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Grande Rockies Resort

901 Mountain Street, Canmore, Alberta T1W 0C9, Canada
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149 Reviews from our TripAdvisor Community

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Drayton Valley, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband, one year old son and I stayed here February 5th to the 7th. After reading some reviews I was a bit reluctant in booking but did anyway because if you book on their website you actually get 30% off if you prepay your trip so that made it cheaper in the long run for a suite plus fully... More 

Helpful?
Thank steph s
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We had stayed at the resort for our 1st Year Anniversary and we were expecting a much better experience out of this resort. The room was a good size but it didn't have a mini fridge. The material of the sheets were not comfortable. The shower was very nice except for the plug which was clogged which held a lot... More 

Helpful?
Thank Mike Rachel S
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

All and all a pretty good property. The rooms are really nice but over priced for what you get and the wifi is terrible. Connecting to it is no problem but it was constantly freezing up my devices. We stayed in a one bedroom suite with a pull out sofa bed and it was very nice and well taken care... More 

Helpful?
Thank James V
Cochrane, Alberta
1 review
4 of 5 stars Reviewed 2 weeks ago

We booked this trip to host family for Christmas who were flying in from across the country. Although we live less than one hour away and visit Canmore often we decided to go to a hotel as there were too many people to accommodate everyone at our house. We wanted a pool for the children, kitchens in the rooms and... More 

Review collected in partnership with this hotel

Helpful?
Thank wlarooi76
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We had booked our Sept12 wedding here and what a mistake that was. We went through 3 wedding planners since we signed our contract. On our wedding day the hotel had provided 1 server for 100 people. What a joke! Our food was cold and they did not put out much food starting from the head table and so on.... More 

Helpful?
1 Thank Della H

Travelers are raving about these Canmore hotels

Red Deer, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unfortunately I am not reviewing to inform you of how pleasurable my stay was. While the resort was very nicely appointed, fairly clean with friendly staff my stay was overshadowed by the inability to get any sort of sleep. We had stayed in a two bedroom suite. On Friday night we had settled in around 10pm, upon which my wife... More 

Helpful?
2 Thank KARG31
CarrieGRRManager, General Manager at Grande Rockies Resort, responded to this review

Hello KARG3, as mentioned in my response to you via email this is a VERY unusual incident. We had called the security company and they reported: Spoke with guests of Room ###. Informed them they were the cause of a noise complaint and their noise level was unacceptable. The cause of the noise was loud music and yelling. Instructed them... More 

Calgary, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We paid extra for a room with a mountain view. At checkin we were given a ground room floor.View was of trees surrounding property When discussing with front desk staff, we were told it would be dark soon. The Habitat restaurant was a disaster. Two of us dined for over 100 dollars. Crab cakes were soggy and old fishy taste... More 

Helpful?
1 Thank darjohn98
CarrieGRRManager, General Manager at Grande Rockies Resort, responded to this review

darjohn98, I wish I would have had the chance to speak with you during your stay. The Habitat restaurant gets amazing reviews so I am shocked at your experience. Additionally our servers are normally very good and would be more than happy to take care of a guest if it was not satisfactory for you. I personally have seen them... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Kids really enjoyed the pool facility. One bedroom suite was very nice. Full kitchen was great. Bedroom was huge with king bed. Pull out couch had a lousy mattress - we ended up putting mattress on the floor for the kids - all the hotel needed to do was spend $200-300 more for a good pull out couch and it... More 

Review collected in partnership with this hotel

Helpful?
Thank bill b
CarrieGRRManager, General Manager at Grande Rockies Resort, responded to this review

Thank you I am glad the kids enjoyed the water park! The suites are very convenient and well appointed. I have made note the mattress and will take a look at it. Thank you so much and we look forward to having you back soon More 

Airdrie, Alberta
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here with my husband and kids in room 330. The room was not properly set up for a family of four nor was it cleaned properly. When I was getting the pullout ready for the girls it had chips in it and the mattress cover was stained. I found sheets with only 1 pillow case and no duvet so... More 

Helpful?
1 Thank AmandafromAB
Maryland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this last minute on Expedia and my only requirement was two queen beds for me and a friend for a New Years ski holiday. The room was modern and clean, with a nice bathroom and shower. Granted, we're two men that are pretty self-sufficient, so amenities were not so much of a concern as was location. Canmore has it... More 

Helpful?
1 Thank Ben G
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