There is minimal food available after certain hours or without a reservation. We were there for a wedding and they didn’t have tequila or limes. At one point they ran out of vodka, cranberry juice and multiple beers. It was the slowest service I have experienced.
We stayed for a wedding and it was under staffed. Staff telling guests to get out of the restaurant as it is the only place to pay 10 dollars or more for a drink for a private room booked across. Should have been a bar tender in that room if that was the case. Everything is closed down by 10pm. No air conditioning in room, no option to switch, staff could not fix it after having to different employees looking at it. We had asked for a fan at least and did not receive that. Had no where to go but our room because you could not go to the restaurant without a reservation. Extremely hard when it’s a wedding. Ended up getting heat stroke because it was cooler outside in the sun than in our room. Would not recommend staying here. We paid 500 a night for absolutely no services.
This was our third trip and over the years seems like the overall standard of the place has gone down hill , our 2 bedroom lake view suite was badly maintained , almost unhygienic. Housekeeping staff had zero manners would walk in to your private space (washroom)without knocking , I literally had to shout at the Housekeeping guy to walk out of the washroom while I am doing my thing in there . Room cleaning needs lots of improvement . Saving grace is the walkways in the resort which had a lot of fragrance plants in bloom
The resort exceeded our expectations. The room was fresh and clean with exceptionally comfortable beds. The kitchen was well equipped with everything you could need. The restaurant was excellent. We took part in the wine tasting, which was well presented, following which we enjoyed wine and a charcuterie board on the patio. Every member of staff was so friendly and we thoroughly enjoyed our stay.
My wife and I spent our honeymoon at the Spirit Ridge resort in Osoyoos. Generally after a few nights away we’re ready to come home, however, this resort was an incredible experience, we found something to do almost every day at the resort and could have stayed much longer. I would Highly recommend staying at least 3 nights here.
We enjoyed our stay at the Spirit Ridge Resort and Spa. The accommodation was beyond our expectations. It was very clean and kitchen well stocked with necessary items. The beds were very comfortable and bathroom towels and bathrobes available. The cultural centre was well presented and the walk in the desert interesting. The whole place was warn and welcoming!
Unfortunately we have visited many times and we’re quite disappointed this year versus our previous stays. The water slide was not open as advertised which disappointed a number of families and especially kids. The reasons varied depending on who you talked to and all didn’t make much sense as it was running and definitely usable and was opened briefly ‘in error’. The last reason was they hadn’t had a training session for staff which is very frustrating as it was open the last two years at this time despite covid protocols being in place those years. The shuttle to the beach is also no longer in place which complicates things as we had rented a boat and have elderly family members who cannot walk that far. There is a van in the underground labeled beach shuttles so perhaps it will run later but it would be nice if we were made aware of items that were not running so we can make an informed decision if we wanted to stay. We were also disappointed that after booking a pet friendly room we were advised at check in it was an extra $30 per night. This is more than we have ever paid at any other resort and there was nothing provided like dishes or a bed like other similar resorts provide. I hope the management revisits some of these decisions as they are definitely saving money with no housekeeping unless requested 24 hours in advance, etc. We have numerous rooms booked and unfortunately think we will be choosing somewhere else in the future.…
We enjoyed the entire stay - suite and food and will be back asap! Such a wonderful location and the rooms are just fantastic - everything you need in an apartment is there, kitchen fully equipped - bathrooms as well and even dishwasher, washer and dryer! Where can you get that? Wonderful!
First time staying here. It was terrific. Even surprised us with a glass of champagne for our anniversary dinner at their restaurant. Pools and pool service were wonderful. Got to meet Jack (the resident duck!) and his girlfriend….!!
Beautiful property, great views, delicious restaurant, lovely wine. Was there celebrating our 10 year anniversary. Not right on the water but still a great location. Not quite high season so no shuttles running yet.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing