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Comfort Inn

TripAdvisor$75*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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$75*
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190 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Mount Elgin, Canada
Reviewed June 30, 2015

I recently stayed at The Comfort Inn, Cornwall, Ont. Not too far to get to off Hwy 401. The room was clean, the bed was good, a great selection on the free breakfast. It has a very nice pool area. It was very quiet even though there were a lot of guests.

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Helpful?
Thank William M
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your comments. We are glad that you enjoyed your stay with us and that you found convenience in our location and amenities. It gives us great satisfaction to know that we providing exceptional customer service and appreciate your feedback. Thank you for being a valued Choice guest and we look forward to serving you the next time...

Sutton, Canada
Reviewed June 17, 2015

We stayed here for one night on our way home from vacation. While the front desk staff were very accommodating the rooms left a lot to be desired. We had been travelling across the Maritimes and stayed at numerous Comfort Inns with no complaints. They were all clean and updated. This was the exception. Very rundown, wallpaper peeling off the...

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1Thank wpip
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your recent experience. I am sorry that we fell below your expectations with regards to conditions of your room and overall property. We will be initiating renovations in the future which will see all of guest rooms and public spaces updated and look forward to many improvements within the entire hotel. I...

Knebworth, United Kingdom
Reviewed June 3, 2015 via mobile

We found the Comfort Inn by chance as we were passing through Cornwall in search of accommodation. First impressions were quite positive and the two ladies at check in were very hospitable and friendly. While the front of the motel appeared clean and modern, when we parked around back and entered the rear of the building, we immediately noticed the...

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Helpful?
Thank Jane P
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback. We appreciate your honesty and will share with our staff your positive comments. We are committed to providing exceptional customer service and will use your feedback towards improvements and to ensure that future guests can enjoy all that we have to offer. We thank you for your business and your company and we wish you...

Waterloo, Canada
Reviewed May 30, 2015

Just passing through Cornwall and the Hotel was fine. There were warning signs in the parking lot about leaving the car at your own risk. Hotel Management is either very cautious or they have had issues. The staff in the breakfast room were helpful and we were pleased to see they worked at recycling.

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Helpful?
Thank Slothspotter
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for the feedback regarding your recent stay with us. We appreciate that you were satisfied with our staff and recycling program and we respect your honesty with regards to the security of the hotel. We value all of our guests safety and well-being, with 24 hour operational video surveillance, and we are glad that you recognize this to...

Oshawa, Canada
Reviewed May 27, 2015

hotel is dated but staff are efficient and friendly nice salt water pool - fair sized and accessible from 6.30 am to 10.00 pm fruit bowl in the lobby is a nice touch, fresh apples at the end of a long day were appreciated.

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Helpful?
Thank MissHappyGirl
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to post a review of your recent stay. We will be renovating soon ,and look forward to updating all of our guest rooms and overall property. I am glad that you were pleased with the staff and amenities that we provide and we look forward to serving you again on your travels the next...

Reviewed May 17, 2015 via mobile

Wow. Were to start... This is by a male reviewer. The hall way smells of body odor. Wall paper is torn and peeled back. Stains on carpet mats, really stain on mats you can not pick them up and exchange. Smelly pull out couch in the room. Crap stains in the toilet, bring your own brush and disinfectants. Room sells,...

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Helpful?
1Thank David M
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your feedback and I am so sorry you had such an unpleasant experience during your stay. Generally we receive positive comments with regards to our staff, and strive to provide exceptional customer service, but I appreciate that you brought these issues to our attention. We will do all that we can to address these unexpected problems, to...

Nb Canada
Reviewed May 1, 2015 via mobile

We were in Cornwall for a hockey tournament and we booked the Comfort Inn, its your basic comfort inn with a nice friendly lobby, check in was smooth, rooms are nice and clean. Clean linen changed daily, nice selection of pillows. Good hot showers, flat screen tv. Really good continental breakfast with waffle makers . Business center, salr water pool....

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Thank Doggerm
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

We enjoy hearing positive comments, and we thank you for taking the time to post feedback about your recent stay. I have passed on your compliments to our staff, and it is always encouranging to know that we are consistantly providing exceptional customer service and accomdations. We wish you all the best and hope to you you again!

Ontario, Canada
Reviewed March 10, 2015

this motel is in a quiet section...after checking in...we decide to go for a swim in the salted pool...that was a great treat...we got out because there was a bad thunder storm outside... it was a very humid day!!

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1Thank Gaëtane T
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments about your recent stay with us. We are always pleased to hear positive feedback about our property, and are glad you were able to enjoy the salt-water pool during your visit. We appreciate your time and business, and hope to see you again on your travels. With best regards.

Reviewed March 8, 2015 via mobile

Overall, this hotel was good. Breakfast was surprisingly delicious! Beds were comfortable, the shower was just ok. The room was quite new and all was clean. Some complimentary tea was good. As you can see we are not picky travellers and we would recommend this hotel if you were on a budget.

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1Thank Hugo L
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your kind words and positive feedback. We are glad that you enjoyed our breakfast and some of the other amenities we have to off,er and hope that you will join us again the next time you are in town. With best regards.

ontario
Reviewed February 25, 2015

When I stayed here they gave me a room in the renovated section. It was clean well furnished and quiet. What more could you ask. My room overlooked the back lot so as it was not a busy time of year (February) there was not a lot of coming and going. If you go get a room on the second...

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Helpful?
1Thank ericon991
Lucinda T, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your feedback. We are pleased that you enjoyed your stay. We appreciate all the positive feedback that you have expressed, and will share it with our staff. I am sorry that the wi-fi was not working properly, we have had a few issues , that were resolved quickly by our provider. We thank you for...

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 1625 Vincent Massey Dr | RR 2, Cornwall, Ontario K6H 5R6, Canada
Location: Canada > Ontario > Cornwall
Price Range: $74 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 110
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Also Known As:
Comfort Inn Hotel Cornwall
Comfort Inn Cornwall, Ontario
Cornwall Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn staff and other travelers.
1 question
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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Renovated rooms are on the second floor as they work on finishing the top floor first.”
Makaluana, 3 weeks ago | Read review
“Get the upper floor as I think those were renovated.”
B0ndgirl8, 3 weeks ago | Read review
“w=Watch your bill not ivercharged we where after we left”
robertgB8630UL, 4 weeks ago | Read review
“Upper rooms are quiet.”
angelavvvv, Apr 19, 2017 | Read review
“We like drive-ups.”
RolyM_13, Nov 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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