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Stoneridge Mountain Resort

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30 Lincoln Park, Canmore, Alberta T1W 3E9 Canada
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Traveler (647)
360
Panoramas (11)
Room & Suite (526)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Stoneridge Mountain Resort
Updated 12/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 30 in Canmore
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
All-suite luxury condominium resort hotel nestled in the Canadian Rockies. 5-minute drive to Banff National Park. All suites incl. full gourmet kitchen, fireplace, 55" & 32" HDTVs, electronic safe, in-suite laundry & gas BBQ. Outdoor heated pool, hot tub and fitness center. Available Wi-Fi and heated underground parking. Meeting, banquet and reception rooms available. Blackdog Cafe (licensed) open daily serving up light meals, baked goods and specialty coffees.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Bicycle rental
Hiking
Kids stay free
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Vending machine
Horseback riding
Skiing
Bowling offsite
Canoeing offsite
Fishing
Children's television networks
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Fireplace
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mountain View
Languages Spoken
English, Spanish, Hindi, Japanese and 3 more
2142Reviews36Q+A100Room tips
Traveler rating
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Most Recent
Brent M wrote a review May 11
Wetaskiwin, Canada451 contributions175 helpful votes
We stayed here at a VRBO for 4 nights in May 2022. The rooms are really nice and very large. The price was a bit more than I expected but we had stayed here before and liked the hot tub and pool area and knew that the rooms were great. Our room had a few minor items that needed fixing but none were that important and didn't affect our enjoyment. I would stay here again
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Date of stay: May 2022
Location
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Kristine L wrote a review May 7
De Winton, Canada5 contributions1 helpful vote
Brandon was able to find us a suite very last minute when our other booked resort turned out to be totally unacceptable! He couldn’t do enough for us!! Many thanks to him!! The resort is clean, beautifully appointed and very comfortable! The resort is very quiet, the pool and hot tub are cleaned several times a day and grounds nicely kept. The kitchen has everything you would need! It really is a beautiful resort and we can’t wait to go back!!!
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Date of stay: May 2022Trip type: Traveled
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Shelly M wrote a review Apr 2022
1 contribution2 helpful votes
We have stayed a number of times at Stoneridge during the summer months and last stayed in 2019. There were major issues with our accommodation (2 bedroom plus den unit). There was a leak from the air conditioning unit in the ceiling and pieces of the ceiling were falling on the floor. When we were out for the day after having maintenance
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Date of stay: May 2021
Rooms
Cleanliness
Service
2 Helpful votes
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Dean S wrote a review Apr 2022
Beijing, China68 contributions66 helpful votes
We have stayed at Stoneridge many times over the years and I'm unlikely to stay again. Let's tick off those stars: -1 star: for room service every 3 days. Ratty and worn towels, very dirty halls and the robes are gone. Guests are expected to take trash to the parkade level, and don't expect your neighbors to be conscientious. At more than $300CAD/night, really? -1 star: for badly maintained rooms. Cracked and broken tiles in both kitchen and bathroom. Fireplace that would intermittently turn off and could not be resolved. Dishwasher missing easily replaceable and installable parts. -1 Star: A misshapen living room rug that was a serious tripping hazard. -1 Star: Although some of the front desk personnel were knowledgeable, some seemed to be surprised by what I would deem typical hotel guest requests. I would have expected "where to get a COVID test in Canmore compliant with return to USA?" to be on a sheet of paper to be handed to guests. -2 stars: Cleaning the parkade with internal combustion power cleaners that produce carbon monoxide and required the entire garage to be closed down. Electric powered scrubbers would have allowed portions of the garage to be taken offline for cleaning, would not have denied the guests access to the garage, would have allowed the hotel to maintain parking for disabled, wouldn't have required elongated airing out. Guests were essentially told to fend for themselves for street parking, where none was to be had. 5 minus 6 gives you minus 1 stars. These failures are emblematic of a careless management that understaff and fails to train the staff. Simply not worth the price.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
2 Helpful votes
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Troy W wrote a review Apr 2022
1 contribution2 helpful votes
Inexperienced staff gave us occupied room. Freezing in the room cuz thermostat reads 23C when it is 16C. Cheap appliances. Coffee maker didn't work. Go buy your own, cuz they will bring you another one THAT DOESN'T WORK. Hobbit sized coffee mugs. Bring your own TOWELS. Oh and bring weapons as you will need to fight to the death for a parking spot. You get the same views and crappy execution for hundreds $$ cheaper at the Super 8. Don't book here.
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: Find another hotel to book at
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2 Helpful votes
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Deb H wrote a review Apr 2022
Strathmore, Canada64 contributions9 helpful votes
We arrived with the intention of spending time with the Grandkids at the pool during their spring break. The pool was "unavailable" due to an accident and could or could not be open the next morning, After asking for a discount on our $450.00 nightly bill an adamant NO was given. After asking more than once it was still no. The room was a full condo, something that was never disclosed to us and was unnecessary for 2 of us at an overnight stay. The underground parking garage is low, please be careful
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Date of stay: March 2022
Value
Cleanliness
Service
2 Helpful votes
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C_Chan_YYC wrote a review Apr 2022
Calgary, Canada6 contributions
We have previously stayed here in 2020 and decided to stay here again for my birthday weekend. I sent them an email and asked that they put us on the higher floor. They responded saying they will try their best. Not only did they gave us the top floor, but they gave us one of the best suites, a complimentary upgrade to a 2 bedrooms, 2 bathroom suite that sleeps 6 (we paid for 1 and 1). I was absolutely amazed and so happy with the beautiful room we got. Thank You for making this an amazing birthday weekend.
