W
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for your comments. We do appreciate you staying with us. I will pass your comments on to the Restaurant Management. More 

saskatoon
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel kinda last minute over the internet before my trip. I liked the prices compared to other hotels offering similar to what I was looking for. I needed a couple of beds in a room for family as we were going to a wedding. It was easy to book this online. The hotel had a restaurant attached... More 

Helpful?
Thank genya007
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hello, We do appreciate you staying with us. Also your comments. I will make sure housekeeping does know about the bathtub faucet. More 

Portlaoise
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Was a little bit pricey to stay here, but was only fifteen minutes walk from the gorgeous Canmore town centre, so we were able to get over it. Rooms are nice, ours had crazy high ceilings and a lovely fireplace in the corner. You also need to check out the hot tub if you stay here! Parking was also free,... More 

Helpful?
1 Thank thebarfly1
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hello, Thank you for your feedback as well staying with us. I hope to see you again. More 

Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel had slightly lower rates than others, but its not worth the savings. The rooms are old and tired and VERY SMELLY...like old socks and smelly shoes (we bought four fragrant candles, but they didn't help much). We stayed a week and the sheets were not changed in that time. Chipped woodwork, decrepit kitchenette, iced up freezer in the... More 

Helpful?
Thank Alan D
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hi Thank you for your comments. I do appreciate it. WE are working on renovations at the hotel. The carpet is new Dec 2015 and the beds have all been replaced. We have ordered quartz counter tops for both the bathroom and kitchen. I do hope that you will give us another try. More 

Travelers are raving about these Canmore hotels

St. Albert, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

You are reading this to try and convince yourself to stay here because it's marginally cheaper than the other rooms in Canmore but you WILL be disappointed!! The rooms are dated which I could live with except they are not clean! You will never get in the dirty tub due to mould, the carpets smell of body odour, the a/c... More 

Helpful?
1 Thank Kristen2014
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

BROOKLYN NY
Level Contributor
170 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the room had a small kitchenette with a separating door. there was a couch in that room. so i guess it was even a suite. it might have been a pull out couch. not sure. room itself was nice and clean.nice size with large desk.

Helpful?
Thank TREK39
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you very much for your review. We do appreciate you staying with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more   less 

Additional Information about Quality Resort Chateau Canmore

Address: 1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $69 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Resort Chateau Canmore 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Quality Resort Chateau Canmore Hotel Canmore
Quality Inn Canmore
Quality Hotel Chateau Canmore
Quality Resort Chateau Canmore Alberta
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