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Quality Resort Chateau Canmore

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Quality Resort Chateau Canmore
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337 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Reviewed 1 week ago

Weekend trip to Canmore. We had a loft suite which had lots of space, very airy, great view of the mountains. Yes, there is some wear and tear in decor and furnishings but the room smelled fresh and the bed was clean and comfortable. We did have some noise issues from a neighbouring room but that can happen anywhere. Desk...

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Helpful?
Thank Jean T
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you very much for choosing to stay with us. We do appreciate your feedback. Hope to see you back soon.

London, United Kingdom
Reviewed 2 weeks ago

The room we had was anything but a quality experience. There was white pet hair on the bedspread. Upon further examination of the rest of the bedding, the comforter had what looked like old blood stains, and was a dingy yellow, while the comforter on the adjacent bed was white as if brand new. The widow crank was broken, and...

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Helpful?
Thank SAS_Allen
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hello, Thank you for your comments. I am truly sorry that we failed to live up to what we expect for all our customers. I will pass this review to the departments and take action.

Edmonton, Canada
Reviewed 2 weeks ago via mobile

Went on a family holiday skiing, the room was a bit dated but very clean and very friendly and accommodating staff. The staff were exceptional- from the housekeeping to the front desk! Would not hesitate to book this hotel again!

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Helpful?
Thank LauranC140
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for choosing to stay with us. Very happy you had a good time and appreciate your comments.

St. Catharines, Canada
Reviewed 3 weeks ago

I enjoyed my stay at this hotel. Veronika had provided excellent service: for example, she had provided excellent information with respect to the community transit and town information, and when I required a taxi, the one she chose was 20% less than that of the one chosen by the hotel where my bus had arrived in Canmore. I appreciated how...

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Helpful?
Thank Brock1812
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for your comments. We appreciate you choosing to stay with us.

Calgary, Canada
Reviewed December 8, 2016

We stayed at Quality inn at Canmore few weeks ago. The hotel is clean, but the overall facility is pretty old. However, we enjoyed the small indoor pool and hot tub outside. The staffs are very kind and helpful.

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Helpful?
Thank 명진 정
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hi, Thank you for your comments. We do appreciate them. I will pass on your kind words to the staff. We are doing renovations this off season so next time you come back I hope you are even happier with your stay with us.

New Delhi, India
Reviewed December 4, 2016 via mobile

Canada is always one of the best of ideas when you have a plenty of breathing spell and this leisure time you want to spend with peace and want to enjoy beautiful landscapes. So i visited with few of my friends in the month of October and booked suites in quality resorts and for a good experience it was up...

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1Thank shabashi1805
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for your comments. we do hope to see you again soon.

Chandigarh, India
Reviewed November 30, 2016

Awesome place to spend your leisure time. We really enjoyed our pleasant stay here with my friends. I recommend this for its great services, staff and lastly but not least its value for money as well. I would definitely come back in near future to stay.

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Helpful?
1Thank VarunBhuria
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you very much, we do appreciate the comments. As well you staying with us. We do hope the next time you are in the area that you choose to stay with us.

Reviewed November 24, 2016

Best hotel I've been to in years! The hotel was pleasant, friendly and clean. All the staff was professional and cleaning service was quick and efficient. We really enjoyed our stay here. Service was excellent and the breakfast was delicious!

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1Thank Vikas D
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for your nice comments. We do appreciate you staying with us. I will pass your comments on to all the staff.

Shimla, India
Reviewed November 24, 2016

Fantastic resort with friendly staff. Beautiful room with week kept modern furniture and decor. Staff is quick and polite, view from resort is awesome. Definitely recommend staying here if planning a trip to canmore.

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Helpful?
Thank ND0777
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for your comments. We do appreciate them as well you choosing to stay with us. We hope to see you again.

Alberta
Reviewed November 14, 2016

This hotel was the only one with rooms available at the last minute on a long weekend. We booked it despite the fairly low rating that it had received. But we were pleasantly surprised by the quality of the hotel and had no issues with the place. What we liked: - The standard double room was very large and had...

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Helpful?
Thank kmomma
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for staying with us. I do appreciate your comments. I will look in to the Ptac unit as well as the pool.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more   less 

Additional Information about Quality Resort Chateau Canmore

Address: 1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $67 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Resort Chateau Canmore 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Quality Resort Chateau Canmore Hotel Canmore
Quality Inn Canmore
Quality Hotel Chateau Canmore
Quality Resort Chateau Canmore Alberta
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Questions & Answers

Here's what travelers have asked, with answers from Quality Resort Chateau Canmore staff and other travelers.
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Questions? Get answers from Quality Resort Chateau Canmore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rail line runs next to the rear car park of the hotel. North side rooms might be quieter, ask staff.”
 of 5 bubbles , 1 week ago | Read review
“I would check my reservation and special requests prior to arriving at the hotel”
 of 5 bubbles Brock1812, 3 weeks ago | Read review
“Facing front to avoid train noise”
 of 5 bubbles skygrl1, Sep 29, 2016 | Read review
“4th floor with a loft bedroom,facing the mountains.”
 of 5 bubbles webbfoot, Sep 26, 2016 | Read review
“for sure choose the mountain view.”
 of 5 bubbles genya007, Sep 11, 2016 | Read review
5 of 5
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