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Date of stay: April 2022
Value
Location
Service
Room Tip: Ask for rooms that face the mountain instead of the highway. We faced the courtyard and it was...
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James S wrote a review Apr 2022
Stephenville, Canada2 contributions4 helpful votes
My family and I recently spent 6 nights at this resort. Previously, I had spent some time at the Stoneridge in 2017 and have fond memories of that visit. The resort was operated by Clique Hotels at the time and was immaculate. I can’t think of a single negative thing about that visit. The resort very much presented as being clean and well maintained and the service was excellent. While the resort is still in good condition it is visibly more run down than it used to be. The carpets on the floors are worn and faded. The pool area is missing tiles that haven’t been replaced. The hot tub’s jets don’t work properly. While the resort is still generally pleasant it doesn’t have the pristine look to it that it used to and appears to be falling into disrepair. The housekeeping service has gone downhill considerably. Rooms are no longer refreshed daily but now every 3 days “due to Covid-19.” One of the side effects of this is that many guests leave bags of garbage outside in the hallways as housekeeping isn’t collecting the garbage regularly. This results in an unpleasant experience when returning to your unit. One final irritant was the “resort fee.” We prepaid for our stay in full. However, upon checking in we were advised that there would be an additional resort fee that we must pay. I was provided no explanation for why this additional fee was required. I reviewed all of the reservation confirmation emails I received from the Stoneridge prior to our arrival and could find no mention of this mysterious fee or why or it wasn’t included with the rest of the expenses. I understand there are some extra expenses in the hospitality industry but this felt a little underhanded. All in all we had a good stay at the Stoneridge Resort. The rooms were spacious and generally clean. The pool and hot tub were nice however there were periods were both were out of service. We may stay again.
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Date of stay: March 2022Trip type: Traveled
3 Helpful votes
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Brenda W wrote a review Mar 2022
1 contribution2 helpful votes
Do NOT stay in room 117 of this resort or probable on the first floor in general. There is a coffee shop that opens at 07:30 and they insist on propping the cafe door open so that all the noise of customers, espresso machines and general kitchen clatter will reverberate through out your suite. I have asked them to close the door to the hallway, which is also a safety concern because you can walk right off the street through the cafe to the first floor without a card key, but they refuse to close it even though there is a plate in it that days PUSH. Most people can read and have the ability to push open the door. I have asked management to have them close the door but was told it is a separate entity to the hotel. I told management about my concerns for safety to have my concerns fall on deaf ears. Very poor customer service and Safety is always and should be a priority to any hotel.
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Date of stay: March 2022Trip type: Traveled
2 Helpful votes
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Marleis G wrote a review Feb 2022
Calgary8 contributions13 helpful votes
We have stayed at Stoneridge many times when Clique resorts owned it. It was sold to a different company a few months ago and I am sorry to say I won't be going back. The room was clean"ish", there were cup and food stains on the living room side tables, the fireplace didn't work, they only gave us two towels for our whole family, the amenities like soap, shampoo, etc were terrible, they definitely downgraded the quality. I tried calling the front desk when we arrived to ask for towels and to get the fireplace fixed but no one answered. I called from my own phone and no one answered. I eventually had to go down to the housekeeping area to ask for towels. no one ever fixed the fireplace. Upon arrival the staff were definitely not as friendly as the old staff when Clique owned it, it was very much a business transaction, not a welcome to returning guests. To top it off when I saw my charge on my credit card when I got home they charged me an extra "resort fee" on top of the resort fee that I was originally charged. I called to ask about this, even read to them my original confirmation contract which stated that the resort fee was included. He didn't care. He also didn't care when I expressed my concerns about our stay there. If I hadn't stayed there when it was owned by Clique I supposed it would be a nice place, but it has definitely gone downhill in quality.
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Date of stay: February 2022
Value
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Sleep Quality
4 Helpful votes
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PRICE RANGE
$255 - $479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stoneridge mountain hotel canmore
LOCATION
CanadaAlbertaCanadian RockiesKananaskis CountryCanmore
NUMBER OF ROOMS
68
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Frequently Asked Questions about Stoneridge Mountain Resort
Which popular attractions are close to Stoneridge Mountain Resort?
Nearby attractions include Policeman's Creek Boardwalk (0.5 miles), Elevation Place (0.7 miles), and Oh Canada Eh? Dinner Show (0.6 miles).
What are some of the property amenities at Stoneridge Mountain Resort?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Stoneridge Mountain Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Stoneridge Mountain Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Stoneridge Mountain Resort?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Stoneridge Mountain Resort?
Conveniently located restaurants include Rocket Pie Inc., Tank310, and Stirling Grill & Lounge at the Malcolm Hotel.
Are there opportunities to exercise at Stoneridge Mountain Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Is Stoneridge Mountain Resort located near the city center?
Yes, it is 1.0 miles away from the center of Canmore.
Are any cleaning services offered at Stoneridge Mountain Resort?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Stoneridge Mountain Resort?
The staff speaks multiple languages, including English, Spanish, Hindi, Japanese, Polish, Romanian, and Korean.
Does Stoneridge Mountain Resort have any great views?
Yes, guests often enjoy the mountain view available here.