Beds are so old they feel like your sleeping on rocks. The pillows and bedding are not comfortable at all!! Our AC unit didn’t work at all. So it was so hot inside our unit! And the window only opened part way!
Best location Awesome staff Pool and hot tub Kitchen and balcony Laundry in room On-site safe parking in basement Best for your buck Only 12 miles from Banff Multiple restaurants nearby Safe neighborhood
We rented a one-bedroom suite. The suite was large, nicely furnished and with had good kitchen appliances and dishware etc. The pool and BBQ area was great, and the underground parking was appreciated. This isn't the cheapest place in town but the quality is well worth the price.
The rooms, pool area, and fitness center were all very nice. Location is also fantastic. Plenty of restaurants within walking distance. I'd definitely stay here again and would recommend it to anyone who was looking for a place to stay in Canmore.
I have travelled extensively and I can honestly say the Front Desk Staff were the most delightful, friendly, pair I have come across. I was second in line and Alyssa said “don’t worry we have another staff member who would be happy to assist you”. Out came BEX and was so helpful and professional. We loved our room and the view was amazing! We will definitely be back!!! Thank you BEX and Alyssa for making our stay memorable!!
Me and my family were very happy with the room and the service that we had received at the Blackstone mountain lodge. And it is best for the family with toddlers and infants. We also enjoyed the surrounding area and the beautiful mountain view.
We stayed at the Blackstone hotel/resort from Aug 7 to 12th. I can't say enough how amazing my families stay was here and what made it even better was the friendly staff. Especially the 2 ladies at the front desk, Bex and Alyssa. They were so friendly, funny and helpful during our stay. 5 star service! If you stay at this resort be sure to stop by the desk and say hi to them.
From check in to check out, a fabulous mountain experience. We enjoyed a 2 room suite , the kitchen completely outfitted, 2 full baths, even a washer/ dryer with tide / bounce included! So unpretentious, not a negative comment about our 4 days!
Adjoining room's cooking could be smelt in our room, set off fire alarm in morning Pool and BBQ area were very nice If you stay here, pick the 1 bedroom for not much more money than the so called deluxe room
The place was very family friendly. The hotel was in Canmore, very convenient location, close from the highway, the stores and the supermarket. It was about 30 mins away from Lake Louis and Moraine. About an hour away from The town of Banff. There was a hot tub that we were able to enjoy after a long hiking each day to relax. Also, it was great to have a washer and a dryer. The front desk also has beat spray that you can rent it for free. My only regret was the early morning front desk person did not know where the sprays were stored, so I had to buy my own for over $35… But people are great and I really enjoyed staying there.
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